Archive for ‘Motivation’ Category
24 Smart Ways to Get More Organized and Productive in 2024
Happy New Year! Happy GO Month!
January is Get Organized & Be Productive (GO) Month, an annual initiative sponsored by the National Association of Productivity & Organizing Professionals (NAPO). We professional organizers and productivity experts celebrate how NAPO members work to improve the lives of our clients and audiences by helping create environments that support productivity, health, and well-being. What better way to start the year than creating systems and skills, spaces and attitudes — all to foster a better way of living?!
To start GO Month, today’s I’m echoing Gretchen Rubin’s 24 for ’24 theme that I mentioned recently, and offering you 24 ways to move yourself toward a more organized and productive life in 2024. There are 23 weekdays in January this year, so if you’re feeling aspirational and want to conquer all of these, you can even take the weekends off as the last item is a thinking task rather than a doing task.
I broke these organizing and productivity achievements down by category, but there’s no particular order in which you need to approach them, and certainly you don’t need to accomplish every one on the list, in January or even all year. Jump in and get started — some only take a few minutes.
PUT LAST YEAR AWAY
1) Make many happy returns!
Did you know that shoppers will return $173 billion in merchandise by the end of January? Chances are good that you (or someone for whom you oversee such things) got gifts that need to be returned.
Don’t put it off. The longer you wait, the more clutter will build up in your space, and the more likely you will be to suffer clutter-blindness until the return period has expired. Most stores have extended return policies during the holidays, but they can range upward from 30, depending on whether you have a gift receipt.
The Krazy Coupon Lady blog reviews the 2024 return deadlines for major retailers. She notes that you’ll get your refunds faster by returning items to the brick & mortar stores rather than shipping them back. You’ll also save money, because some online retailers charge a restocking fee.
2) Purge your holiday cards.
While tangible greeting are getting fewer and farther between, you probably still got a stack. Reread them one last time, and then LET THEM GO.
Did Hallmark or American Greetings do the heavy lifting, and the senders just signed their names? Toss them into the recycling bin. Paper Doll‘s grants you permission to only save cards with messages that are personal or resonant.
If they don’t make you cry, laugh, or go, “Ohhhhh,” don’t let them turn into the clutter you and your professional organizer will have to toss out years from now when you’re trying to downsize to a smaller home! It’s a holiday message, not a historical document; you don’t transcribe your holiday phone conversations and keep them forever, right?
The same goes for photos of other people’s families. You don’t have to be the curator of the museum of other people’s family history; let them do that.
3) Update your contacts.
Before you toss those cards, check the return addresses on the envelopes and update the information in your own contacts app, spreadsheet, or address book.
Next, delete the entries for people you’ll never contact again — that ex (who belongs in the past), that boss who used to call you about work stuff on weekends (ditto), people who are no longer in your life, and those who are no longer on this mortal coil.
If you don’t recognize the name of someone in your contacts, Google them or check LinkedIn (is it your mom’s doctor? your mechanic?) and if you still don’t know who it is, you’re obviously not going to be calling or texting them. Worst case scenario, if they text you, you can type back, “New phone, who dis?”
BOX UP YOUR INBOXES
4) Delete (most of) your old voicemails.
How often do you return a call only to hear, “The voicemail box is full and is not accepting messages. Please try again later.” When someone calls you and requests you call them back but their voicemail is full, it’s frustrating because it makes more labor for you.
Do you assume that it’s a cell phone and text them? (I believe texting strangers without permission is a breach of etiquette.) Plan to call back later? Assume that they’ll see the missed call and get back to you, starting another round of phone tag? ARGH!
Dial in to your voicemail and start deleting. Save phone numbers for anyone you’ll need to contact and log anything you may need to follow up on. But unless you’re saving a voicemail for legal purposes or because you can see yourself sitting in an airport, listening to a loved one’s message over and over (cue sappy rom-com music), delete old voicemails.
If you’ve got a landline, clear that voicemail. If you’ve still got an answering machine, how’s the weather in 1997? Yeah, delete old messages.
Smith.ai has a great blog post on how to download important voicemails (from a wide variety of phone platforms) to an audio file. Stop cluttering your voicemail inbox!
5) Clear Your Email Inboxes
Start by sorting your inbox by sender and deleting anything that’s advertising or old newsletters. If you haven’t acted on it by now, free yourself from inbox clutter! Delete! Then conquer email threads, like about picking meeting times (especially if those meetings were in the past).
Take a few minutes at the end of each day to delete a chunk of old emails. To try a bolder approach, check out a classic Paper Doll post from 2009, A Different Kind of Bankruptcy, on how to declare email bankruptcy.
6) Purge all of your other tangible and digital inboxes.
Evernote has a default inbox; if you don’t designate into which folder a saved note should go, your note goes somewhere like Paper Doll‘s Default Folder. Lots of your note-taking and other project apps have default storage that serves as holding pens. Read through what you’ve collected — sort by date and focus on the recent items first — and either file in the right folders or hit delete!
Walk around your house or office and find all the places you tend to plop paper down. Get it in one pile. (Set aside anything you’ll absolutely need in the next few days to safeguard it.) Take 10 minutes a day to purge, sort, and file away those random pieces of paper so that you always know where they are.
HIT THE PAPER TRAIL
7) Embrace being a VIP about your VIPs.
You need your Very Important Papers for all sorts of Very Important Reasons. If the last few years have proven anything, it’s that life is unpredictable, so we need to find ways to make things as predictable and dependable as possible.
Yes, putting together essential paperwork isn’t fun. It’s boring. But you want it to be boring. The more boring your vital documents are, the more it means there will be no surprises for your loved ones in troubling times (like during and after an illness, after a death, while recovering possessions after a natural disaster) or even when you’re just trying to accomplish something like getting on an airplane.
Start with these posts, then make a list of any document you already have (and where it is), and another list of what you need to create, and plan meetings with your family and a trusted advisor to set things in motion.
How to Replace and Organize 7 Essential Government Documents
How to Create, Organize, and Safeguard 5 Essential Legal and Estate Documents
The Professor and Mary Ann: 8 Other Essential Documents You Need To Create
Paper Doll’s Ultimate Guide to Getting a Document Notarized
Paper Doll’s Ultimate Guide to Legally Changing Your Name
A New VIP: A Form You Didn’t Know You Needed
8) Create your tax prep folder now so you’ll be ready for April 15th.
Do you toss non-urgent mail on top of the microwave? Might those important 1099s and 1098s and 1095-A and W-2s get lost? Don’t lose deductions, pay more taxes, or get in trouble with the IRS!
By the end of January, you’ll start getting tax documents in the mail. Pop them in a folder in your financial files or in a dedicated holder like the Smead All-in-One Income Tax Organizer.
Paper Doll’s 23 Ideas for a More Organized & Productive 2023
Happy New Year! And welcome to GO (Get Organized) Month 2023, where we celebrate efforts to make our spaces more organized and make ourselves more productive.
We in the National Association of Productivity and Organizing Professionals (NAPO) love this opportunity to help you make this year your best. To that end, today’s post offers up 23 ideas for achieving what you want this year in your space, schedule, and life.
CREATE A FRESH MINDSET
1) Learn last year’s lessons to build next year’s success.
You were probably super-busy last week, but I encourage you to read the final Paper Doll post of 2022. (Trust me, it was a good one!)
Organize Your Annual Review & Mindset Blueprint for 2023 is full of questions and resources for figuring yourself (and your last year) out.
I often joke to clients that while I’m not a mental health professional, I am like a marriage counselor between you and your stuff. Well, last week’s post is like a cross between a therapy session and a deep dive with your BFF. It rejects the demoralizing proposition of resolutions in favor of creating a fresh, motivating mindset for the coming year, whether with a word, quote, or motto of the year, and uses signage, a vision board, or a music playlist to keep your eyes on the prize that is your new and improved life.
2) Don’t take my word for it. Listen to James Clear.
If you’ve been paying attention to the news in the “habit” realm at all in the last few years, you know that James Clear wrote Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones, a book that takes the research of habit researchers (like Charles Duhigg in his The Power of Habit) and makes it all actionable.
How Professional Organizers (& Hair Stylists) Reverse Some Intolerable Problems
Kabarett der Komiker; Gisela Schlüter unter Friseurhaube by Willy Pragher (CC BY 3.0)
What’s annoying you today? What’s been annoying you so long that you almost don’t notice the annoyance until someone else mentions it?
Over Labor Day weekend, my air conditioner died. This was an acute problem, one that I noticed almost immediately (as the temperature was rising overnight instead of going down) and which led to much misery until the holiday weekend ended and the maintenance staff could address the problem fully.
(To be fair, they did bring a mobile A/C unit, which cooled my bedroom to a bearable temperature; unfortunately, it was so loud, I felt like I was sleeping adjacent to a jet engine. Sometimes, you trade one intolerable thing for another. That’s often what keeps you from seeking, or implementing a solution in the first place.)
That same weekend, I realized that my fridge was dying. Unlike the A/C unit, this was a less obvious thing to tolerate. The freezer was still working perfectly, and the contents of the fridge weren’t warm; they just weren’t entirely full-on chilly. Weeks earlier, the refrigerator had been making some moaning noises, but fiddling with the settings of the circa-1986 fridge seemed to stop the noise. And then I stopped noticing.
Two household problems, but one felt a lot more urgent than the other. But these weren’t the only problems.
Early in the pandemic, to ensure everyone’s safety, our complex had asked us to understand that they’d only be performing inside maintenance for emergencies. So, when we had torrential rains in the summer of 2020, the roof was repaired immediately; the ceiling, well, not so quickly.
When my hot water heater expired in the spring of 2021, I vacated my home and the nice gentlemen figured out the complexities of draining a water heater on the second floor to enable removal and installation of a new one. And later that summer, my smoke detector decided to start beeping in eight sequences of three loud bursts, every ten minutes, ALL.NIGHT.LONG. That was something I could not tolerate (and thankfully, the leasing office agreed).
However, there were other, smaller repairs where I managed DIY solutions or made do. It was easier to avoid contact during the pandemic for non-emergency issues. And then I just started tolerating some inconveniences.
WHAT YOU TOLERATE NEVER GOES AWAY
A few years ago, in Organize Away Frustration: Practice The Only Good Kind of “Intolerance,” we discussed how the first step to creating the kind of life you want is to start by identifying the unsatisfying things that you tolerate. Knowing what makes you unhappy helps you create a strategy for eliminating those “tolerations,” the obstacles to your happiness. (This is true with organizing tangible items, as well as dealing with things in your schedule, and even non-organizing things, like annoyances in our relationships and whether we live our true values.)
Knowing what makes you unhappy helps you create a strategy for eliminating those 'tolerations,' the obstacles to your happiness. Share on XAs I mentioned in that prior post, I see part of my role as a professional organizer and productivity expert as helping my clients identify the areas in which they’ve been tolerating inconveniences far too long. Recent client situations have included:
- Carla* never could find gift certificates when she was ready to use them. They were always in drawers, or in the greeting cards with which they were given. We collected all of them and then separated restaurant gift certificates from shopping gift certificates. The former might be used on any given evening when she and her spouse were already out of the house and might drop in somewhere to eat, so we created a wallet for dining out cards. For the latter, given that Carla only shopped on Saturday, we clipped them together and put them in the Saturday slot of her tickler file. (Every new gift card or certificate went to one of those two places from then on.)
- Joe always had trouble figuring out how to adjust the settings on his DVR. It didn’t help that his box of manuals included instructions for every gadget and device he’d owned since the early 1970s. We purged all of the manuals that applied to defunct gadgets, created folders in the “household” section of the Family Files with one folder for each type of technology (computers, entertainment, kitchen, etc.) But then we scanned the DVR instructions that plagued him as a PDF and put it in the Notes app on his phone so it was even easier to access (and enlarge).
- Jenny’s pantry was crowded with ingredients, including a wide variety of items marked “gluten-free.” But nobody in Jenny’s household was avoiding gluten! It turns out that an occasional weekend houseguest cooked while visiting and she needed gluten-free ingredients. We rearranged the pantry so that the occasional guest had her own labeled shelf, and everyone was happier.
- Patsy saw that when she’d click on a link, her browser would sometimes give her a “web kit error” or just a blank page. She’d been copying the link from one browser (Safari) to another (Chrome) where it would work just fine, but lately, she’d been having to do that more and more, increasing her frustration. Upgrading her operating system allowed her to upgrade her browser, and she no longer had to struggle.
* All names have been changed to protect client confidentiality.
Sometimes professional organizers are dealing with clutter, but all organizers end up dealing with obstacles to productivity. The problem is that we’re all more likely to ignore a problem that can’t be fixed immediately.
When we’re focused on the task at hand, whether that’s work or school or driving or parenting, the thing we’re doing is more likely to have a deadline or at least be time-based. We postpone removing the obstacle until such time as it becomes too large or problematic to withstand. This is what happens when people keep driving with the “Check engine” light glowing on their dash panel.
RECENT TOLERATIONS TACKLED
As I wrote about in Organize Away Frustration: Practice The Only Good Kind of “Intolerance,” many of the “intolerables” in our lives can be conquered with a little research and applying one of the following:
- A product
- A service
- A change in behavior
- A change in attitude
In that post, I shared how I was almost unrelievedly ecstatic to find a new kind of shower curtain hook that made changing out shower curtain liners much easier on my short-of-stature self. Today, I’d like to share just a few recent examples of how applying a combination of solutions have removed annoyances.
A Tale of Two TVs
Do you have any of those old, boxy CRT TVs in your home? I did. In fact, I had three, which is kind of ridiculous when you realize I’m a singleton. You see, I’d had a television in my living room and another in my bedroom. When the bedroom TV died (so long ago that I’m embarrassed to discuss the exact date), I moved the living room TV to the bedroom.
When I met a friend for lunch one day, she surprised me by having brought one of her old, boxy CRT TVs for my use! To this day, I’m flummoxed as to how she ever got it into her car, and though I recall basically rolling/sliding it up the carpeted stairs of my apartment, I’ve got no idea how I ever managed to get it from my car to my own front door. (Perhaps this is like how they claim women forget the pain of childbirth?)
Eventually, I got a modern flat-screen TV for my living room. But I also embraced the advice not to have screens in the bedroom (to avoid that sleep-stealing blue light) and got rid of cable in that room. Thus, I had a broken TV, a gifted (no longer used) TV, and an unused TV. All on the second floor of my home.
Did I mention these are big, heavy, boxy TVs?
Remember how I said I had my hot water heater replaced last year? Well, one of those TVs took up most of the empty space at the top of the staircase, and so even though our apartment complex had been pretty insistent that we were never to ask the maintenance men to carry or remove anything unrelated to their work, the guys decided that it would be to everyone’s benefit to get that one TV out. Yay! But that still left two.
To be fair, I wasn’t always just tolerating the annoyance of having two unused, dust-catching, space-hogging CRT TVs in my home. I had called the various junk haulers in town, but they wanted a frustratingly large fee for something that I could have done myself, had I only been stronger, had slightly longer arms to get fully around the TVs, and had been a bit taller (so I could have seen the stairs over the top of the TVs and not feared tumbling down).
Yes, even we professional organizers fall prey to those self-imposed obstacles. Had I thrown a little money at the problem, it would have been solved back then.
I also called many non-profits, but nobody wanted donated CRTs.
Fast forward to late August, when I contacted Chattanooga’s Always Be Recycling. The owners, a couple who’d moved from Pennsylvania, opened their business here just at the start of the pandemic. I’d networked online with Leann Cinaglia to see how their services might dovetail with my clients’ needs. The last time we’d spoken, they weren’t able to handle CRTs because of the difficulty in recycling them, but on a day where the frustration had just gotten too high, I called to see if they might have any suggestions for other solutions. And that’s where the magic happened!
It turns out that annoyingly boxy 20″ CRT TVs have become popular with the retro gaming crowd! After one short phone call, Always Be Recycling’s co-owner Jamison Cinaglia and his associate Bret (pictured above) arrived on time the next day and quickly removed both TVs and oodles of old landline phones, cables, and cords as well — at no charge. (Had I lived significantly farther from their venue, there would have been a fee, but significantly less than the various junk haulers had quoted me.)
Throughout the entire interaction, they were professional, careful, friendly, and polite. This bodes well for knowing they’ll treat my clients, especially the elderly and/or delicate ones, with respect and compassion.
So, this is a reminder that sometimes, the key is to continue to ask for input on solutions until the right one appears.
No Longer Hot Under the Collar
Not all intolerances are about excess or clutter. A major frustration in my life is heat. (And no, that’s not specific to the air conditioning and refrigerator woes.) I’m just always too hot. I hydrate. I wear temperature-appropriate clothing. But no matter what, even my head perspires and my hair frizzes and I end up looking like Art Garfunkel. (No offense, Art.)
And yes, I realize that a Buffalonian living in the Deep South might have found a more obvious solution to that problem over three-plus decades.
I’ve tried those evaporative cooling neck scarves and “chilly towels.”
Toxic Productivity In the Workplace and What Comes Next
WHAT IS TOXIC PRODUCTIVITY?
Productivity is a good thing, right? You’re hitting the goals you (or your team, or your boss) set, you’re working effectively (on the right things) and efficiently (zooming steadily toward your accomplishments). What could be bad?
Toxic productivity is when that drive to be productive is taken to unhealthy extremes. In a toxic work environment, employees lose motivation and self-esteem due to the external forces created by employer policies and/or management, as immediately recognizable in the now-classic Office Space.
However, toxic productivity can also stem from unhealthy expectations for what personal productivity should look like, and this can be driven by the workplace, by parental and educational influences since childhood, and even by genetic makeup.
Self-generated toxic productivity reads as workaholism, a drive not only to be productive at all times (and sometimes at all costs), but to appear productive at all times. In the past year, it has been called productivity dysmorphia, an expression which if not coined, was certainly popularized by Anna Codrea-Rado. (We’ll dig deeper into her article next time!)
Because it is the impulse for productivity as a process, rather than the achievement of the end result, that characterizes a sense of success, for someone suffering toxic productivity, there’s no sense of satisfaction. For the workaholic, there’s always an aching pit in the stomach that the end result could have been better or that they could have accomplished more. There’s no joy in crossing the finish line, because there’s always another finish line.
Those dealing with workplace-driven toxic productivity may fear losing seniority status or career security if productivity decreases. But for those whose identities are tied to what they have accomplished, self-esteem is often derived from getting stuff done, so it can be hard to find a personal off-switch. Work/life balance — a dubious concept in the first place — is hard to achieve when you identify your value in life by what you achieve at work.
For those whose identities are tied to what they have accomplished, self-esteem is often derived from getting stuff done, so it can be hard to find a personal off-switch. Share on XAre you asking, “What’s the problem?” Focusing on productivity means high achievement, and if your sense of self is measured by what you achieve, how will you ever get off that roller coaster? How will you ever stop chasing the high of “having done the thing” you set out to do? When do you get to breathe?
If you always feel that you should be getting more done, you may feel guilty when you’re not producing — and this can include needing that sense of accomplishment through housework, hobbies, or any competitive impulse where the drive eclipses the enjoyment.
If you feel more and more worn out rather than energized by whatever you do, that’s toxic. And like any poison, it will drain you of your vitality.
An obsession with productivity can not only lead to a lack of productivity, but can eventually cause leisure sickness, where during your downtime, with family, or while on vacation, you’re unable to relax and enjoy the moment, as you may become disconnected from the idea of existing without working toward a productive end.
Today’s post is going to focus on toxic productivity in the workplace, and what’s being done to countermand it. Next week, we’re going to dig deeper and look at how we can target toxic productivity and productivity dysmorphia at the individual and societal levels to be productivite in a more healthy way.
TOXIC PRODUCTIVITY AROUND THE WORLD
Have you ever heard of 996? China made the news last year because many workers were on a 996 schedule, working 9 a.m. to 9 p.m., six days a week!
Meanwhile, in Japan, there’s a corporate culture that leads to workers performing up to 80 hours of overtime, often unpaid, each month. It’s called Karōshi, “death by overwork,” and it’s marked by an extreme performance of company loyalty, both on and off the clock. Employees, legally granted twenty vacation days per year, regularly fail to take half of them.
For what it’s worth, this overwork doesn’t help Japan’s productivity, which falls behind the United States, France, Germany, Italy, the UK, and Canada.
Lest you think that this is only a problem in the Far East, be assured that this kind of toxic productivity is alive and not-so-well right here in the United States. For example, according to Project Time Off, in 2016, 55% of Americans did not use all of their paid time off. That’s 658 million unused vacation days, one-third of which did not roll over to the next calendar year or get reimbursed financially. Poof. That time off just disappeared, and the dollar value of that time went into company coffers.
In 2019, the last pre-pandemic year on record, 768 million vacation days went unused — and less than a quarter of Americans used all of their available paid vacation! Oddly, a 2019 study showed that one in three Americans would be willing to take a cut in pay in order to get unlimited vacation days. This is pretty puzzling. Workers want more vacation, but they’re unwilling or unable to take all of the paid days they have!
Why might this be? A recent TikTok (sigh, yes, I’ve become one of those people) showed an imagined conversation. A representative of Human Resources was cheerleading the advent of summer work hours, where staff would be allowed to leave at 3 p.m. on Fridays. Dubious, the worker asked if workload expectations would be scaled back accordingly.
The “boss” character noted that staff would be encouraged to work late on Thursday evenings to make up the workload. After the employee pointed out the irony, the boss character noted that, simply put, they wanted both the same level of productivity and credit for offering work/life balance.
The grim humor aside, this is the reality for most workers, and it’s not just about vacation hours. More and more, I’m seeing articles about “sad desk salads,” popularized by the Jessica Grosse novel of the same name.
From Life Is Too Short for Work Salad to The “Sad Desk Lunch” is Now Even More Depressing as Employees Return to the Pandemic-Era Office to this older (not-entirely-comedic) video, Sad Desk Lunch: Is This How You Want to Die?, the toxic drive for productivity (or to appear productive) is dangerous.
The problem isn’t salad, but dining at one’s desk while continuing to work through lunch. We know the continued sitting is bad for physical health. The lack of socializing (even for introverts) and inability to take cognitive breaks from labor (and physical breaks from the workplace to get fresh air) are bad for mental health.
None of this is new. Workers’ fears of being replaceable and the corporate message of being a “company man” or “company woman” have been around for a long while. And now, there’s an overwhelming uncertainty as we struggle through a third summer of COVID and into inflation and a prospective recession. (Sorry, this isn’t the usual chirpy Paper Doll topic!)
Of course, if there’s been one positive of the these past 2 1/2 years, it’s that workers are no longer willing to be taken advantage of. I’m sure you’ve noticed that there are fewer cashier lanes open in stores, and most restaurants have signs on the front door, warning patrons that they are short-staffed. While I don’t want to get political, I completely agree with this tweet:
Periodic reminder: there is no labor shortage. There is a shortage of jobs that treat workers with dignity and an excess of corporate greed.
— Robert Reich (@RBReich) June 10, 2022
CONQUERING TOXIC PRODUCTIVITY FROM THE TOP DOWN
The tweet’s point is apt, but the question becomes, how can we maintain healthy productivity in the face of corporate greed?
In the middle of the 20th century, that was a role filled by unions. Now, productivity will be controlled in three ways: by governments setting policies for the betterment of society, by companies recognizing their long-term self-interest in treating employees better, and by individuals either working from within to change company culture or leaving for different workplaces or starting their own businesses.
(Full disclosure: A little more than twenty years ago, I left a toxic industry, and a particularly toxic workplace, and became a professional organizer. The impact on my physical and mental health was an absolute net positive. But, of course, becoming self-employed is not a panacea for everyone, as we’ll discuss in greater detail in next week’s post.)
Japanese efforts to counter Karōshi were iffy at best; they mandated that employees took their vacation days and set corporate office lights on timers to go off at 10 p.m. And, like the TikTok example, they shortened work hours on the last Friday of some months, but it turns out this was more of a marketing effort to get workers to use their off hours to shop!
So what might actually work?
Curtailed Office Hours and Remote Work
You may have seen on the news last week that 70 companies of varying sizes, from mom-and-pop restaurants to corporate entities, in the United Kingdom are testing 4-day workweeks this summer. Like the TikTok example with a token carving away of two hours, these blue-collar and white-collar workers will be paid for their usual (generally, 40) hours per week, but will only have to show up for 80% (so, generally 32 hours); in most cases, the same level of productivity will be expected.
On the one hand, this will give parents the opportunity spend more time with their children, and all workers the chance to make medical appointments and attend to other life necessities. On the other hand, if workers are on-site (whether in offices, restaurants, or stores), they’ll lack the appealing flexibility of work-from-home jobs that became so popular during the earlier stages of the pandemic.
And the research does overwhelmingly show that WFH office workers did not need micromanaging and were as, or more, productive than when they were in the office. Indeed, an Owl Labs study found that, “On average, those who work from home spend 10 minutes less a day being unproductive, work one more day a week, and are 47% more productive.”
That said, there are people who missed the camaraderie of the office and the transitional headspace of commutes. Remote work is one way to improve working satisfaction and defuse the toxic productivity bomb, but it isn’t a solution for everyone.
Better Work/Life Boundary Expectations
In 2016, France took a different approach. Recognizing that the digital, always-on era means that office employees can’t achieve “work/life balance” if there’s increasingly little daylight between their “work obligations” and their actual lives. So, France amended its labor laws such that in any company of 50 employees or more, you cannot email an employee after official work hours.
BOOM!
French Café Photo by Stephanie LeBlanc on Unsplash
Imagine leaving work, going to a café, and not having to be bothered about work until the next workday!
This “right to disconnect” rule isn’t the only thing France has done to improve quality of life. All workers get 30 paid vacation days a year and 16 weeks of fully paid family leave. For comparison, the United States has no nationally guaranteed paid vacation policy and no national policy guaranteeing any paid family leave. Just saying.
Oh, and in case you didn’t make it to 1:48 into the video at the top of this post, France is second only to the US in terms of productivity (GDP per hour worked).
A year after France created this right to disconnect, Italy did the same, and then Spain! In 2018, Belgium followed suit, announcing that 65,000 federal civil servants would no longer have to answer calls or emails from their bosses outside of working hours. Portugal passed a labor code banning employers from pestering employees during their “rest period” except for emergencies, and this applies to both office workers and remote workers. Managers who breach the policy can be fined!
Oh, and last year? Ireland instituted a right to disconnect rule applying to all employees. Your boss can’t contact you by email, phone, or text during your off hours.
Does your workplace (or nation) have any policies that ameliorate the tendency toward toxicity? Please share in the comments, below.
Next week, we’re going to continue this series by delving more deeply into what we, individually, can do to shut down personal tendencies toward toxic productivity and reverse productivity dysmorphia. We will examine:
- Healthy productivity strategies
- Ways to unplug from work and from a sense of obligation to do rather than just be
- Beneficial habits and routines
- A reading list for seeing yourself, and what you accomplish, in a more wholesome way.
Paper Doll Interviews Life Coach, Author, and Kid-Schlepper Allison Task
Paper Doll readers know it’s a rarity for me to do interview posts. I’ve saved this feature for special topics and colleagues, like Melissa Gratias, Leslie Josel, and that fun group of genealogy organizers, Janine Adams, Jennifer Lava, and Hazel Thornton.
Today, I want to introduce you to life coach Allison Task. You’ll hear how experiencing misogyny, learning psychology, the dot-com boom, culinary school, Martha Stewart, and de-prioritizing social media have helped her organize a life that allows her to support her clients, her readers, and her kids (who have a lot of their own adventures going on).
I’d like to say I knew a lot about Allison before she presented Let’s Make a Shidduch! How to Match Your Strengths to Client Needs and Do More of the Work You Love at NAPO2019 (especially as it turns out we went to the same college). But the shallow truth was, I picked her session because I was intrigued “shidduch” (Yiddish for “match,” as in matchmaking) and then was transfixed by the cool dress she wore during her presentation.
Had I known I’d be writing this post two and a half years later, I’d have been careful to take better photos! In my defense, Allison is such a high-energy presenter, there’s no way I could have caught her when she wasn’t in motion. So, I’m particularly excited that she was able to sit down for this fun interview about how she became the powerhouse life coach, speaker, and author she is today.
Allison, although we met at the NAPO Conference in Fort Worth, Texas, we *almost* could have met at college. I graduated from Cornell University in 1989, and you arrived just a little later, finishing in 1994. Mine was the decade of big hair and oversized sweaters; yours was the era of Beverly Hills, 90210 (the original!), babydoll dresses, and flannel shirts.
Could you tell Paper Doll readers about your early life and college years (when you majored in Human Development and Family Studies at Cornell, and later got a Masters in Science in Food and Nutrition from New York University)? What did you plan to do when you finished school?
But really, which one of us was Gear bags? Neon pinstripe jeans? NafNaf and ID#? I mean, Aqua Net belongs to the ages, but I am going to claim Sir Mix-A-Lots “I Like Big BUTTS” refrain as central to my college experience. Sigh. I just know I wore a lot of unitards and boot cut jeans under that flannel…
[Editor’s Note: As much as I love to link to pop culture videos, readers are just going to have to click through if they want to sing and dance along to Baby Got Back. It’s still a little spicy for an organizing blog!]
I think one thing that was key to college, or at least my interests during that time, was that I wanted to help people. And I was obsessed with how we think, why we think, and how we make the choices we make. Growing up as a girl on Long Island in the 80s, my experience was that we were coached to be lemmings — go to the mall, get your face on, and attract a male.
I really felt like my experience as a smart girl in the 80s was [being told] to tone it down, diminish the smarts so you didn’t alienate the boys. Your value is the boy you attract. I repeat, your value is the boy you attract. So I read the magazines and did the things to be, well…visions of Cherry Pie and Aerosmith videos. I think of the 80s hypersexualized women and girls, and those were the messages I received about women’s and girls’ worth.
At college, there was a refrain that we were the “ugliest girls in the Ivies.” [Editor’s note: Not Allison or I, personally. Just to be clear. We were stunning!]
And we heard that “smart girls are, obviously, dogs.” I remember the word dogs being used instead of women. So, I have a bit of baggage. When Supreme Court Justice Brett Kavanaugh’s hearings were going on, I watched every one. My phone line was lit up with friends at Yale who went there when he did. Those stories about high school parties and bad behavior led to similar in college. Similar but worse. And my college experience was full of experiences like those that Dr. Christine Blasey Ford revealed. Both experientially, and watching very drunk girls get carried away into rooms for terrible abuse. I saw and experienced things I wish I didn’t, and got both campus police and [the campus newspaper] involved. Let’s just say the male authorities didn’t want to touch any of that stuff.
It’s a different time today and I’m grateful for it. But it’s hard not to remember college without those experiences pushing to the fore.
I went to school because I wanted to learn more about people and how they think. Thus, Human Development. As I saw it, after I received my degree, I could go into marketing or social work. Since social work required more schooling, and seemed a bit grim and underpaid from the stories I heard from HDFS grads, I pursued marketing.
And media. In fact, my first job after college was a paid internship with WNET (Channel 13) in NYC. I was to research a documentary about celebrating the differences between the sexes. Gosh, flash forward to years later and this would be a totally different subject!
On Day 1, the funding fell through and I was researching a documentary on Hoboken. After the award-winning producer brought me to his apartment in Hoboken a few times and made me feel horribly uncomfortable (Picking up on a theme here? I hope so!), I quit and waitressed at my local pasta joint. What a summer!
Yikes! So what then?
Then I got a job as a CD-ROM CEO’s secretary, and had the job of researching how they could build a web site.
This is how my career launched. A year later, I was working at an Internet startup, and a year after that was recruited by CNET in San Francisco to join their team. A year after that, I was working for another startup and my starting salary was more than my mother’s final salary before she retired as a principal. I share that to let you know what a head trip this all was — I was three years out of school with a Human Development degree making more than my mother did as a principal in the highest paying district in New York state. Bananas!
I worked at dot coms for the better part of 10 years. I had a front row seat to the internet revolution in the nineties and aughts and it was a blast. I had the most exhilarating conversations about what we can build, and work and life happily blurred. The conversations I had about possibility, and what might happen (“Imagine, some day we will do holiday shopping online! Really, we will!”), dodging the naysayers, believing and building — all set the groundwork for the kind of creatively inspired conversations I have with my clients every day as a coach.
I eventually left dot coms and went to culinary school. After ten years of digital, moving from NY to SF and back again, I was ready for something more tangible and tactile. It’s no mistake that the maker movement has come in concert with the rise of digitalization — they are yin and yang, and I needed more yang.
Also, the B-school folk rushed into the dot-com world and made it all about bottom lines. There was more than enough money for everyone, but the obsessive focus on “exploiting the market” turned me off and felt grotesque. When we moved from the creative question of “what can we build” to “how much money can we make” I got bored and went to share my talents elsewhere.
(The Food Science Masters at NYU happened in my late 30s and was more for fun than a direct part of my career path.)
OK, so basically, you did the dot.com thing until late-stage capitalism turned the joy of creation into something unpalatable, then went to culinary school where everything was (hopefully) palatable! And (like me, before I was Paper Doll) you spent time in the television industry. The word is that you even worked with THE Martha Stewart!
All true! When I went to culinary school, I had a specific goal: I wanted to help people learn to cook at home. We grew up with the first generation of working moms and microwave dinner. I wanted to return the skill of home cooking to full time workers, and make it fun and easy. But not microwave easy, 20-30 minute puttanesca easy. I had put on some weight eating out all the time when I was dot-comming, but more importantly, I couldn’t hard boil an egg. I wanted to learn and I wanted to teach.
And the best home cooking teacher at the time, or at least the most visible, was Martha Stewart. And I needed to work for her. So I pursued and pursued until I had the opportunity. I was part of the launch team for Everyday Food, and eventually ended up as a culinary producer for her TV show.
I learned more there than I had hoped — and was able to work directly with Martha. Presenting a TV segment to her is like defending a thesis. You have to think through everything. It raised my standards in the highest possible way.
While there, Martha was under investigation (and I left when she was sentenced to prison). As a result, the company was looking for talent inside the organization. I was asked to audition for a TV show, and ended up testing really well. (I was told I got very high “Q” ratings.) [Editor’s Note: Q scores measure familiarity and appeal of personalities and brands.)
So they media-trained me and gave me an opportunity to be part of the Everyday Food TV show on…PBS! Channel 13! Ah the irony of returning to that place of abuse as TALENT!
That was my first TV opportunity and it was a blast. Pure fun. After that I had opportunities to host shows on TLC, Lifetime, and Yahoo. An early producer gave me the advice, “Don’t count on this as a career, just have fun with it as long as you can.” I did and it was a blast.
How did these experiences prepare you for a career as a life coach, speaker, and published author? (And anything you want to say about Martha?)
Martha is great. She is endlessly curious and pursues those curiosities with vigor. I admire her tremendously.
I had twists and turns in my career. I knew what I wanted to do — help people, understand why they do what they do, and help them do the things they want / that benefit them. As a dot-com marketer, I helped explain what the internet could be. I helped people open their minds to the possibility of creating businesses online. It’s a leap of faith to show people the future, and to help them dream in this new environment.
That’s exactly what I do as a coach!
I get it! That’s what we do as professional organizers!
When the dot com became too exploitative or materialistic, I was turned off and looked for different work.
Working on TV helped me understand mechanics of communication — how I could interact with people to produce an emotion, and how sometimes helping people have a good cry could be beneficial to them. I learned how to connect with guests on my shows to set them at ease (while cameras were rolling), and build trust. These are absolutely skills I use with clients today (without cameras).
I trained as an early dot-commer to imagine the possible, and I trained as an on-camera host to build relationships with guests on the show and with my audience.
Working as an author I tried to share my personality / point of view to entertain and educate.
I was never very good at or interested in social media and all the self promotion (or all the hours of liking and engagement that it requires). I sidelined myself from media work when that all got big, in part because I had three kids in a little less than 1-1/2 years and I wanted to put my focus on them, not Facebook or Instagram.
This hurt me, I’m sure, in terms of my public image, but I’m quite happy about the connection I have with my kids and our light media engagement. I made the better choice personally, and it’s part of why my public image is rather quiet.
What would you say was the turning point that helped you identify your true calling and fine-tune what you do professionally?
So many moments! Here are three key ones:
- When I became a paper millionaire at my dot com at 26, I decided that was enough money to not have to work again. I wanted to live light, and I could live off the investment (not touching the principal). This opened the question of what work I would do if I didn’t have to work, which led me to helping people, helping their physical health, which led to cooking.
- Getting that Q rating at Martha developed my confidence that “people liked me, they really liked me,” and if I was true to my personality, that could resonate in the market place. I didn’t have to Aqua-Net my way into the favor of the public, I just had to reveal who I actually was. That was the special sauce!
- I was on the back of my boyfriend’s Triumph, tooling around NYC, and stopped near NYU to get some noodles. I picked up a copy of the NYU Steinhardt course catalog and saw the program for coaching. Lightning bolt moment — I could help people raise their game, work better than they are currently doing, enjoy life more. Sign. Me. The. Hell. Up! It was so clear that I had to do this, like the tide lifted me and I had to do it.
What do you love about the coaching experience? What are some things that have surprised you about coaching?
I love my clients. I love their bravery and courage to ask for more in their lives. I love our relationship, how we create a sense of trust and how I help them do what they know they want to do! I like supporting others to their own personal greatness.
I do get sad, sometimes, at the distance that is created culturally that we get so far from our own voice, that we stop listening to ourselves. I love the repair that can happen inside a person — that they can start to believe in and trust themselves again.
I love listening to another person really deeply so that they can better listen to themselves.
I like laughing and having fun with a client. There’s a big range of emotions — fear, sadness, hope, pain, joy…it’s powerful.
Writing is obviously a passion for you. Even before you were a coach, you made a name for yourself in writing cookbooks. There’s You Can Trust a Skinny Cook (as Allison Fishman) and Cooking Light’s Lighten Up, America!: Favorite American Foods Made Guilt-Free (under your full name, Allison Fishman Task).
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