Archive for ‘Psychological’ Category
How to Use Cathedral Thinking and Intentional Words to Organize Your Year

We’re not quite a week into the year. And yet, if you had resolutions, you may have already broken them. Vowed to eat healthy, but that boozy New Year’s Day brunch blew that plan out of the water? Planned to exercise daily, but those two days back at work wore you out, so you slept in instead of going to the gym this weekend?
You aren’t alone. In fact, the second Friday in January is known as Quitter’s Day because so many people have already tossed their resolutions by that day. Research by Baylor College of Medicine found that 88% of people give up their New Year’s Resolutions by the end of January; a large percentage of the remainder part ways with their resolutions before the end of April.
WHY DON’T NEW YEAR’S RESOLUTIONS WORK (FOR MOST PEOPLE)?
It’s not that resolutions can’t work, but that people generally go about them in the wrong way.
Unrealistic Expectations
It’s cute when three-year-olds tell you they’re going to be princesses, basketball stars, or wizards. But if you’re a grownup and you “resolve” that you’re going to change who you are in some massive way, your ambitious goals may get in the way of reality.
If you set an aspirational goal that’s so ambitious that you can’t possible achieve it, you’re guaranteeing that you’ll be discouraged each time you hit a setback or your progress is glacial.
Think about what I wrote in Paper Doll Explains Aspirational vs. Inspirational Clutter. Just as when you fill your space with tangible aspirational clutter, filling your head with an aspiration to achieve something lofty without the any undergirding infrastructure guarantees disillusionment and falling short.
Black-and-White Thinking
It’s common to approach goal-setting with an all-or-nothing mentality.
“Either I will publish a Pulitzer Prize-winning novel this year (even though I haven’t written anything since college)!” or “I’m going to keep this house perfectly organized every day from now on (even though I haven’t seen my keys in three weeks)!” leads people to give up when they hit the first bump in the road, so they stop writing or putting things away.
Too often, people craft their resolutions as, “I’m going to completely change how I behave” and that means that the minute they revert to their innate habits, they declare a loss. (A hot fudge sundae doesn’t mean your diet is dead and buried; tomorrow, have a salad.)
We don’t need a new year, or a new month, or even a new day to continue on with our goals. As I talked about in Organizing A Fresh Start: Catalysts for Success, we can always find new opportunities to re-set.
Shame-based Motivation
- Are you a carrot or stick person? Are you motivated to win something for the glory or by fear of not achieving?
- Are you more likely to go after a goal because it’s something you truly desire, or because you’ve been guilted into it?
- Do you want to achieve something because it’s your dream, or because you’ve been conditioned through social pressure (or from your mother-in-law or your work frenemy) to do something?
If you only set a goal because someone makes you feel bad about who you are now (whether in terms of your shape, your status, or your accolades), that extrinsic motivation probably isn’t going to have staying power to get you out of bed to run on a rainy morning or to get your butt on the piano bench to practice scales.
If you’re focused on something negative and are shamed (or shaming yourself) into changing who you are, that self-criticism is going to prevent you from making any sustainable change.
And whenever we don’t meet our resolutions, that above-mentioned black-and-white thinking can lead to low self-esteem, feelings of inadequacy, and poor mental health.
Lack of Strategic Planning
If you rang out the old year by resolving to “lose weight in 2025” or even to “lose 25 pounds in 2025,” you were resolving to magically achieve something. You can’t really “do” a resolution.
This is why the concept of SMART goals is so popular, because they promise that if you sit down and define your goals by making them specific, measurable, attainable, relevant, and time sensitive, and strategize how you’ll take action, when, and how often, and are clear on your purpose, you’ll stand a better chance. I’ve written about that often, and back in 2014 in Achieve Your Goals: Modern Truths Behind the Urban Legend, I spelled out my alternative steps to really making your goals come alive.
Merely stating your resolution without spelling out the strategies and actionable tactics is a recipe for a pretty weak soup of achievement.
For more on the problematic nature of New Year’s resolutions, read:
- The Psychology Behind Why New Year’s Resolutions Fail (VeryWellMind.com)
- New Year’s resolutions often don’t last. Here’s why they fail and how to keep them, according to an expert. (CBS)
- Why New Year’s Resolutions Don’t Work (And What You Can Do Instead!) (Forbes)
Instead, Make Real Change Through Intentions and Habits
Set positive intentions — When you do create goals, focus on whatever you want to achieve because the goal uplifts you, not because you’re trying to avoid something. (Will you be delighted, or will you only be avoiding a negative result? Unless you’re motivated by the stick, find the carrot…or the cookie.)
Have a plan, not a dream — Identify any obstacles you’ve faced in the past anticipate what may arise in the future so you can develop strategies to overcome them.
Set small, achievable objectives — You’re not going to put away everything the minute you are done with it, but you can set a timer for ten minutes before your lunch break to file away everything that’s piled up on your desk during the morning. Keep breaking down large aspects of change into ever-smaller, more manageable tasks.
In fact, if you really want to change your behaviors, I suggest reading (or re-reading) James Clear’s Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones.

Clear’s book is one of the most approachable guides to making small behavioral changes so that you can replicated them and build on them to achieve what you want.
Treat yourself with kindness — Don’t beat yourself up over backsliding; use it as an opportunity to investigate what’s tripping you up and look for creative solutions. The goal is to catch yourself winning.
Acknowledge that setbacks happen to everyone; focus on progress, not perfection. (Perfection is boring! Figuring out why you always throw your coat on a chair instead of hanging it up or always procrastinate about refilling prescriptions gives you opportunities to win!)
Seek — and accept — support! — There’s a reason people say it takes a village and that no man is an island. Humans are social animals; we’re not meant to do it all ourselves. Whether you seek the support of family or friends, delegate lesser tasks to staffers so you can focus on improving your unique skills, or work with a counselor, therapist, or professional organizer who can provide accountability and training, don’t feel like you have to go it alone.
GO LONG; MAKE A CHANGE
I’m just not a fan of resolutions. I am far more enamored of changing habits. If resolutions work for you and help you make a fresh start, go for it. But if you struggle with resolutions, it’s OK. There are better ways to introduce change in your life.
Longtime Paper Doll readers know that I’m a big fan of using words to create a positive mindset. Once I have a vision for what I want my life (or my year) to look like, I can build a theme and see if each habit or action dovetails or departs from that theme. And we’re going to look at that in a moment. But I’ve recently been introduced two additional concepts for guiding your thoughts and actions.
Cathedral Thinking
Greta Thunberg has been quoted as saying, “Avoiding climate breakdown will require cathedral thinking. We must lay the foundation while we may not know exactly how to build the ceiling.”
Oooh, cathedral thinking! I’m picturing time-lapse video of a cathedral being built from the foundation upward as the people and the city around the area change and grow over decades and centuries.
I was unfamiliar with the term “cathedral thinking” before I heard Thunberg’s quote, and did some research. Officially, cathedral thinking is a mindset focused on long-term planning and thinking about the future rather than the present. Originating in medieval Europe, the concept developed from the fact that builders of grand cathedral began projects they knew would not reach fruition in their lifetimes; they were thinking generationally.

Duomo di Orvieto (Orvieto Cathedral) Umbria, Italy @2018 Julie Bestry
Cathedral thinking is a way to view the problems we face as challenges requiring effort — sometimes collective effort by that village — and an investment of time, and perhaps money, over the long haul. When you’re talking about building literal cathedrals, that long-term planning, investment in the future prioritization of sustainability can create a tangible monument to the work you’ve put in.
But ever since I heard Thunberg’s quote, I’ve been thinking about how cathedral thinking applies to building our future selves. Maybe our initial goals are short-term: to get our homes or offices organized, or to learn how to say no to obligations that don’t fulfill us, to go to the gym, or start eating healthy.
But none of these goals exist in a vacuum. We don’t want to lose weight because the number on the scale is somehow meaningful. We’re not decluttering (merely) so that our homes look more orderly. We’re not culling the energy vampire tasks from our schedules so we’ll have a more balanced work-life schedule. Those are the interim benchmarks; those are the foundations and scaffolding and various levels of the cathedral of our individual selves.
But our true cathedrals are who and what these habits will help us become. Better eating, exercise, self-care, stress-reduction, and organized spaces mean that we will be happier, healthier, and alive and vital for longer so that we can be with the people we love, doing the things we care about.
Anyone doing a reality check knows we don’t write books to become rich; almost no published authors are making that kind of bank; nor are artists. Instead, it’s about legacy.
James Clear suggests that we can change our habits by aligning them with our identity. “I am the kind of person who eats five servings of vegetables a day” or “I am the kind of person who hangs up her clothes” may not be true, yet, but it’s tying acts to the self-image to which one aspires.
As long as that identity isn’t so aspirational as to seem out of reach, it can override the tendency we all have to blow off our goals when we just aren’t feeling it; when we just don’t wanna.
Your aspirational goals are part of your legacy, and your legacy is going to take a lifetime to build. You are a cathedral. Start by laying the foundation, and keep the future generations (that is, iterations) of your identity moving forward.
Make a Change
I’m sure you’ve heard the saying that “insanity is doing the same thing over and over again and expecting different results.”
We all struggle. Change is scary. Fear of failure, fear of success, and annoyance (and avoidance of annoyance) keep us stuck, year after year.
Recently, I was thinking about how, ever since the start of the pandemic, I’ve felt stuck. I work hard to stay safe, in terms of my health. I still wear a mask in indoor public settings and avoid crowds. But in the last six weeks, I’ve still had health issues; first, as I reported last month, I had a rough bout of vertigo; then mid-December, I had a cold (and it was, though lingering, just a cold). I petulantly resented that I’ve taken all of these precautions, have missed out on a lot of the joys of life in these years since 2020, and still got sick.
We all take precautions to protect ourselves professionally or personally, to avoid pain (the stick) but that often means we never get the carrot or the cookie. Eventually, as I wrote about in Paper Doll Says: Don’t Get Stuck in a Rut — Take Big Leaps, we have to get out of our comfort zones.
This was in my head when I had a conversation last week with the always-fabulous Deb Lee, productivity consultant, connector-of-humans, and amazing friend. Deb was talking about marketing and entrepreneurship expert Amy Porterfield, and how she often advises people to Do Something Different. You can listen to Amy’s podcast, #497: Do Something Different: A Method For Getting Unstuck, for a sense of how this philosophy, of doing something in a different way, can shake you out of your rut, blow out the cobwebs, and bring new ideas and new opportunities.
And it wasn’t just Deb quoting Amy. Within a day, my colleague and the best darned Evernote Expert you could want to know (and I’m saying that as someone who has been an Evernote Certified Expert for the past decade), Stacey Harmon of Harmon Enterprises, echoed the same idea. In her newsletter, she talked about how she chooses a word/concept of the year, and for this year, Stacey wrote,
“For 2025, I’ve chosen “Do things differently. Get different results.”
(In her newsletter, she talks about how each year, she creates a custom Evernote Home cover image containing her word or phrase of the year, overlying a photo that’s attractive to her and is in alignment with her goal. Read more about how Stacey tracks her word/phrase of the year in Evernote.)
Although hers isn’t my phrase for 2025, I’m borrowing the inspiration to remind myself to spread my wings a bit more and embrace a larger life.
USE YOUR WORDS TO ORGANIZE THE LIFE YOU WANT
Most years, I blog about the advantage of selecting a word or phrase of the year to create your mindset. While resolutions state where you want to end up and goals allow you to spell out the habits that can get you there, words or mottos for the year are different.

Scrabble Tile Photo by Brett Jordan on Unsplash
Whether you pick a word or phrase or song doesn’t matter. Rather, all formats of these words allow to set your intentions for where you want to focus your energy for the coming year in a way that uplifts and expands instead of setting restrictions and boundaries.
Last year, in Toss Old Socks, Pack Away 2023, and Adjust Your Attitude for 2024, I talked about my approach to each new year.
In particular, I went deep and wide into the concept of the personal review, a method for reflecting on the year that’s ended to get a sense of what is really meaningful to you (in categories like health, finances, professional development, business, relationships, personal growth, and community) for guiding your approach to the new year.
I recommended the amazing Year Compass, for doing your annual review and for developing your hopes, dreams, goals, and plans for the coming year.

And I’d picked the word UPGRADE as my guiding word of 2024, but explained that it was battling it out with PRONOIA. I wrote:
Don’t worry if you’ve never heard of it. Honestly, the first time I heard the word, I assumed it was made up. It’s opposite of paranoia; a person experiencing pronoia believes that the world around them conspires to do them good. Obviously, taken to extremes, it might seem like psychological or spiritual irrationality.
But Buddist principles haven’t been working for me, I’m still trying to get a handle on the Stoics I talked about in Toxic Productivity Part 2: How to Change Your Mindset. I feel the pull of a bigger change in my life, and I think “pronoia” dovetails with the idea of a life upgrade.
Thus, I keep coming back to the Carly Pearl song in which I first heard the word “pronoia.”
This year, I’ve decided to upgrade the word “pronoia” to be my personal life motto. The concept that the world conspires in your favor is just too inspiring to apply to only one year.
Once you do your personal review, you’ll know what you want to accomplish this year, and more importantly, why. Maintain the motivation and energy of your “why” with a word or phrase that reflects the overall concept you want your year to engender. It’s not about losing weight, or maybe even health, but a word that reflects beyond the literal to the the larger idea of how you want to feel. Maybe buoyant or lighthearted or delighted?
Consider:
- a word of the year
- multiple words (like a trio of words) of the year
- a quote or motto or mantra of the year
- a song of the year (or a song title, or a lyric)
Whatever you select is your personal theme for the coming year. Whatever you want to remember about your goals and your attitude is what this word or phrase or mantra will reflect.
But don’t just leave your word sitting there on a notepad. Your goal is the best product or service — it’s the business of you. Use your (organized) space to keep your attention on your intention for the year, the building of your personal cathedral.
Advertise your theme word(s) anywhere or everywhere it’ll catch your attention. Don’t let it fade into the woodwork!
Promote your theme to yourself wherever you need a little push to live in accordance with the values you’re setting for yourself. Display it:
- on a sticky note on the fridge or your bathroom mirror
- on a bookmark you’ll see each time you open or close whatever book you’re reading
- on a both sides of the door leading to and from your garage, so you’ll be reminded of it when coming and going
- on one of those fun little felt word board with changeable letters placed so you see it from your desk chair or wherever you spend the most time

- on the lid or door of the washing machine, to remind you that those “adulting” tasks deserve appreciation
- on the door to your closet so you’ll be reminded to dress and act in accordance with your theme
- as the title of a vision board, along with images reflecting the meaning of your motivating words, phrases, and songs.
- on the lock screen of your phone
- as the desktop graphic of your computer
- on whatever software allows you to customize your home screen (like Stacey’s advice for Evernote Home)
Don’t just engage your visual sense. Add an auditory component:
- Change your wakeup alarm on your phone to your theme song.
- Record yourself speaking your word or mantra (or have a loved one do it) and use the sound file as an alarm to remind you periodically at a point in the day when your inspiration is likely to flag.
- Recite your word or phrase every night before you go to sleep and upon waking. Make it a mantra.
Whatever you pick should soothe and motivate, providing you with clearer sense of the vision you want your actions to reflect. Picture it on a banner as you cross the finish line, or carved into the marble over the doorway of your personal cathedral.
Find Your Inspiration
You don’t have to rush to find your word or phrase. A year is 365 days and we’re only six days in. And if you find that the word your pick is ill-fitting, like a jacket that’s too tight in the shoulders, you can change it.
To get you started, peruse:
Choose a One-Word Theme: We Review Our 2024 Themes and Reveal Our 2025 Themes (Happier Podcast with Gretchen Rubin)
One Word Themes for 2025 (Gretchen Rubin)
How To Choose A Word Of The Year (Elizabeth Rider)
New Year Intention (Jonda Beattie)
246 Word of the Year Ideas for a Better 2025 (GoodGoodGood.co)
2025 Word of the Year Ideas (Morgan Harper Nichols has 60 great, often unexpected words)
2025 Word of the Year (and 100 ideas for yours) (Elizabeth McKnight)
Paper Doll’s Words of Intention
I’ll be honest — I’m not ready for 2025. I usually use the last two weeks of the year to do my annual review and find the right word or phrase for the coming year. But, as mentioned, I had the creeping crud from the week before Christmas until close to the new year, and haven’t yet found my word. I’m leaning toward ENGAGE.
I liked having a word and a song last year, and keep hearing Florence and the Machine’s Dog Days Are Over running through my head, but suspect it’s one of those songs where I’m not sure that the lyrics mean what I think they mean. I’ve noticed that Natasha Beddingfield’s 2004 hit, Unwritten, is playing everywhere lately, and feel like it’s speaking to cautious, perfectionist me:
I break tradition
Sometimes my tries are outside the lines
We’ve been conditioned to not make mistakes
But I can’t live that way
Songwriters: Danielle A. Brisebois / Natasha Anne Bedingfield / Wayne Steven Jr Rodrigues
Unwritten lyrics ©2004 Sony/ATV Music Publishing LLC
Whatever I choose, I’m considering the advice of Deb and Stacey, and remembering the words of essayist and novelist Susan Sontag, in her Reborn: Journals and Notebooks, 1947-1963, where she emphasized courageously taking leaps and embracing change:
“I must change my life so that I can live it, not wait for it.”
Do you have a word, phrase, motto, or song of the year to support your 2025 mindset?
Organize Your Way Out of the Winter Doldrums

Sigh. the musical Annie may be right that “The Sun’ll Come Out Tomorrow,” but the sun never came out yesterday.
Granted, it was a rainy day, but in addition to the dark, dreariness of the day, and the too-swift passing of a December Sunday, the sun went down without my noticing because it really never seemed to come up. As I may have alluded to in Organize Your Sleep When the Clocks Change and Beyond, I’m not much of a fan of Standard Time. I like lots of sunshine, and particularly want long, light evenings to run errands and move about in the world.
We’re in a darker, gloomier time of the year here in the Northern Hemisphere. That, combined with the wonkiness of the end of the year, makes this a weird time. Some folks are delighting in preparing for the holidays, getting ready to entertain and celebrate, but over and over, I’m hearing from friends and clients alike that they aren’t quite “feeling it,” or at least not yet.
A few people have asked, having jokingly, if there are ways to organize yourself out of feeling out of sorts at the end of the year. I think there are.
This is the final “normal” week of the year. Next week is Christmas and the start of Hanukkah, and the week after, is New Year’s. While many folks are (or will be) with family and celebrating, there are many who are feeling a walking-through-molasses sluggishness at this time of year. Half their co-workers are out of the office, and while some clients are expecting attention, there’s a widespread, tacit understanding that nobody is starting anything new for the next 2 1/2 weeks.
So, if you’re in your annual happy place, please feel free to skip this week’s post. But if you’re grumbling about the dark and the cold, about another year over and about the “meh” of it all, I have some suggestions.
COPING WITH THE “BASEMENT WEEKS” OF THE YEAR
These weeks aren’t just the bottom of the year. They can feel dark, cold, even soggy. There’s a hurry-up feeling just before the holidays and, for most, a drop-off in delight between the holidays and again at the start of the year.
But winter really can be the most wonderful time of the year if you have the right mindset, according Kari Leibowitz, PhD., a Stanford-trained psychologist. She’s written a book on how to improve mental health by changing how you think about the winter months.
Leibowitz moved to Tromsø, Norway, above the Arctic Circle, to live for a year. For two entire months, the sun doesn’t rise in Tromsø! You’d think everyone there would be crabby and stabby during that time, but she found that the community approached the season with a chipper mentality. She similarly explored places on earth with “some of the coldest, darkest, longest and most intense winters, and discovered the power of “wintertime mindset”— viewing the season as full of opportunity and wonder.”
To help those of us (who can at least feel grateful that we’re not above the Arctic Circle) starting to struggle with finding inspiration this time of year, Leibowitz wrote How to Winter: Harness Your Mindset to Thrive on Cold, Dark, or Difficult Days.
Liebowitz says that changing our mindsets about winter is key. Apparently, we tend to psych ourselves out, adopting a mindset that assumes that winter will be grim, so it feels that way. I get it. As a professional organizer, I’ve seen how often people expect that organizing will be boring and that they’ll be grumpy, so when they do it on their own, it is. They’re surprised when a professional organizer comes in and treats the experience as hopeful and (dare I say it?) entertaining?
As an organizer, I approach working with a new client, or even a new session, by focusing on the possibilities of finding delight. I see myself, in partnership with a client, as an explorer, a detective, an anthropologist, and more. Because I expect fun, I will (generally) find it (and get to share it with the client).
Confirmation bias is the tendency to look for, and interpret, new evidence as confirmation of one’s existing beliefs or theories. If you expect winter to be misery-inducing, you’ll find signs of it everywhere.
Easier said that done? Maybe not. Instead of seeing winter as two potentially fun (but possibly disappointing) weeks followed by months of darkness, we can look for ways to see winter, as a whole, as fun.
Create a Winter Wonderland in Your Space
I’m sure you’ve heard about hygge. A few years ago, books about hygge, the Danish approach to winter coziness, was all the rage. (If you need an introduction, The New Yorker‘s 2016 piece, The Year of Hygge, the Danish Obsession with Getting Cozy, is a great place to start.)
Western articles about hygge tend to focus on the physical atmosphere. Every single piece will reference candles. The Danes are very big on candles being comforting. Personally, I worry about candles getting knocked over. If you have pets and tiny humans, consider safe alternatives to lit candles, like fairly lights or tiny, flickering LED tea lights.
Organize Your Holiday Gift-Giving With Social Science Research

It’s that time!
Every December, my professional organizing colleagues and I write blog posts about giving (and asking for) clutter-free gifts, experiential gifts, and gifts that that help you be more organized.
The years I’ve written about consumable gifts, I’ve made myself so hungry that I’ve stopped blogging halfway through to eat close approximations of whatever I’ve researched. And I’ve coveted experiential gifts of practicality, adventure, education, and pampering. I still want the Petite Cheese Storage Vault that I wrote about in Paper Doll’s Holiday Gift List: Warm Their Hearts and Fill Their Tummies.

Apparently it no longer exists, though Cheese Grotto™ seems to have a nice approximation!

But recently, I’ve been reading some scientific research that may help organize and improve the gift-giving process and reduce some of the (emotional and financial) stress around gift-giving.
HABITUATION AND THE DELIGHT OF GIVING
I’m reading Look Again: The Power of Noticing What Was Always There, by Tali Sharot and Cass R Sunstein.
But guess what, it’s not just me saying that!
In reporting on his research review, Givi said that the published papers he looked at found several interesting things about experiential gifts.
What a Girl (or a Guy) Wants
First, as much as we professional organizers have tried to persuade you that experiences are the way to go, gift-givers like giving material gifts but recipients really want gift of experiences. In “Remember me, will you?”: Overusing Material Gifts for Interpersonal Memory Management, researchers found:
Givers are more likely than recipients to consider the memory consequences of gift options, as givers intuitively use material gifts as interpersonal mnemonic devices to facilitate the recipient’s retrieval of giver-related memories. As such, this preference discrepancy occurs in various stages of developing relationships but is mitigated in very close relationships.
In other words, “Hey, mom, remember when I got you that expensive hair dryer made by the people who made your vacuum cleaner?”
Organize Your College-Bound Student for Grownup Life: Part 3

Parents, you’re counting down the precious days left with your college-bound students. Meanwhile, they’re counting down until they experience “freedom” and (gulp) adult responsibilities. In recent posts, we’ve covered a wide variety of skills and information to ensure they are prepared for the world beyond having you as a backup ride, bank, chief cook, and bottle-washer.
Organize Your College-Bound Student for Grown-Up Life: Part 1 identified essential legal documents and insurance policies, and reviewed the key financial skills every first-year student needs.
Organize Your College-Bound Student for Grownup Life: Part 2 looked at communication skills, staying safe on campus and off, and the under-appreciated life lessons of mastering laundry.
This third installment of the college life skill syllabus delves into keeping all the time management balls in the air, developing an academic safety net, being a safe car operator, and social etiquette to ensure good relationships. There’s even a smattering of bonus life skills.
We finish up with with a bibliography of reading resources for you and for your college-bound student.
HOW TO MASTER TIME AT COLLEGE
In high school, time is fairly regimented; the bell rings every fifty minutes, moving students on to their next classes. There’s study hall to get a start on homework, and teachers provide periodic, staged deadlines for students to show their progress and keep from falling behind; they turn in a topic idea, then a bibliography, outline, first draft, and finally a completed report. Class periods before tests are earmarked for reviews. Academic prep time is spoon-fed.
In college, the freedom to set your own schedule has the drawback of requiring an adult sense of perspective on prioritizing what’s important (and not just urgent or fun). Wide swaths of free time must be divvied up and self-assigned: for studying new material, doing problem sets, completing projects, and preparing for exams.
Food and clean clothes are not delivered by magic fairies; they may require transportation, funds, labor, and time!
College-bound kids may not want to take advice regarding time management, but try to start conversations to get them thinking about how to:
- Wake up on time — If they can’t count on conscientiousness, encourage them to make breakfast plans with a friend who can swing by prod them. Also, point them toward Do (Not) Be Alarmed: Paper Doll’s Wake-Up Advice for Productivity.
- Develop a schedule — In order to make time for academics, extracurriculars, sleep, exercise, and self-care, discuss the value of time-blocking and planning an ideal week, then tweaking as the semester goes along. Keeping a schedule in one’s head is a recipe for disaster; a paper or digital planner makes sure nothing falls through the cracks. A few helpful guides:
- Highlights from the 2023 Task Management & Time Blocking Summit
- Surprising Productivity Advice & the 2023 Task Management & Time Blocking Summit
- Paper Doll Shares Secrets from the Task Management & Time Blocking Summit 2022
- Struggling To Get Things Done? Paper Doll’s Advice & The Task Management & Time Blocking Virtual Summit 2022
- Playing With Blocks: Success Strategies for Time Blocking Productivity
- Develop and maintain healthy routines to support their goals — Brainstorm ideas for how to ensure healthy habits (exercise, eating actual meals somewhere near meal times, etc.) by linking activities to make a chain of positive behaviors.
- Don’t fight your body clock — In business, we’re often made to feel like there’s something wrong with us if we’re not morning people, but in college, people look askance if you don’t want to party all night. There’s no shame in needing an early night if you have an 8 a.m. class.
- Get out in front of procrastination — We procrastinate because we’re nervous about how something will turn out. We’d prefer our Present Self feeling comfortable; Future Self is on its own.
Explain how to beat procrastination by understanding its causes and then incorporating good planning, prioritizing, and decision-making techniques (like the Eisenhower Decision Matrix), and locating accountability support. These Paper Doll posts can help:
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- Paper Doll On Understanding and Conquering Procrastination
- Use the Rule of 3 to Improve Your Productivity
- Frogs, Tomatoes, and Bees: Time Techniques to Get Things Done
- Count on Accountability: 5 Productivity Support Solutions
- Paper Doll Sees Double: Body Doubling for Productivity
- Flow and Faux (Accountability): Productivity, Focus, and Alex Trebek
- Paper Doll Shares 8 Virtual Co-Working Sites to Amp Up Your Productivity
They can even try some Study with Rory Gilmore videos, including this one that incorporates the Pomodoro Technique!
I can’t think of a better expert for your college (and college-bound high school) students, especially those with ADHD, than my fabulous colleague Leslie Josel. She’s the one who developed an amazing Academic Planner for middle-grade and high school students, and I interviewed her for Paper Doll Peeks Behind the Curtain with Superstar Coach, Author & Speaker Leslie Josel.
Order Leslie’s book, How to Do It Now Because It’s Not Going Away: An Expert Guide to Getting Stuff Done, before the semester gets too far, and you’ll help your first-year college student conquer procrastination, develop excellent study skills, and really dissipate their stress.
Other real-world manners and etiquette tips college-bound students might not have absorbed:
Dining
- Know which is your bread and which is your drink — Make the OK sign with both hands on the table in front of you. One makes a lowercase “b” (on your left) and “d” (on your right). The “b” for bread means your bread plate goes to your upper left; the “d” for drink means the glass to your upper right is yours. Don’t butter an entire slice of bread or roll and then eat it (except at your own breakfast table). Break off a bite-sized piece of bread, apply butter (or jam, etc.) and eat.
- Wait until everyone has been served (or seated with their dining tray) to eat. Don’t gobble your food. You are not Cookie Monster.
- Don’t rush to leave before your companions are done eating. (If you need to leave to get to class, apologize for not staying until the other person is finished.)
- Know when and how much to tip in restaurants, for pizza delivery, etc.
Social Interactions
- Introductions — Know how to properly introduce yourself and others in a social setting, with first and last names.
- Handshake — Offer a firm (not limp, not crushing) handshake, smile, and make eye contact. (If eye contact makes you uncomfortable, remember, it’s not a staring contest. Connect, then look anywhere in the general vicinity of the other person’s face.)
- Personal space — Respecting others’ personal space in social and professional settings requires situational and cultural awareness and understanding the nuances of physical boundaries. Don’t touch people without asking.
- Phones — Don’t look at your phone when you’re eating or socializing with others unless responding to something urgent. Put phones away at the meal table.
- Thank You Notes — A good thank you note, sent promptly, goes a long way to show appreciation after receiving a gift, being hosted, getting interviewed, or being the beneficiary of an act of kindness.
- RSVP — Explain that not replying to an RSVP inconveniences a host. Replying in a timely manner and committing to that response helps the host plan (financially and logistically).
- Online social interactions — A digital footprint lasts forever, and online behavior matters. Being a jerk online has the potential to ruin a reputation just as much as being a jerk at a party.
- Networking — Your college kid isn’t thinking about the business world, but people help and do business with those they know, like, and trust. Help them see the importance of strengthening connections by sharing personal stories where maintaining connections, being generally useful, and even sending a LinkedIn connection request with a personalized message can mean a lot down the road.
Cultural Sensitivity
Good cross-cultural etiquette means not judging people who don’t follow the above guidelines.
Respect diversity. Understand cultural differences in manners, and be open to learning and adapting when doing study abroad or interacting in other cultural settings.
Use language that’s respectful, inclusive, and kind.
CARE FOR THE CAMPUS CAR
@the_leighton_show The low fuel warning also doesn’t stop my wife from going to @target #teenagers #drivinglessons #driving #parentsoftiktok #funny
Even if your student has been on the road for a few years, being a car owner (or responsible party) is different from driving Mom’s car to school. Car care can be a mystifying area of adulthood.
Oversee that inspections and major maintenance gets done when your student is home for breaks, and jointly go through the recommended auto maintenance schedule in the car’s manual. Help them figure out how to either do basic car care or to get it done professionally.
Teach the basics, like how to:
- Fill the gas tank before it’s only 1/4 full (and not when the gas light comes on). This is especially important if they attend school in wintery locales.
- Fill the tank on a schedule, not when it’s empty, but perhaps every Saturday after lunch. (And don’t try to put diesel in a non-diesel vehicle!)
- Download an app for finding the best gas prices, like Gas Buddy.
- Know how to check the oil before the oil light comes on. Oil and filter changes don’t have to be done as frequently as they used to, due to synthetic oil, but it still must be done.
- Know how to check tire pressure and fill tires properly.
- Know what the dashboard lights mean. — I once heard someone call the tire pressure alert the “Surprise Light.”

- Understand how to check and change fuses, replace windshield wipers, and know when to seek a professional mechanic.
Prepare them for emergencies. They should:
- Know how to jump start a car — If you’re sending your kids off to college with jumper cables, teach them how to use them! Consider also writing out step-by-step instructions and tucking it in with the cables.
- Know how to change a flat tire — Not everyone has the physical strength to change a tire, and not all locations are safe. Spring for a membership in AAA or similar roadside emergency service.
- Know what to do in case of an accident, or if someone breaks their window or steals the car:
DON’T GET SCAMMED AT COLLEGE
According to a study by the Better Business Bureau, 18-24 year-olds are more often victims of scams than senior citizens! Teaching college students to recognize and avoid scams is crucial. Encourage a skeptical mindset.
Common Scams Targeting College Students
Just as I wrote about scams that target seniors in Slam the Scam! Organize to Protect Against Scams, there are many that target college students, including:
- Scholarship and grant scams — Legitimate scholarships don’t ask for fees.
- Student loan scams — Be wary of companies that promise to forgive or lower student loans for a fee. Confirm loan information through the school’s financial aid office or consult government (.gov) websites like Federal Student Aid.
- Housing scams — When seeking off-campus housing, avoid listings requiring upfront payments before touring properties. Use reputable rental sites; don’t send money via wire transfer.
- Job scams — Know that legitimate employers don’t ask for bank information until you’ve been officially hired. Be wary of job offers promising high pay for minimal work.
Watch for Red Flags
- Urgency and high pressure tactics — The world is full of deadlines, but scammers use fear of missing out to create a sense of urgency. Don’t become a victim by being pressured to act quickly without time to analyze what’s happening.
- Unsolicited Offers — Be dubious about any unsolicited contact from outside of the school’s usual resources, whether by email, phone, or (especially) text, whether seeking personal information or offering services, funds, or assistance.
- Unusual Payment Methods — Students need to understand that payment by check or credit card is normal, but requests for payment by gift card, wire transfers, or cryptocurrency are hallmarks of scams. Legitimate transactions use secure, traceable payment methods.
- If a financial loan, grant, paid internship, or side hustle seems “too good to be true,” especially if the college’s financial aid office or academic departments doesn’t know anything about it, it’s likely a scam.
Always do independent research and verification. Check websites, Google to make sure phone numbers and addresses aren’t fake, and seek unbiased reviews. Consult trusted sources, including professors and advisors, college financial aid and work/study divisions, and yes, parents.
Online Safety
GenZ will be dubious that parents can advise them on online safety, but talk about:
- Privacy Settings — Adjust social media privacy to limit personal information visible to the public.
- Phishing Scams — Be wary about emails, texts, or social media direct messages that appear to be from trusted individuals or institutions but ask for personal information or money, or contain suspicious links. Pick up the phone and verify by calling people or institutions directly.
- Secure Websites — Look for “https://” in the URL and the padlock icon in the URL bar before entering personal or financial information!
Report Scams
- Report scams to campus security, local police, and organizations like the Federal Trade Commission (FTC) fraud division, the Consumer Financial Protection Bureau, and the U.S. Department of EducationOffice of Inspector General (OIG).
- Document — Keep records of all suspicious communications and transactions to support resolving issues.
RANDOM LIFE SKILLS
The Adulting Manual by Milly Smith
52 Ways to Say NO to a Request So You Can Say YES to Your Priorities

Do you ever find yourself avoiding contact with other people out of sheer self-preservation and fear that they’ll ask you to add one more unfulfilling task or obligation?
Recently, I read Ali Abdaal’s Feel Good Productivity: How To Do More of What Matters To You. The book serves as a sort of primer on the various macro and micro productivity concepts and strategies that we discuss at the Paper Doll blog. The book accents engaging in tasks that will increase your energy rather than drain it.

Abdaal’s idea of an “energy investment portfolio” particularly caught my attention. At its most basic, the energy investment portfolio is a deeply prioritized and categorized plan of attack, such as we reviewed when talking about the Eisenhower Matrix in posts like Use the Rule of 3 to Improve Your Productivity and Frogs, Tomatoes, and Bees: Time Techniques to Get Things Done.
Part of this approach is based in clarifying which of the things on your list are your someday “dream” investments (your big, ambitious projects for which you likely have little time right now) and your “active investments” (projects and tasks which you are or should be giving your greatest attention right now).
The key to Abdaal’s energy investment portfolio, an homage to a financial investment portfolio, is limiting the number of projects on your list of “active investments.” There’s only so much you can do right now, and those things better energize you if you don’t want to hide from them.
To explore this concept more before dipping into the book, check out Abdaal’s The Energy Investment Portfolio article and the video below:
This popped to the forefront of my mind as I started reading Cal Newport’s newest book, Slow Productivity: The Lost Art of Accomplishment Without Burnout. (Slow productivity, like the slow food, slow media, and slow travel movements, is about improving life by cutting back on speed and excess, and instead focusing on intentionality and quality.)
Newton caught my eye with an extended discussion of my beloved Jane Austen. Most biographies always paint her as successful because she would sneak in writing efforts in the precious few quiet moments she had to herself. Newport notes that her nephew James Austen’s descriptions of Austen’s writing style seem “to endorse a model of production in which better results require you to squeeze ever more work into your schedule” and calls this a myth.
Indeed, modern biographers have found the reverse, that Austen “was not an exemplar of grind-it-out busyness, but instead a powerful case study of something quite different: a slower approach to productivity.”
As true Austen aficionados know, once Austen (as well as her sister and elderly mother) moved from Southhampton to quiet Chawton cottage, she was able to escape most societal obligations and focus on writing. Quoting from Newton:
This lesson, that doing less can enable better results, defies our contemporary bias toward activity, based on the belief that doing more keeps our options open and generates more opportunities for reward. But recall that busy Jane Austen was neither happy nor producing memorable work, while unburdened Jane Austen, writing contentedly at Chawton cottage, transformed English literature.
Dubious? Look at the entries on this Jane Austen timeline, starting from 1806 onward! And let’s face it, without Austen, there would be no inspired homages, like Bridgerton, and for any of you who just spent the weekend transfixed by the first half of season three, that’s a fate not worth contemplating.
I’m sure I’ll have more to share about this book as I get further on, but I was captivated by the chapter on Newport’s first principle of slow productivity, based on this finding. Principle #1 is simply Do Fewer Things.
Strive to reduce your obligations to the point where you can easily imagine accomplishing them with time to spare. Leverage this reduced load to more fully embrace and advance the small number of projects that matter most.

YOU ARE ALLOWED TO SAY NO
From Abdaal and Newton to past Paper Doll posts, we know we have to focus our attention on fewer but more rewarding things.
We must learn to emphatically say NO.
Yes, you have to pay your taxes (or be prepared to suffer the consequences). You have to obey traffic laws. (Ditto). You have to feed your children (or at least arrange for them to be nourished).
But you do not have to be in charge of cleaning out your company’s break room fridge.
You do not have to buy your spouse’s birthday gift for your mother-in-law. (That’s your spouse’s job.)
You do not have to join a book club or serve on your homeowner association’s planning committee or go to dinner with someone you really don’t want to date!
There are various situations when we should be saying no to taking on new obligations.
- You have more on your plate than you can handle comfortably (or safely for your mental or physical health).
- Your energy level is depleted (or you believe it would be depleted) by anything being added to your obligations.
- The new task doesn’t fit your skill set or interests.
- The task is unappealing because of the situation (the location, other people involved, the monetary cost)
- You just don’t wanna.
In a perfect world, “I don’t wanna” would be a good enough excuse for saying no to things outside of work obligations or happily-agreed-upon life obligations. But few of us can get away with it, Phoebe Buffay excepted.
THE POWER OF SAYING NO
Organizing is as much about saying no as saying yes. Thus, I help clients determine what tangible possessions belong in their spaces and their lives, and which don’t. Some acquisitions were wisely planned purchases; others were picked up on impulse. Some are gifts given out of love, while others were given out of a sense of obligation. Still other things were abandoned on our metaphorical doorsteps (or, in the case of grown children who have flown the nest, things were abandoned in our basements, attics, closets, cupboards and corners).
Just as clients must discern the difference tangible items that make their lives more appealing, robust, and fulfilled vs. those that crowd them out of their spaces, they must also evaluate how acquired activities can clutter their hours and days and diminish enjoyment of other experiences.
Some activities, we choose with enthusiasm; others have been pressed upon us. Perhaps your early May serf imagines that the late September version of you will be delighted to give a speech or take on another committee role. Frustratingly, we always imagine that Future Us will be less busy.
And we have all occasionally been guilted or cajoled into obligatory participation. Some tasks or roles have acceptable tradeoffs. I know that Paper Mommy didn’t enjoy the blessings of being a “room mother” year-after-year, going on field trips to the nature preserve or the science museum and having to help corral other people’s unruly offspring.
But (luckily) she enjoyed hanging out with tiny Paper Doll, and the experience gave her opportunities to tell hysterical anecdotes to her friends. You may not necessarily want to serve on the awards committee, coach your child’s soccer team, or help interview new applicants at work, but the benefits sometimes outweigh the costs. The key, however, is to protect yourself from requests for your time and labor that drain your energy and cause resentment by taking time away from your larger priorities.
If you don’t have the power to say no, freely, then you don’t really have the power to say yes.
Whether stuff or tasks, things should enter your life with your consent. But if you’re unused to declining, it will require effort to exercise new mental muscles. The rest of this post offers strategies to help you avoid being saddled with the clutter of new obligations and eliminate tasks that no longer fit your life, or at least the life you want to lead.
GET RID OF THE GUILT
There are many reasons why people fear saying no, but they almost always come down to fearing others’ reactions.
Sometimes, this has to do with social roles and the belief that our life’s role is to do for others. But remember my Flight Attendant Rule: You must put the oxygen mask over your own nose and mouth before attending to those traveling with you. Overloading yourself makes it impossible to be there for others, whether at your job, in your family, or among your friends or in your community. (And think back to what Abdaal said about investing your energy.)
Guilt also comes from the fear that saying “No” will make you sound mean or unduly negative. The examples below will help you craft responses that are firm in guarding your boundaries but upbeat and positive in attitude so as to cushion your response in a way that feels more like kindness than rejection.
And in each case, the response means “No” without ever verbalizing the word.
FIRST, TAKE A PAUSE
Being polite is a given; being kind is a virtue. Imagine you’re having a rough day. You’re rushing to get to a client meeting but your tiny human is just not interested in putting on her shoes so you can get everyone into the car. Traffic is bad, and just as you get everyone unloaded, a PTA parent corners you with an “assignment.”
It would be instinctual to lash out and say, “Can’t you see I’m drowning? Can’t you see my nice suit for a presentation has dried cream of wheat on it because the tiny humans decided to have a food fight? What in the blankety-blank-blank makes you think I give a good bleep-bleep about organizing school spirit day?! I have no spirit, why should I care if everyone shows up wearing the same colors and why should I be the one to tell them to do it? Is your life so ridiculously so small and pitiful that school colors matter at all?!”
Instinctual, but halfway through that tirade, you’d notice parents making their own tiny humans back away from you, and furtively glancing at one another, and possibly at the school security guard. Your youngest is two, but you can now imagine parents giving you (and your kids) wide berth until all your offspring have graduated. (The one upside is that nobody will ever ask you to volunteer again!)
Instinct can make you blow up; taking a moment to pause and having a plan in place to say no without feeling like you’ve become a wild banshee may preserve your reputation (allow your kids to be able to invite friends over…someday).
NEXT, SHOW GRATITUDE
Start by thanking the person making the request.
Thank them? I can hear you screaming from here.
Yes, get in the habit of thanking people for asking for your help, whether you’re being asked to do something prestigious like speak at a conference or something that’s basically scut work. There are so many people, particularly those who are elderly or in the disability community, whose potential value is ignored by society, so take a moment to appreciate being considered at all.
Don’t thank them just because it’s polite; thank them because it gives you a moment to feel valued and appreciated, and because it forces you to pause and gather your resolve.
Begin with something like:
- I appreciate you thinking of me for this.
- Thank you for making me feel valued in our community (or workplace)
Whatever you say after, you’ve softened the blow:
- Thank you for considering me for this role, but I have to decline [for reasons].
- I’m honored that you thought of me for this, but I have to pass [this time].
PICK AN APPROACH
Not every request requires the same style of response.
Assertive Stance
When dealing with an equal, whether professionally or socially, address the person in a straightforward manner, making clear that the rejection is not about them (or their pet project) but about you.
This way, you avoid them giving all sorts of reasons why they’ll be able to wave their magic wants and eliminate the aspect of the project you see is problematic. But focus on yourself, and there’s little most people can say.
(Obviously, if you encounter someone who thinks you should give up caring for your ill grandmother so you can do bus duty at the child’s school, you have my permission to fake-call your grandmother in front of this person to make them uncomfortable. Really go for it. “I know you need me to change your catheter/clear your feeding tube/relieve you of your unremitting loneliness since Grandpa died, but Betty here says she doesn’t feel you’re as important as bus duty.”)
State your situation without getting into the weeds. Focus firmly on setting and maintaining your boundaries, and use “I” statements to keep the rejection focused on what you can control.
- Unfortunately, I have to decline this opportunity. My plate is already full.
- I’m sorry, but I can’t take on any more projects at the moment.
- I need to focus on my existing priorities right now.
If you’re comfortable expressing your personal needs, expand your explanation to reference that you are focusing on your pre-existing obligations, self-care, and personal well-being. (You can similarly reference your family’s needs. Use that Grandma guilt!)

Photo by RepentAndSeekChristJesus on Unsplash
- I’ve promised my children/spouse that I won’t take on any more activities that keep me away from the family. I’m sure you understand.
- I need to decline this to maintain my work-life balance.
- I’m prioritizing my health and well-being right now, so I can’t commit to anything extra.
- I’ve learned to recognize my limits, and I can’t stretch myself any thinner.
- I’m trying to prioritize my well-being, and taking on more isn’t conducive to that.
- I’ve realized I need to make more time for myself, so I have to decline.
If someone tries to bulldoze through your boundaries, politely but firmly reiterate your stance. Don’t let their lack of civility hamper your skills at standing up for yourself. Be prepared to say something that shuts down the conversation.
- Again, I’ll have to decline. It’s just not feasible for me right now.
- As I said, I appreciate the offer, but I have to say no.
- That won’t be possible.
Gentle Stance
Sometimes, you don’t feel that your professional or social relationship with the requesting individual is equal. For whatever, you may feel that you have to be more diplomatic or offer explanations that the other person will feel is more valid. There are a few ways to approach this.
The best way to approach this is to express enthusiasm for the offer and/or the project or regret that you can’t participate, or a combination, before identifying intractable obstacles. However, be cautious in how effusive you are about your enthusiasm and/or regret so as not to overplay your hand.
- This sounds fascinating. I wish I could say yes, but I have to decline because [reasons]
- I’m sorry, but I won’t be able to participate because [commitments/reasons]
- I’d love to help, but I’m already committed [to several specific prior obligations]
There are two variations to the gentle stance: delaying and being helpful.
Delaying Approach
Instead of an outright no, it may be useful to suggest the possibility of a postponement of your involvement. However, I caution you to only use this method if it’s realistic. It’s not fair to get someone’s hopes up that they will be able to count on you in the future, so only use this method if you believe it’s likely you will be able to help at some later point (or you believe there’s no likelihood you’ll be put in this situation again). It might sound like:
- Ouch, there’s so much on my plate right now, so I’m not able take this on at the moment. Can we revisit this in [specific timeframe, like next semester or 3rd Quarter]?
- I can’t commit right now, but let’s touch base after the holidays and see if my availability has changed.
- I’ve decided to focus more on my career right now. Maybe next season.
Maybe your rejection isn’t because of the project or the time it will take up, but a specific aspect (you don’t want to work with on a committee MaryJane or you’re not comfortable attending the meetings because you’d have to drive home in the dark). Delaying allows you to revisit the request in the future and inquire about changes in circumstantial.
Helpful Approach
Sometimes, your “no” reflects your specific circumstances, but you do value the project, organization, or effort. If so, expand upon the ways of declining above, but add helpful suggestions or offers, like:
- That won’t be possible, but I’m able to send you some bullet points on how I accomplished goals during the eleven (freakin’) years I served as committee chair!
- I’m not able to take on this role, but I’d be happy to donate [X dollars, or my backyard, or my unused bongo set].
- I’m really not qualified, but let me tell you who would be perfect for this.
- So, yeah, based on everything I just said, I can’t do this, but TJ just rolled off the nominating committee and might be looking for some new role.
- I’m not the right person for this, but this is right up Diane’s alley. She’s got an accounting background and is already at the school on Tuesday nights while her daughter is at drama club.
Obviously, don’t volunteer for a lesser role if you have no interest, and don’t suggest other people for something you know they’d be miserable doing (unless you really, really don’t like them).
Sometimes, the helpful approach isn’t for the other person, but for you. There will be times, usually in the workplace, where you will be asked to do something where, though the task is couched as a request, it’s really an order. You won’t be able to say no (and indeed, we would need another whole post, or possibly a book, to cover handling this).
If you’re asked to tackle something where you lack the skill set, the desire, and the time to handle this new project and everything else on your plate, don’t panic. Thank the person for their confidence in you (again, always start from a position of gratitude unless you’re actually ready to quit the job), reiterate all of your (work) obligations and ask for guidance in prioritizing.
Two more options you might want to use, in combination with other responses, are flattery and humor.
Flattery
Sometimes, you can inveigle the other person into deciding they deserve better than what you are (un)willing to give:
- Thank you for thinking of me, but I have too many obligations right now. I wouldn’t want to risk not giving this important project the attention it deserves.
- Thanks, but I would rather decline now than risk doing a mediocre or rushed job. Your [project/committee/idea] deserves someone’s best effort.
Humor
In J.D. McClatchy’s Sweet Theft: A Poet’s Commonplace Book, writer and translator Estelle Gilson shares a translation of a rejection issued by a Chinese economic journal to someone who had submitted a paper.
“We have read your manuscript with boundless delight. If we were to publish your paper, it would be impossible for us to publish any work of lower standard. And as it is unthinkable that in the next thousand years we shall see its equal, we are, to our regret, compelled to return your divine composition and to beg you a thousand times to overlook our short sight and timidity.”

The first time I read it, I laughed at the audacity of the hyperbole (even as I accounted for the cultural expectations likely inherent in the message). However, upon rereading, I recognized that while the Chinese recipient may (or may not) have found the rejection funny enough to be uplifting, humor may help you powerfully judge the “no” to a softer landing.
Lightening the mood makes it easier to state the refusal. You’ll feel more like you’re performing a “bit” and it’s just a touch distracting for the person on the receiving end. You don’t have to actually be funny ha-ha, but goofiness, snark, or hyperbole can dissipate the tension (or give you time to think of an exit line).
- I tried cloning myself, but it did NOT go well. The FBI made me destroy my machine.
- If I agree to this, my cat might stage a protest. Can’t risk a kitty rebellion.
- I’d love to help, but my superhero cape is at the dry cleaners.
Humor help you decline a request, but always employ a light touch to make sure it doesn’t come across as dismissive or rude.
Obviously, the appropriateness of humor will depend on the power structure of your relationship with the person whose request you’re declining and the context of the request. Saying no to your mother-in-law when she asks you to plan her 50th anniversary party is going to take a more deftness than telling your neighbor that you don’t want to join his Star Wars fan-fiction book club.
Remember, you are not asking for permission to say no. You are engaging in polite (and hopefully kind) communication in navigating the tricky negotiations of social and professional diplomacy.
Saying “no” to adding an unfulfilling obligation to your schedule lets you say “hell, yes!” to your priorities, your loved ones, your self-care, and your dreams.
Saying 'no' to adding an unfulfilling obligation to your schedule lets you say 'hell, yes!' to your priorities, your loved ones, your self-care, and your dreams. Share on X

















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