Archive for ‘Psychological’ Category
Organizing A Fresh Start: Catalysts for Success
[Editor’s note: This post originally appeared on September 26, 2022. Rosh Hashanah will not be until October 2 in 2024, and changes each year, as the holiday is dependent upon a lunar calendar. The remainder of the content of this post is still accurate.]
As I go to press on this post, it’s about to be Rosh Hashanah, the Jewish New Year. (We’re going into the year 5783, though as the old joke goes, I’ll be writing 5782 on my checks for weeks.)
What I always liked about the idea of the Jewish New Year was the opportunity for a fresh start. Sure, in Western culture, we already have one (in either August or September, depending on your part of the country) with the beginning of a new school year. That always brings new clothes (and the jettisoning of old ones), new school supplies (especially brand new crayons and notebooks), and new opportunities.
Apples & Honey photo by Igal Ness on Unsplash
One of those opportunities, especially as we all got older (moving from elementary school to middle school, or middle school to high school) was that we could create ourselves anew, be seen as a different kind of person.
Let’s say you’d had a reputation as a goody two-shoes; you could make yourself over as a bit of a rebel. A ne’er-do-well punk could become an athlete lettering in varsity track. An academic washout could study a trade, and a beauty school dropout could rejoin the old gang. (Any resemblance to the plot of Grease is purely coincidental.)
But if you found yourself slipping back into old habits (messy lockers, messy friendships, messy study habits), the clean slate of a new year in the guise of a millennia-old religious and cultural tradition sure could be appealing. And if the start of the school year didn’t keep you on the straight-and-narrow toward a more perfect version of you? Well, Rosh Hashanah offered another shot.
And if that didn’t work, well, the new calendar year was only another 90 days or so away.
FRESH STARTS FOR THE NEW YEAR(S)
The best known annual fresh start is January 1st; worldwide, people explore New Year’s resolutions, to various degrees of success. Indeed, because of the difficulty of maintaining adherence to wholesale changes in one’s self, I often encourage alternatives to resolution making, like having goals, themes, phrases, or words of the year, such as those I wrote about in:
Review & Renew for 2022: Resolutions, Goals, and Words of the Year
Organize Your Life: The Truth About Resolutions, Goals, Habits, and Words of the Year
That said, some people still hold to the idea of making big changes when there’s a marker on the calendar to do so. If that’s you, I recommend reading what my colleagues and I have had to say at:
Join The Resolution Revolution
New Year’s Resolutions: Professional Organizers Blog Carnival
And, of course, your annual fresh starts aren’t limited to the new calendar year, new school year, or Rosh Hashanah. Worldwide, particularly in East and Southeast Asian nations and cultures, there are numerous religious and cultural new year’s observations, and you could choose any of those to give yourself a burst of inspiration.
Because lunar calendars (similar to the ones that make the Jewish holidays like Rosh Hashanah and Hanukkah bounce around the Gregorian calendar) are measured differently from what we use, these holidays don’t sync up to January first, nor do they fall on the same Gregorian calendar date each year.
These include:
- Chinese New Year — between late January and mid-February
- Lunar New Year (in Vietnam and other Southeast Asian nations) — between late January and mid-February
- Seollal (Korean New Year) — January or February, on the second new moon after the winter solstice
- Tết Nguyên Đán/Spring Festival/Lunar New Year/Vietnamese Lunar New Year — late January to mid-February
- Nyepi (Balinese New Year) — March
- Nowruz (Persian/Iranian New Year) — between March 19th and 22nd
- Aluth Avurudda (Sinhalese New Year) — April 13th or 14th
- Puthandu (Tamil New Year) — follows the spring equinox and generally falls on April 14th
- Willkakuti (Andean and Amazonian New Year) — June 21st
- Mayan Aboriginal New Year — mid-July
- Diwali (Marwari and Gujarati New Year Day) — mid-October to mid-November
- Raʼs as-Sanah al-Hijrīyah (Islamic New Year) — early July to late August
- Australian Aboriginal Murador New Year
As you can see, there are year-round “New Year’s” observations, if you’re looking to get a bit of institutional support for your new beginnings.
The meanings behind these holidays are as varied as the cultures from which they derive. Some focus on joy and celebration, others on introspection and focused self-improvement. The point is not to suggest that you necessarily observe religious or cultural New Year’s holidays or festivals, and certainly nobody should indulge in cultural appropriation.
Rather, consider these as inspirational opportunities to forgive yourself for any backsliding, identify ways you can tweak your efforts, and give yourself a motivational pep-talk.
FRESH STARTS EVERY QUARTER
If you work in the corporate world, you’re probably used to buzzwords about splitting the year into quarters. “Let’s ramp this up in 2Q!” or “We’re looking at projections for fourth quarter.” The year is carved into four 12/13ish week quarters with new collaborative goals structured into that temporal space.
Indeed, Brian Moran’s best-selling book and website, The 12-Week Year, is focused on the idea of setting shorter-term goals quarterly instead of annually. Rather than trying to transform yourself in a binary way, from “not this” yesterday to “this” today, this program posits that there’s an advantage to carving the year up into shorter 3-month blocks vs. trying to make changes on an annual basis.
How Professional Organizers (& Hair Stylists) Reverse Some Intolerable Problems
Kabarett der Komiker; Gisela Schlüter unter Friseurhaube by Willy Pragher (CC BY 3.0)
What’s annoying you today? What’s been annoying you so long that you almost don’t notice the annoyance until someone else mentions it?
Over Labor Day weekend, my air conditioner died. This was an acute problem, one that I noticed almost immediately (as the temperature was rising overnight instead of going down) and which led to much misery until the holiday weekend ended and the maintenance staff could address the problem fully.
(To be fair, they did bring a mobile A/C unit, which cooled my bedroom to a bearable temperature; unfortunately, it was so loud, I felt like I was sleeping adjacent to a jet engine. Sometimes, you trade one intolerable thing for another. That’s often what keeps you from seeking, or implementing a solution in the first place.)
That same weekend, I realized that my fridge was dying. Unlike the A/C unit, this was a less obvious thing to tolerate. The freezer was still working perfectly, and the contents of the fridge weren’t warm; they just weren’t entirely full-on chilly. Weeks earlier, the refrigerator had been making some moaning noises, but fiddling with the settings of the circa-1986 fridge seemed to stop the noise. And then I stopped noticing.
Two household problems, but one felt a lot more urgent than the other. But these weren’t the only problems.
Early in the pandemic, to ensure everyone’s safety, our complex had asked us to understand that they’d only be performing inside maintenance for emergencies. So, when we had torrential rains in the summer of 2020, the roof was repaired immediately; the ceiling, well, not so quickly.
When my hot water heater expired in the spring of 2021, I vacated my home and the nice gentlemen figured out the complexities of draining a water heater on the second floor to enable removal and installation of a new one. And later that summer, my smoke detector decided to start beeping in eight sequences of three loud bursts, every ten minutes, ALL.NIGHT.LONG. That was something I could not tolerate (and thankfully, the leasing office agreed).
However, there were other, smaller repairs where I managed DIY solutions or made do. It was easier to avoid contact during the pandemic for non-emergency issues. And then I just started tolerating some inconveniences.
WHAT YOU TOLERATE NEVER GOES AWAY
A few years ago, in Organize Away Frustration: Practice The Only Good Kind of “Intolerance,” we discussed how the first step to creating the kind of life you want is to start by identifying the unsatisfying things that you tolerate. Knowing what makes you unhappy helps you create a strategy for eliminating those “tolerations,” the obstacles to your happiness. (This is true with organizing tangible items, as well as dealing with things in your schedule, and even non-organizing things, like annoyances in our relationships and whether we live our true values.)
Knowing what makes you unhappy helps you create a strategy for eliminating those 'tolerations,' the obstacles to your happiness. Share on XAs I mentioned in that prior post, I see part of my role as a professional organizer and productivity expert as helping my clients identify the areas in which they’ve been tolerating inconveniences far too long. Recent client situations have included:
- Carla* never could find gift certificates when she was ready to use them. They were always in drawers, or in the greeting cards with which they were given. We collected all of them and then separated restaurant gift certificates from shopping gift certificates. The former might be used on any given evening when she and her spouse were already out of the house and might drop in somewhere to eat, so we created a wallet for dining out cards. For the latter, given that Carla only shopped on Saturday, we clipped them together and put them in the Saturday slot of her tickler file. (Every new gift card or certificate went to one of those two places from then on.)
- Joe always had trouble figuring out how to adjust the settings on his DVR. It didn’t help that his box of manuals included instructions for every gadget and device he’d owned since the early 1970s. We purged all of the manuals that applied to defunct gadgets, created folders in the “household” section of the Family Files with one folder for each type of technology (computers, entertainment, kitchen, etc.) But then we scanned the DVR instructions that plagued him as a PDF and put it in the Notes app on his phone so it was even easier to access (and enlarge).
- Jenny’s pantry was crowded with ingredients, including a wide variety of items marked “gluten-free.” But nobody in Jenny’s household was avoiding gluten! It turns out that an occasional weekend houseguest cooked while visiting and she needed gluten-free ingredients. We rearranged the pantry so that the occasional guest had her own labeled shelf, and everyone was happier.
- Patsy saw that when she’d click on a link, her browser would sometimes give her a “web kit error” or just a blank page. She’d been copying the link from one browser (Safari) to another (Chrome) where it would work just fine, but lately, she’d been having to do that more and more, increasing her frustration. Upgrading her operating system allowed her to upgrade her browser, and she no longer had to struggle.
* All names have been changed to protect client confidentiality.
Sometimes professional organizers are dealing with clutter, but all organizers end up dealing with obstacles to productivity. The problem is that we’re all more likely to ignore a problem that can’t be fixed immediately.
When we’re focused on the task at hand, whether that’s work or school or driving or parenting, the thing we’re doing is more likely to have a deadline or at least be time-based. We postpone removing the obstacle until such time as it becomes too large or problematic to withstand. This is what happens when people keep driving with the “Check engine” light glowing on their dash panel.
RECENT TOLERATIONS TACKLED
As I wrote about in Organize Away Frustration: Practice The Only Good Kind of “Intolerance,” many of the “intolerables” in our lives can be conquered with a little research and applying one of the following:
- A product
- A service
- A change in behavior
- A change in attitude
In that post, I shared how I was almost unrelievedly ecstatic to find a new kind of shower curtain hook that made changing out shower curtain liners much easier on my short-of-stature self. Today, I’d like to share just a few recent examples of how applying a combination of solutions have removed annoyances.
A Tale of Two TVs
Do you have any of those old, boxy CRT TVs in your home? I did. In fact, I had three, which is kind of ridiculous when you realize I’m a singleton. You see, I’d had a television in my living room and another in my bedroom. When the bedroom TV died (so long ago that I’m embarrassed to discuss the exact date), I moved the living room TV to the bedroom.
When I met a friend for lunch one day, she surprised me by having brought one of her old, boxy CRT TVs for my use! To this day, I’m flummoxed as to how she ever got it into her car, and though I recall basically rolling/sliding it up the carpeted stairs of my apartment, I’ve got no idea how I ever managed to get it from my car to my own front door. (Perhaps this is like how they claim women forget the pain of childbirth?)
Eventually, I got a modern flat-screen TV for my living room. But I also embraced the advice not to have screens in the bedroom (to avoid that sleep-stealing blue light) and got rid of cable in that room. Thus, I had a broken TV, a gifted (no longer used) TV, and an unused TV. All on the second floor of my home.
Did I mention these are big, heavy, boxy TVs?
Remember how I said I had my hot water heater replaced last year? Well, one of those TVs took up most of the empty space at the top of the staircase, and so even though our apartment complex had been pretty insistent that we were never to ask the maintenance men to carry or remove anything unrelated to their work, the guys decided that it would be to everyone’s benefit to get that one TV out. Yay! But that still left two.
To be fair, I wasn’t always just tolerating the annoyance of having two unused, dust-catching, space-hogging CRT TVs in my home. I had called the various junk haulers in town, but they wanted a frustratingly large fee for something that I could have done myself, had I only been stronger, had slightly longer arms to get fully around the TVs, and had been a bit taller (so I could have seen the stairs over the top of the TVs and not feared tumbling down).
Yes, even we professional organizers fall prey to those self-imposed obstacles. Had I thrown a little money at the problem, it would have been solved back then.
I also called many non-profits, but nobody wanted donated CRTs.
Fast forward to late August, when I contacted Chattanooga’s Always Be Recycling. The owners, a couple who’d moved from Pennsylvania, opened their business here just at the start of the pandemic. I’d networked online with Leann Cinaglia to see how their services might dovetail with my clients’ needs. The last time we’d spoken, they weren’t able to handle CRTs because of the difficulty in recycling them, but on a day where the frustration had just gotten too high, I called to see if they might have any suggestions for other solutions. And that’s where the magic happened!
It turns out that annoyingly boxy 20″ CRT TVs have become popular with the retro gaming crowd! After one short phone call, Always Be Recycling’s co-owner Jamison Cinaglia and his associate Bret (pictured above) arrived on time the next day and quickly removed both TVs and oodles of old landline phones, cables, and cords as well — at no charge. (Had I lived significantly farther from their venue, there would have been a fee, but significantly less than the various junk haulers had quoted me.)
Throughout the entire interaction, they were professional, careful, friendly, and polite. This bodes well for knowing they’ll treat my clients, especially the elderly and/or delicate ones, with respect and compassion.
So, this is a reminder that sometimes, the key is to continue to ask for input on solutions until the right one appears.
No Longer Hot Under the Collar
Not all intolerances are about excess or clutter. A major frustration in my life is heat. (And no, that’s not specific to the air conditioning and refrigerator woes.) I’m just always too hot. I hydrate. I wear temperature-appropriate clothing. But no matter what, even my head perspires and my hair frizzes and I end up looking like Art Garfunkel. (No offense, Art.)
And yes, I realize that a Buffalonian living in the Deep South might have found a more obvious solution to that problem over three-plus decades.
I’ve tried those evaporative cooling neck scarves and “chilly towels.”
Paper Doll on Planning & Prioritizing for Leadership
You’re used to reading what I have to say about organizing and productivity in the pages of the Paper Doll blog. It might be easy to imagine me as some disembodied robot, typing away. But I am a real (and lively, and talkative) person, and I’ve been delighted to spend the early part of this summer getting to talk about my favorite topics with other experts for the benefit of people interested in guidance on these issues.
In fact, I’ve done four interviews over the past two months, three of which have been for podcasts, which I’ll tell you about later in the post. But today, I’d like to tell you about a really interesting (and FREEEEEE) opportunity for you to learn about planning, prioritizing, and leadership. (And remember, leadership isn’t just about being “in charge” at work. We lead in our homes, in our volunteer areas, and in our communities. Wouldn’t it be nice not to be overwhelmed there, too?)
I’d love for you to join me, along with a few of my beloved productivity colleagues (Frank Buck and Augusto Pinaud, about whom you heard oodles back in Paper Doll Picks: Organizing and Productivity Podcasts), and twenty other specialists for a FREE, 21-day, virtual event.
This event is for those of you who have a desire to accomplish more (of the right things) but have less stress, and to stop feeling stuck or frustrated because you’re not further along. (And since we’ve just come off a five-part series on toxic productivity, you know how that hamster wheel gets us spinning in circles, but not necessarily getting anywhere.)
The official name for this event has so many words in it, you’d think it was a Paper Doll blog post!
The Leader’s Asset: How To Increase Your Leadership Capacity & Reduce Overwhelm Through More Effective Planning & Prioritizing!
Before I forget, you can head over to my special link http://theleadersasset.com/JulieBestry to register. (This isn’t an affiliate link. I don’t get anything out of you registering except the joy of knowing I get dibs on saying I introduced you to this series. But as you’ll see, I’m pretty psyched about it.)
Each of us joined with The Leader’s Asset founder, Robert Barlow of Perpetual Aim (Personal Leadership Solutions), to record video interviews on subjects covering:
- How to plan and prioritize to reduce your overwhelm
- Ways to effectively beat procrastination
- How to accomplish more (of the right things) in less time
- Solutions to gain control over your email
- Tips, tools, and strategies to make planning and prioritizing more effective
- Dealing with distractions and keeping urgent tasks from derailing your focus
- And many more nuggets of wisdom and learning
These are not long, droning PowerPoint presentations. Instead, these are short, information-packed, conversational interviews with zero fluff. Every interview with Robert clocks in at about 20 minutes. (OK, you know I’m a talker, so mine is a few teensy minutes more!)
The point is that you will walk away from each interview with actionable strategies you can use right away and some newly-tweaked mindsets that will, as Robert says, TAKE YOU TO THE NEXT LEVEL!
So, would you (or your spouse, or your bestie, co-workers, and pals) like to hear from a diverse group of experts on how to be more successful leaders by really grasping the whole magic of planning and prioritizing?
How does it work? Once you register, you’ll get a welcome email, and then beginning Monday, July 18th, you’ll get an email each morning with a link to that day’s interview. Again, the 21-day series is free, but you’ll also have a chance to upgrade to a VIP package, with lifetime access to the recordings and some special opportunities Robert has in store.
So come on and register for The Leader’s Asset Interview Series.
Curious about who else is participating besides me, Frank, and Augusto? I don’t want to spoil any of Robert’s surprises, but I can give you a preview of some of the variety of talent he’s put together for this series, which includes:
- Bob Wendover has built a business helping people beat burnout, improve workplace problem solving skills, and develop critical thinking capacity.
- Oleg Konovalov is a global thought leader, author, business educator, consultant, and C-suite coach. He’s known as the DaVinci of Visionary Leadership, and uses his research to help entrepreneurs and managers identify their strategic needs in the terms of leadership.
- Shanda Miller is a leadership coach, trainer, and writer, and author of the book From Supervisor to Super Leader.
- Eva Medilek is a coach who teaches high performance success habits so her clients can leave behind their burnout, overwhelm, and exhaustion.
- Divya Parekh combines her biopharmaceutical career with experience as a coach, author, consultant, and speaker to help individuals become better leaders.
And that’s just scratching the surface. So I invite you to come play in The Leader’s Asset Interview Series sandbox with me, Robert Barlow, and these experts. Take 20 minutes a day to get some gems on how to improve your planning and prioritizing so you can work smarter (and healthier), lead better, and enjoy it all more.
UPDATE: The schedule has been announced, and my interview will go live on Wednesday, July 27, 2022! (Frank’s is Tuesday July 19th; Augusto’s is August 6th. But register to find out the whole schedule and start watching on Monday, July 18th!)
DIDN’T I SAY SOMETHING ABOUT PODCASTS?
I did!
As I mentioned at the top, I’ve been delighted to have been interviewed for three podcasts recently. In my own way, I’ve been working on different aspects of “leadership” in terms of bringing productivity and organizing to a wider audience, beyond my Paper Doll family, clients, and speaking audiences.
I’ve written recently about how I’ve just recertified as a Certified Evernote Expert (formerly Evernote Certified Consultant). In the next month or so (schedule: TBA), I’m excited that I’ll be a guest of the fabulous Ray Sidney-Smith on his new season of the Getting More Done with Evernote podcast. Ray always asks insightful questions and our mutual geeking out over Evernote will make you feel like you were in the room with us.
Toward the end of the summer, I am agog to report that I’ll be a guest on The NAPO Stand Out Podcast with the savvy and chic Clare Kumar! We had an amazing and free-wheeling conversation about some of my favorite organizing topics!
And bringing this all full circle, because Dr. Frank Buck was the one who introduced me to Robert Barlow for the interview series, I was recently on an episode of Frank Buck: Productivity for Total Control & Peace of Mind. He even named the episode “Julie Bestry: Don’t Apologize…Organize!” and you know how I love that!
Listen to the podcast at the show link or via Apple Podcasts, Spotify, or wherever you like to get your podcast mojo going, and lookie, the YouTube video is embedded below. The magic of the internet! (But hey, if you enjoy what we have to say, please click through to YouTube and leave a comment so Frank can feel the love, too!)
So, it may be the lazy, hazy days of summer, but I’m trying to keep you entertained and informed on all things about organizing and productivity.
Oh, and if you sign up for The Leader’s Asset Interview Series, please let me know (so I can do a happy dance), and feel free to come back to this post and let me know any gems you learn from the interviews, whether mine or from one of the other experts.
Happy summer!
Toxic Productivity Part 5: Technology and a Hungry Ghost
THE MANY TENDRILS OF TOXIC PRODUCTIVITY
I checked in with a friend the other day to see how her new job was going. Her company, an international conglomerate, had laid off several people over the past six months, including my friend, but also did some internal hiring. She’d been excited about getting the new job, but seemed blue when we spoke.
“I’ll be honest,” she told me, “if I hadn’t already worked for this company for years, I’d think I was incompetent. This is really hard.” My friend, a veteran of many, many promotions for merit, is definitely not incompetent. It turns out that only one person had ever held this position before, and was fired after being unable to keep up with the demands.
When I hear these stories from my clients, the first thing I do is get a sense of whether the problem is that someone needs more support or guidance at work. In terms of support, even though she’s at the same company, my friend’s work situation is different, and she’s no longer got the support of a team structure; rather, everyone is on his or her own, with no cross-training and no backup. The company still seems to have unreasonable expectations of how much can be humanly accomplished, as we discussed at the start of this series, in Toxic Productivity In the Workplace and What Comes Next.
Next, she and I talked about the Pareto Principle (AKA: the 80/20 Rule, which we discussed last week in Toxic Productivity, Part 4: Find the Flip Side of Productivity Hacks) and I asked my friend if she’d talked with her boss about priorities, and what the most important aspects of the job needed to be right now.
Remember, 80% of the success comes from 20% of the effort, so finding that 20% can eliminate a lot of the stress and busy-work, creating more mental energy to tackle other aspects of the work.
The Pareto Principle says 80% of the success comes from 20% of the effort, so finding that 20% can eliminate a lot of the stress and busy-work, creating more mental energy to tackle other aspects of the work. Share on XI pointed out that, as a valued employee, and as the second person to try to tackle this role, she might be in a position to (gently) point out these unreasonable expectations. (Yes, this is a touchy issue, but it’s the best way to determine if the problem is bad management practices or merely lack of corporate awareness of how many human-hours it takes to accomplish certain tasks.)
My friend then noted that a colleague of hers, another “island” unto himself in a position similar to herss, has been in his role for about a year and a half. Apparently, this guy regularly works until midnight and starts again before traditional work hours, and works through the weekends.
If you’ve been reading this series all the way through, you may agree with me that this is a sign that the worker has internalized the unsustainable expectations and toxic productivity demands of the company.
This isn’t just a problem for my friend’s co-worker. Yes, he’ll probably burn out, which will be bad for him. It’s bad for my friend (and everyone else at her level) because workers with families, non-work obligations and, y’know, lives, can’t reasonably live up to this automaton-like worker-bee behavior. Nor should they try. So, the worker who has internalized toxic productivity (and who may or may not have productivity dysmorphia), is contributing to the escalating expectations for unsustainable productivity throughout the division, even throughout the company!
In other words, he’s screwing over his colleagues, who are now left positioned between having inferiority complexes and developing productivity dysmorphia to compensate (thereby risking their own mental health, their relationships, and more) or having to leave the company feeling like failures, and the company will need to hire new workers and the cycle will begin again. Oy.
Such is the state of many modern workplaces. Terrifying, isn’t it?
And, as we have discussed over the last several weeks, a corporate structure isn’t necessary for this to take place. There’s a hustle culture out there for all of us who work on our own, solopreneurs and small business owners alike, who are cowed by common practices into believing that nothing we are doing is enough, and that we need to keep up with the Joneses (our colleagues or competitors, and not merely our neighbors) at all cost.
EMBRACE NEW VALUES AND PRINCIPLES
The drive to deliver — to produce — misses the point. I posit that as much as you may (or may not) enjoy creating, your purpose on the planet isn’t to produce documents or deliver services or create or to make money. Your purpose is to enjoy yourself and help the people you love enjoy themselves, too.
We’re here to be fulfilled, not to produce widgets, and if enough of us demand that we be treated (and treat others) as humans rather than producers, we might achieve this very thing.
This can feel like pretty hippy-dippy advice in 2022, but I stand by it.
So, first, let’s start with the wisdom high performance coach Sarah Arnold-Hall puts forth about results, not hours.
Let’s start valuing results created, not hours worked. pic.twitter.com/yebU0Zwrq8
— Sarah Arnold-Hall (@saraharnoldhall) May 13, 2022
Now, on its own, this could create a huge feedback loop into productivity toxicity. Produce more, create more, do more! Grrrr. Arrrrrgggh. But we’re not going to do that.
Instead, we’re going to bear in mind what we learned in Toxic Productivity Part 2: How to Change Your Mindset about the necessity of downtime. Those hours when we’re not working are as important as, if not more important than, the hours we are working.
The task-positive brain network, which we use to take all of our accumulated knowledge and turn it into something useful, helps us focus our attention, arrive at solutions to problems, and confidently make decisions. But we can’t do any of that if we don’t also make use of our default mode network, the way our brain blisses out and thinks about anything except the problem at hand when we’re sleeping, resting, relaxing, and enjoying our loved ones and life.
So, once you accept that success isn’t about the hours worked but the worth of what you’ve done in those hours, you have to pivot to understanding that more and more of your hours have to be given over to the downtime that allows you to create anything worthwhile. Recognizing the finitude of life is key to that attitude change. (Remember that when you get to the end of this post!)
So, what have we learned about healthy productivity?
- It’s not about spending all of your hours on work.
- To make the work you do accomplish valuable, you need to change your mindset and have more downtime.
- Downtime isn’t scrolling through TikTok or Netflix, but truly letting your brain rest and recover — through non-competitive exercise, better sleep, eschewing multitasking, increasing opportunities for a quiet mind, and asking yourself the essential questions about the life you’re currently living and how it compares to the one you truly want — as we discussed in Toxic Productivity Part 3: Get Off the To-Do List Hamster Wheel.
- We can use the same productivity tools designed to help us overcome procrastination and get more done to slow ourselves down to the speed of life. This includes embracing better and smaller (atomic) habits, using the Pareto Principle to focus on what’s truly worthy of being a priority, employing the Pomodoro Technique and block scheduling to focus our work time and ensure our break time.
— Liz Fosslien (@fosslien) June 23, 2022
What else can we do?
CONSIDER TECHNOLOGY’S ROLE
It’s easy to think that technology is essential to productivity. Look at how much more humanity accomplished after the Industrial Revolution vs. when we had an agrarian society. How much more could we accomplish with telephones than when we had to wait for the postal service or telegrams? Certainly we got much more accomplished once we added email to our resources, right? (cough, cough) And surely we’ve reached a pinnacle of productivity now that we have Slack and Asana?
Hopefully, you detected my sarcasm. Yes, technology yields vast improvements in our ability to communicate quickly (if not always clearly, as the multigenerational confusion over emoji and whether ending sentences with periods is an insult have proven), but all of these aspects of technology have led to the always-on misery we discussed at the beginning of the series. France gets it; most of Europe gets it. The US does not yet get it.
We have an inalienable right to disconnect, but it’s going to take all of us, together, to stand up and keep secure that right.
Communication technology is not the only problem.
Along with communication technology, these last few decades have seen a growth in productivity technology, from software and apps that help us brainstorm, assign ourselves (and others) tasks, and conquer our foibles and deficiencies in terms of procrastination, motivation, focus, capturing information, organizing our thoughts, collaborating on projects, and so on.
I am not a Luddite. I believe in the power of technology to make things easier, but sometimes we’re making the wrong things easier. Take collaboration. While Thomas Jefferson wrote the original draft of the Declaration of Independence, historians (including Pauline Maier in American Scripture: Making the Declaration of Independence) have shown how the handwritten edits suggested by the members of the Second Continental Congress became a complicated collaboration.
In a document listing colonial grievances against the King George III, members of the Congress made Jefferson take out references to slavery and put in references to a Supreme Being (and fishing rights). The handwriting was that of Secretary Charles Thomson; he controlled the document’s additions, deletions, and revisions requested and/or demanded by the cacophony of voices representing 13 colonies.
Now imagine that same collaborative product in Microsoft Word’s Track Changes or Google Docs’ comment section. Now multiply the different voices and competing methods listed on this Wikipedia entry listing types of collaborative software. (I’ll wait while you scroll.) If you know how to be productive in one technology, you might still be flummoxed in another.
The number, variety, complexity, and interoperability (and lack thereof) of technology solutions can be overwhelming.
Have you ever heard about a new task app and wondered if it could be the solution to all of your troubles? Have you tried Todoist? Anydo? TeuxDeux? Remember the Milk? Things 3? Google Tasks? What about more complex productivity suites, like Basecamp? Trello? Clickup? Asana?
In case you were wondering if I’d suggest one app to rule them all, I’m afraid that’s not the case.
The truth is, the best productivity app is the one you’ll use. The one you’ll commit to learning, commit to using, and the one you won’t “cheat” on when another shiny app starts flirting.
The truth is, the best productivity app is the one you'll use. The one you'll commit to learning, commit to using, and the one you won't 'cheat' on when another shiny app starts flirting. Share on XUnfortunately, some productivity technology overwhelms even the most diligent users. This may be because the information we get out of our productivity technology is only as good as the information we put in, and we humans are already overwhelmed.
All of these apps, working at the speed of light (and life), can’t prioritize for us. We capture tasks with the click of a button, but we are so pressed for time (and productivity) that we fail to take the requisite moments to figure out what work has value and what is busywork.
So, are we supposed to get rid of technology altogether to combat toxic productivity?
Remember how I said I wasn’t a Luddite? Well, I’m not asking you to be one either. Chances are, if you work for a company that you don’t own, you’re stuck with some technology required by your workplace. But in the areas where you do have control over which types of technology you use, I often suggest that my clients put technology completely aside for a little while.
If you’ve got a task app or other tech that works well for you, stick with it. But if you feel beaten down and bruised by the very tech that’s supposed to keep your head above water, try slowing everything down.
- Go analog with your time displays. Wear an analog watch, or set your fancy Apple Watch or Fitbit to display time in an analog manner. Do the same with the display for the clock app on your phone. Seeing time as it ticks by will help you appreciate the finitude of time and feel more in tune with how much you can reasonably accomplish in an hour or a day. (You might want to brush up on Back-to-School Solutions for the Space-Time Continuum for more ideas.)
- Opt for paper over tech to learn key productivity skills. I’m a Certified Evernote Expert, so I realize all of the excellent benefits of collating your clipped websites, inbound emails, saved articles, etc., digitally, tagging them, and organizing them into notebooks. But when you’re overwhelmed, sometimes having your resources, your printed instructions, and other task-triggering action paperwork right in front of you, without need for WiFi or even electricity, can help you slow down and focus without the buzz of the digital world.
One of the many reasons I recommend tickler files for my overwhelmed clients is that learning the process of looking at task-triggering papers and making qualitative decisions (regarding priorities) and chronological decisions (regarding when you can reasonably accomplish specific tasks) is an essential skill for improving productivity in a healthy way. It’s the reason I wrote Tickle Yourself Organized.
- Consider bullet journaling. I’ll be honest, bullet journaling stresses me out. I understand that it’s not necessary to embrace the fancy, artistic designs some people use, but the very hands-on, tangible customization options overwhelm me, and the idea is to achieve healthy productivity by removing overwhelm. But I’m not you. Hundreds of thousands, perhaps millions, of people swear by bullet journaling for tracking tasks and other information. They can’t all be wrong.
PULL IT ALL TOGETHER AND HALT A HUNGRY GHOST
Hopefully, over this past month, you’ve come to recognize that not only are you not a robot, but that it’s unacceptable for anyone — your company, your clients, your mother-in-law, or you — to expect non-stop labor from you.
If machines don’t operate at 100%, why do we expect so much from ourselves?
— Junhan (@junhanchin) May 24, 2022
You’re a living, breathing human being. But you may have a ghost in your machine.
In Brad Stulberg‘s recent post The Constant Restlessness You Feel Has a Name, he describes how many of us experience a constant grind he calls “heroic individualism.”
Heroic individualism says that you will never have enough, be enough, or do enough. It is an endless gauntlet of more. While it may lead to decent short-term performance, long-term, it is a recipe for disaster. This is because long-term fulfillment depends upon things that are inherently inefficient and unproductive, at least on acute timescales.
Sound familiar?
When you look at the ten symptoms of heroic individualism that Stulberg lays out, some of it bears a striking resemblance to toxic productivity and Anna Codreo-Rado‘s perception of productivity dysmorphia, such as:
- Low-level anxiety and a sensation of always being rushed or in a hurry — if not physically, then mentally.
- Not always wanting to be on, but struggling to turn it off and not feeling good when you do.
- Feeling too busy, but also restless when you have open time and space.
- Successful by conventional standards, yet feeling like you’re never enough.
Stulberg’s describes the Buddhist concept of the hungry ghost:
The hungry ghost has an endless stomach. He keeps on eating, stuffing himself sick, but he never feels full. It’s a severe disorder.
The modern world that so many of us inhabit depends on the creation of hungry ghosts. But you, me, all of us can choose to opt out of this game. We don’t have to become hungry ghosts. We simply need to step back and reflect upon what it is that we actually want. Simple, sure. But not necessarily easy.
To combat this hungry ghost, this toxic productivity, this productivity dysmorphia, Stulberg recommends the concept of groundnessness.
His book, The Practice of Groundedness: A Transformative Path to Success That Feeds—Not Crushes—Your Soul, combines research from psychology, neuroscience, and sociology (as we looked at in the first three posts in this Toxic Productivity series), as well as religious and philosophical teachings from Buddhism, Taoism, and our old friend-of-Seneca, Stoicism.
Toxic Productivity, Part 4: Find the Flip Side of Productivity Hacks
If you reside in the United States or Canada, you’re coming off the end of a long holiday weekend, an opportunity to rest, relax, and regenerate.
Do you feel relaxed? Or do you feel the itch to be accomplishing something on your to-do list? Do you feel that whatever you got done last week might not quite be enough, and that by taking an actual weekend off — not just two whole weekend days, but an extra holiday — you’re coasting? Cheating? If so, you definitely won’t be the only one.
PREVIOUSLY ON PAPER DOLL…
Throughout this series on toxic productivity, we’ve looked at what society can do to vanquish unsustainable expectations, how we can change our outlook and mindset, and what we can physically do to loosen the ropes with which we’ve bound ourselves. Before we go any further, I encourage you to catch up on the concepts and references we’ve looked at so far:
Toxic Productivity In the Workplace and What Comes Next
Toxic Productivity Part 2: How to Change Your Mindset
Toxic Productivity Part 3: Get Off the To-Do List Hamster Wheel
We can lobby for changes in societal expectations regarding excessive corporate demands on our productivity. We can read wisdom (and get therapy) to examine how we’ve internalized toxic belief systems and developed, as Anna Codrea-Rado calls it, productivity dysmorphia.
We can even recognize the finitude, or shortness, of life, and get off the hamster wheel by adding mindfulness and rest (in terms of non-competitive exercise) and more recuperative sleep, eliminating multitasking, and digging deeply to figure out what we want out of life and who we are.
But if none of that floats your boat, even if I’ve convinced you that toxic productivity is a danger to you, your loved ones, and society, these measures may just be too hard to incorporate in the life you’re already living. Trust me, I get it.
USING THE PRODUCTIVITY HACKS YOU KNOW AND LOVE
So, today, we’re going to look at the same productivity strategies, tactics, and “hacks” that are recommended to conquer lack of productivity — whether that’s a problem with procrastination, prioritization, or planning —and see if we can find ways to use them to stem the tide of toxic productivity.
Start At the Atomic Level
In James Clear‘s Atomic Habits, he posits that all of our outcomes — our productivity (for good or ill), our self-care, our financial state — are a “lagging result” of our habits. In other words, there’s a cumulative effect of what we do that, when repeated over and over, leads to where we’ve arrived.
To achieve what we want, Clear believes that we generally either try to change our habits in the wrong way, or we try to change the wrong things. Clear notes that we approach things in three ways:
- We try to change our outcomes (achieve more work, make more money, lose a certain amount of weight).
- We try to change our habits.
- We try to change our identities — including our belief systems, our views of the world, and our self-images.
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