Paper Doll
Paper Doll Tells You A Story…Bit by Bit
Reducing Book Clutter (Part 1): Book Rentals for Grownups
Reducing Book Clutter (Part 2): Book Rentals for Kids
Reducing Book Clutter (Part 3): Trading Books Online
Reducing Book Clutter (Part 4): Borrowing & Returning — A Library Love Letter
Reducing Book Clutter (Part 5): Electronic Books
Reducing Book Clutter (Part 6): Audio Books
To satisfy my frugal nature, I tend to read library books, but have also taken a foray into the worlds of electronic books on the Kindle and audio books on CDs and MP3s. But there’s another clutter-free way to enjoy books when you want to save space, money and time.

Dripread is an app that turns any book into a drip…drip…drip… of knowledge. The steps are simple:
1) Create a free account. (You can choose to skip this step, but then you may only receive readings from books already in the Dripread library.) Subscriptions are free.
2) Select a book or upload a digitized version of one of your own. Uploaded ebooks must be in the EPub format, but as we’ve discussed previously, you can use the free ebook format translation software Calibre to get your non-EPub ebooks Dripread-ready.
Dripread’s library is filled with classic titles in the public domain, in genres ranging from adventures and mysteries to romances and science fiction. While Dripread’s collections lean heavily toward fiction, non-fiction books include a growing selection of science and history titles, as well as offerings on finance, self-improvement and language study.

That’s it — just sign up and pick a book. Dripread then emails you one page of your book each day, and you can absorb it in bite-sized chunks. Of course, if you enjoy what you’re reading and want more, just click the “next installment” link in each email. The system knows where you left off and immediately sends the next reading. But if one page is all you need or want, you’re assured of making tiny bits of progress each day.
One page per day? Are you aghast at how anyone could survive on only one page a day? Or are you wondering if you could realistically squeeze a whole page of reading into your already-busy schedule?
No matter how much one might love reading, modern life makes it hard to snuggle under a blanket and read for hours on end. Dripread’s service is designed for those who are truly at a loss for personal reading time, like busy parents of toddlers, or those who just can’t quite get back to a book in between other projects, finding themselves revisiting a title months after starting it, unable to recall the relationships between characters.
Although a voracious reader, Paper Doll never did make it through Anna Karenina. I tried, summer after summer, with no excuse, but just couldn’t fall into the book. Perhaps taking that tome one page at a time might be an awfully long slog, but sometimes it’s easier to spend a moment reading an email than weeks trying to drag yourself back to a heavy classic with heavy Russian names. Count Alexei Kirillovich Vronsky and Princess Darya Alexandrovna Oblonskaya might be easier to embrace one page at a time.
If the idea of a just one percolated drip of a story at a time sounds familiar, you might recall that we’ve discussed this process before.
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DailyLit is another free service which breaks down books into smaller installments (though not quite as tiny as one-page chunks) and emails them to you to read at your convenience. DailyLit readings can be viewed wherever you read your email: on your computer, smart phone or PDA, and if you prefer, readings can be sent via RSS instead of email.
DailyLit snippets are designed to take about five minutes to read, though you can change your settings to receive one, two or four installments at a time. Pick from a list of banned books or explore a field of study that’s new to you, like the Wikipedia Tour of Greek Mythology.
You get to choose how many installments you wish to read each day — for example, schedule the emails to pop in at 10a, 2p and 4:30p, to break up the monotony of a heavy workday without taking a jaunt to the break room or coffee cart. Fewer calories, greater enlightenment!

You can also have more installments sent right away, whenever you like, if you encounter a part of the story that’s really getting good. Click “send me the next installment immediately” at times when you can read more: in line at the DMV, waiting for a delayed train, or needing to look like you’re checking important messages when a VIP has left you in a lobby, cooling your heels.
Although registering for an account isn’t required if you merely want to read books, doing so allows you to participate in discussion forums — which helps you to experience the equivalent of a book club without ever having to clean your house or make book-themed appetizers. Having an account also lets you rank and review books and manage any book lists you’d like to create. Once you’ve created an account, you can sign in via Facebook, Twitter, Google, Open ID or whatever new identification authorization system gets invented in the coming weeks.
DailyLit has a larger assortment of titles that Dripread, including titles in the public domain, as well as those covered by Creative Commons and others under copyright, sponsored by advertisers. Browse books by title, author, category or release date to find whatever you hanker to read. I was surprised and delighted to find that DailyLit included twenty installments from Lisa Kogan’s hysterical Someone Will Be With You Shortly: Notes From a Perfectly Imperfect Life, a series of essays I’d just finished in paperback.
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Dear Reader is a slightly different kind of installment reading plan. Suzanne Beecher, a novelist, sends daily excerpts of new fiction to subscribers to her service. You can sign up for one or more of her “book clubs” by linking through your own public library system or directly, if your library does not participate. Book clubs, or general categories of interest, include fiction, non-fiction, teen, business, romance, “good news”, science fiction, mysteries, thrillers, classics, and audio books.
The idea isn’t for readers to read entire books over email, but to develop a taste as to whether a book might appeal to them. You indicate the genre(s) you prefer, and Suzanne selects and emails a daily five-minute snippet to whet your literary appetite.
Dear Reader’s mini-forums encourage a shared spirit of affection for reading, and charmingly, the site includes a recipe exchange (because, as we all know, it’s so tempting to nosh while we read).

Tiny bits of books. It’s a little ironic that these novel (no pun intended) services are actually not all that novel. In the 1800s, full-length novels were too expensive for most Victorian-era readers to purchase, so books were often serialized in newspapers, so that followers of the stories got chapters in smaller (more affordable) installments. Indeed, when Charles Dickens’ The Old Curiosity Shop was published, fans of the book in New York City, who had not yet received the latest installments, reportedly rushed to the piers to ask sailors arriving from England, “Is Little Nell alive?”
There’s something to be said for a slow sampling of a good book, for a delightful savoring of a story, bit by bit. For those of us who tend to gobble our literary preferences, the drip…drip…drip…of a story over time might uplift the spirit, and for those who can never find time to stick with a book, slow samplings might just ensure that a book is read from “cover to cover”, even when the only cover in sight is a laptop bag.
Would tiny email or RSS installments of books help you read a little bit more? Readers, what say you?
Paper Doll Dishes Out the Super Goodies!

We begin with our old friends at Smead, who are making available free samples of their SuperTab Folders to those who click on a special link. Smead attempted to make it really simple for bloggers and social networkers to spread the word about this freebie, but longtime Paper Doll readers know that I’m an all or nothing kind of doll — someone else’s short blurb just wasn’t going to do it. So, first, I want you to know all about why the SuperTab Folder is nifty.

Smead’s SuperTab file folders have a 90% larger labeling area vs. standard manila folders, yielding multiple advantages.

You can:
1) Use Larger Text — This makes it easier to see labels from across the room, assists those with all variety of vision issues from aging eyes to macular degeneration, and ensures that offices with files bearing many similar-appearing labels (Johnson/Jonson/Johnsen) can be discerned with relative ease.
2) Use Multiple Lines of Description — Although brevity is the soul of wit, and although we professional organizers usually advise keeping file folder labels as simple as is serviceable, sometimes a label just has to say more.
Typical labeling style calls for going from the generic to the more specific — “Honda Fit: Blue” (as opposed to “Blue Honda Fit” in case you own multiple Hondas, or even multiple Honda Fits). However, filing systems should be customized to the needs of their users.
Indeed, professional organizer Judith Kolberg, founder of the National Study Group on Chronic Disorganization — now known as the Institute for Challenging Disorganization — discusses an alternative form of labeling, particularly for action files, in her landmark book Conquering Chronic Disorganization. Kolberg notes that for some people, folder labels work better when they are high concept and based on the “Muttering” method, reflecting the emotions brought up by different types of papers.
For example, instead of shorter traditional labels, a longer-length label might include, as Kolberg notes, “Things Clients Bug Me For,” “Stuff I Can Never Find When I Need It,” “Papers for the Tax Man” and “Stuff To Keep Me Out of Jail”. While these are labels that develop organically when working with chronically disorganized clients, one can imagine there are times in all of our lives when we need a few more words on our file labels, and that brevity, while the soul of wit, may need to yield to completion, the heart of comprehension.
3) Use Icons — In addition to labels, colored dots, stickers and other icons can be used to help categorize the content of a folder, and the larger the tab, such as with SuperTab folders, the more expansive the available space for adding definition and clarity.
Stickers can help you teach pre-literate children where to “file” the items they bring home. In an office setting, colored dots (such as are used for price tagging at yard sales) can identify information in-house without tipping off a problem client that a red dot means “whiner”.
Simply put, the bigger the tab, the more one can communicate.
The larger space makes it easier to create clear, vibrant labels with the use of a Sharpie or your favorite label maker. However, if you want to want to computerize professional-looking labels without having to invest in costly software, Smead has created two different free, downloadable, color-coded SuperTab templates. The Alpha Template style and the Blank Template format both work interactively with Word and are pre-set for multiple table use to ensure that labels will print properly on label stock paper.
In addition to the extra height of the SuperTab Folders, the tabs are also cut to extra-wide 1/3 cut (or 1/2 cut oversized) tabs. Depending on how heavy-duty a folder you need, SuperTab file folders are available in 9 1/2 pt. (standard), 11 pt. (reinforced) or 14 pt. (heavyweight) manila stock or 11 pt. (pastel) colored stock . The bottoms of the folders are scored for up to 3/4″ expansion, and all folders are made of 10% recycled content with 10% post-consumer material.
As a gift to you, Paper Doll readers, Smead is offering a free SuperTab Folder for organizing your paperwork. To get it, just go to www.smead.com/SuperTabSample and provide your contact information. Please hurry, though, because the Smead reps assure me that the samples won’t last long.
Oh, and two important legal-lingo notes. First, Smead wanted you to know that information submitted in the free sample form is confidential and won’t ever be shared with a third party. Also, this offer is available to US residents only. (Sorry to all you excellent and dedicated readers in Canada and elsewhere.)
Now, how about a sticky situation of the positive kind?

If you’ve already seen the commercials (with tot or puppy), you know what this product is about — and have spent time laughing at it over and over. If not, read on.
Post-it Brand has come out with Super Sticky Full Adhesive Notes. You know how typical Post-it pads have the adhesive only at the top centimeter or so of the reverse of each sheet? Those are satisfactory for labeling piles of papers that are likely to be kept flat or out of the way of heavy winds (or a parade of coworkers fluttering past your desk on the way to the birthday cake in the lunch room), but sometimes you need just a little more stick-to-it-ive-ness, and that’s where the Super Sticky Full Adhesive Notes come into the picture.

These Super Sticky Full Adhesive Notes were designed to provide versatility in use — they can stick reliably in a greater variety places. While traditional Post-it pads are great on the desktop, their portability can sometimes be problematic.
With a Post-it whose almost whole rear-view is fully adhesive, you can stick a pad (or sub-set of one) on the inside of a three-ring binder or the top of your laptop computer without fear of it falling off. The people of Post-it state that these new notes stick securely, but remove cleanly…which is pretty much all we’ve ever wanted, right?

Super Sticky Full Adhesive Notes come in 3″ x 3″ squares, with four pads to a block, in either the traditional electric yellow we all know or in assorted bright colors of yellow, green, blue and pink. Almost the entire reverse side of each note is adhesive — merely the lower half-inch or so is non-stick to provide an easily “grab-able” edge to allow the user to pull off one note at a time.
If you’re like me and really prefer to try new things only when you get a freebie or a coupon, you’ll like this. Just click to get a coupon for $1 off a purchase of Super Sticky Full Adhesive Notes worth $4 or more, or click here for multiple Post-it coupons.

Finally, research shows that we get greater satisfaction from experiences than from tangible objects. So, although this won’t organize your papers, per se, it’ll keep you out of the stores (so no receipts or clutter to amass) while giving you access to great works of art, science and history, many of which…are on paper! (Imagine that!)
This Saturday, September 24, 2011 is Free Museum Day, sponsored by Smithsonian Magazine. You can download and print your two free tickets, and then peruse the list of more than one thousand participating museums. Search by keyword or location to check out museums near you.
Find a buddy, take your kid, or just have an adventure. Then come back and report in the comments section on where you went and what you saw. Whether you get SuperTab Folders, Super Sticky Full Adhesive Notes or just have a Super Saturday, Paper Doll wishes you a superlative week!
Paper Doll Organizing Carnival: The Inaugural Edition
As I mentioned last time, this post launches a periodic series, the Paper Doll Organizing Carnival, to share a variety of serious and silly, fascinating and quirky blog posts, news stories and other items I hope will be of interest to you.
There’s no dress code for the carnival (no beads, no silly hats), but I should note that one reader was kind enough to send in this Neatorama link for the Paper Pattern Stilettos by Jennifer Collier to help set a stylish tone for this new series.
(Be assured, you’re more than welcome to peruse Paper Doll posts in bunny slippers, if that adds to your delight.)
BRILLIANCE IN ORGANIZING — The Experts
Janine Adams of Peace of Mind Organizing had posted BINGO in late July, and she and I had talked about how the idea of a BINGO board could be used for various organizing purposes, from small business marketing to children’s chores. (My tiny suggestion was that the concept would work for developing healthy meal planning ideas that could satisfy all the adults and kids in the family by letting them submit mix-and-match entre and side dish suggestions.)

@ 2011 Janine Adams, Peace of Mind Organizing
Janine mentioned that she borrowed the basic idea from Jacquelyn Kittredge’s ebakery for use with accomplishing social media tasks, but applied the framework to To Do tasks, in general. Pretty darn brilliant. The fact that, as we’ve stated before, Paper Doll is not exactly handy, made Janine’s initial post all the more admirable in my eyes. Cutting, glueing? Already above my skill level level.
But then Janine took it a step beyond, consulting with others and coming up with a magnetic version, a foam-board version and even a file-folder version of the BINGO motif. Be sure to check out Janine’s post about how she approached Spreading the Gospel of BINGO via TV, and how she expanded her BINGO paradigm…and made it even prettier.
What about you? How might you organize and motivate yourself using the BINGO method?

As much as I love paper, I find paper alternatives to be ceaselessly fascinating. Almost a year ago, I wrote a post called Morning, Noon and Night: A Day of Fun Alternatives to Paper. From glassware to paint to To Do-themed tattoos, I was tickled by all of the non-paper options at our disposal. I figured this was a meaty enough topic that I might revisit it on a periodic or annual basis. I’d already collected a few items, such as the Write-On Mug, above.
Have you ever read a blog post and thought, “Geez, I wish I’d written that?” That’s a familiar thought to me, whenever I read my colleague Jeri Dansky’s blog. So imagine my glee at reading Jeri’s recent post, Desk Decor: Erasable Notepads and Message Boards. Jeri always manages to find fascinating North American and global resources for the organizing-themed products she showcases, and I have to say, I’m pretty partial to the various write-on dishware from YoYo Ceramics, as well as this nifty notepad:

Then again, Jeri’s posts also prompt me to fall in love with items that have nothing to do with paper, but put such a cute spin on organizing that I fall hopelessly in their sway, like this Takae Mizutani Egg & (Toast) Soldiers organizing set:

POST-IT PHILOSOPHY
Of course, not every organizing tool is about organizing stuff, tasks or information. Sometimes, it’s important to organize thoughts. I was intrigued by Mark McGuiness’ If It Doesn’t Fit On A Post-It, It Won’t Fit In Your Day at the99percent. His idea? Simply that:
“If I can’t fit the day’s tasks on the Post-It, I’m not likely to fit them into the day.”
Lengthy or abundant To Do lists can easily overwhelm the user, and though there are many ways to deal with tasks (in a BINGO card, via a digital option like Workflowy, or with various other task or reminder apps), sometimes a 3″ x 3″ sticky note is all you need. (Long-time readers will recall that although I eschew random sticky notes, I have, on record, come out firmly in favor of the Revenge of the Floozies.)

I was particularly intrigued by McGuinness’ approach, with one “top” Post-it for prioritized tasks, and a second sticky note for the secondary task detritus of life, because, as he notes, it’s in line with Mark Forster’s Do It Tomorrow technique. Why? Because I originally learned about time and task management expert Mark Forster last year, from none other than Janine Adams!
IN THE NEWS: ART EMERGENCIES
Andrew Robison has been the Curator of Works on Paper at The National Gallery of Art in Washington, DC for more than thirty years. Robison has been maintaining a rotating collection of watercolors, prints and drawings in a protected storage location. Thus, even though the post Curator Andrew Robison Decides What Goes Into National Gallery’s Emergency Box appeared in The Washington Post last month, it’s an apt and interesting fit for September’s National Emergency Preparedness Month.
As The National Gallery of Art determines which precious paper works go in its “WWIII boxes” (i.e., preserving a percentage of our nation’s masterpieces in case of a World War III-level catastrophe of natural or man-made origins), it’s a good prompt to think about which of your possessions you need to protect in case of emergency. (And don’t forget to make sure you know what kind of insurance coverage you have, and if it’s enough to protect the value of all of your own masterpieces.)
While you’re trying to decide which pieces of your home-based collections are precious, you might want to take a peek at Do You Suffer from Decision Fatigue?, a fascinating New York Times piece on the science of decision-making. I encourage readers who are losing the fight against paring down their possessions (or avoiding snacks at the checkout counter) to read this article and gain a little strength and willpower.
LIBRARY LOVE
Paper Doll is a book lover, which is why this blog sometimes promotes a variety of approaches, from how to downsize and curate one’s library to how to acquire the information contained in books without actually keeping the books, themselves. In that spirit, a variety of book-related blog posts recently intrigued me.
For example, it seems that public bookshelves, like small libraries, have been “sprouting up all throughout Germany”, according to Bookshelf‘s piece on the Rise of Public Bookshelves in Germany.
As DW World also reports, these public bookshelves are giving new hope to old reading treasures in a world of Kindles and Nooks. The concept is less like what we usually think of in terms of quiet, muted public libraries and more akin to those “take a penny, leave a penny” bowls by cash registers in restaurants. Realize you need a good book as you approach a cafe or (as above) bus stop? Take a book. Once finished, instead of letting it collect dust in your living room, return it and take another.
The movement is known by the unfortunate-sounding Bcherschrank (German for bookshelf), and volunteers maintain the collections. The mini-libraries began in indoor locations, like Cologne’s Ikea, but are often now installed in (sponsored) weatherproof outdoor enclosures. Remarkably, vandalism is not an issue.

The Germans haven’t cornered the market on library talk. I first heard about the Little Free Library from Superpunch.

The Little Free Library has an inspiring three-part mission statement:
- To promote literacy and the love of reading by building free book exchanges worldwide.
- To build a sense of community as we share skills, creativity and wisdom across generations.
- To build more than 2,510 libraries around the world–more than Andrew Carnegie!
Each Little Free Library that pops up on the horizon in Wisconsin or Indiana or Minnesota is a “house of stories” just large enough to hold perhaps twenty or thirty books, which might be non-fiction, poetry, novels or even how-to resources.
You can order your own Little Free Library, available in a variety of styles, including the Amish Barn Wood Cabin, above, an Amish Barn Wood Shed, the Classic (with clean, simple lines) or a variety of one-of-a-kind, original art or build-your-own options. Or, you can adopt a library, paying it forward, and help support the movement.

And if one couldn’t get to a library — even a teeny tiny one — a new kind of bookmobile might be in order. As reported by Springwise, Brazil’s Institute of Green Mobility has invested in Bicicloteca, a library made mobile by an adult-sized tricycle, to deliver books to the homeless and other disadvantaged members of society.
MAKING A SHOPPING LIST, CHECKING IT TWICE
Before we sign off on this first-ever Paper Doll Organizing Carnival, I had to note this nifty wood and rubber checklist stamp from Japan’s Pencils.jp, which I

originally found through Book of Joe, a blog which purports to be written by the “World’s most popular blogging anesthesiologist” — a claim one would be hard-pressed to deny.
Until next time, Paper Doll hopes you’ve had a lovely time at the carnival!
Paper Doll Rejects the Fair but Embraces the Carnival
As I write this post over Labor Day weekend, I’m reminded of summers gone by, and of the kinds of things people do during the summer (when they’re not joyously organizing their homes and offices), including going to fairs and carnivals. I’ll admit, while I think of myself as a fair person, I’m not exactly a FAIR person, if you know what I mean. Fairs just don’t get me excited. Indeed, PaperMommy used to note that, “There’s a reason they don’t call it the Erie County Wonderful. It’s fair. Eh.”

To me, a fair calls to mind contests for the largest pumpkin or most robust 4H displays or shiniest tractors painted in that inimitable John Deere green. There’s nothing wrong with that, but it’s not me. Carnivals, however? That’s a different thing altogether. There’s something intriguing about gathering together wackiness and adventure and a variety of unusual displays. While one might become overwhelmed by the the sweet stickiness of cotton candy, the internet has given us our own opportunity for humidity-free carnival delights. Paper Doll particularly loves a blog carnival.
A blog carnival pulls together links to blog posts on a (narrowly or broadly) themed topic. Sometimes, within a particular blogging community, there will be rotating hosts of blog carnivals. For example, did you know there’s a monthly Carnival of Pen, Pencil and Paper hosted by bevy of fans of mighty pens, pushed pencils and the paper upon which one uses them?

On the first Tuesday of every month since August 2009, an enthusiast or pundit on pens, pencils or paper has curated the best posts on those topics from the prior month. For example, last month’s Pen, Pencil and Paper Carnival was hosted at Peaceable Writer and included posts from a pen aficionado at Does This Pen Make me Look Fat? and a review of Pac-Man themed Moleskine notebooks at Journaling Arts. September’s carnival, which should go live by the time you read this, will be at A Penchant for Paper.
Not all carnivals are handled in a round-robin fashion. In other blog communities, there might be just one beacon of light curating posts about one particular topic. In the professional organizing community, that beacon would be Organized Assistant’s Janet Barclay, who hosts the monthly Professional Organizers Blog Carnival as part of her blog, Your Organizing Business.

Open to submissions from throughout the world of organizing, time management and productivity, the Professional Organizers Blog Carnival has recently covered topics ranging from organizing memorabilia to disorganization and stress to life balance.
Organizers who have appeared in the carnival at least ten times even get the sash and tiara of Star Blogger
status conferred upon them. (Disclaimer: To my own shock and delight, I’m a Star Blogger, too.) If you don’t have time to subscribe to and read all the organizing blogs out there, subscribing to Janet Barclay’s Professional Organizers Blog Carnival will keep you in the loop on all the best in organizing-related writing out there.
I’ve known Janet for the better part of a decade, from our early years in the burgeoning field of professional organizing. From her many years on the National Board of Directors of Professional Organizers of Canada through her current work as a virtual assistant, web designer and blogger specializing in supporting professional organizers, Janet is more than a cheerleader for the profession. She’s an educator, a leader, and one heck of a class act.
That said, and given my esteem for Janet, I have no desire to step on her organized toes. However, Paper Doll has decided to start a little organizing carnival, too. Nothing too formal, nothing scheduled in too regimented a fashion, but I’m looking forward to sharing the efforts of some of my colleagues, particularly those whose work is related, even tangentially, to organizing. I recently realized that retweeting links to my colleagues’ best posts wasn’t enough. Some of the material is too good not to be shared with the world, and whatever portion of the world I can cover by creating my own Paper Doll carnival fairgrounds should help.
And the carnival won’t just share what my colleagues have to say. There are great news stories, non-organizing blogs and media outlets that touch on issues, products and conversations that are important (or entertaining) and relate to organizing, paper, and the things that make us go “hmmmmm”. As we end the summer, we’re also starting a new school year, and Paper Doll is eager to branch out into an extra-credit independent study project.
For example, given that we’ve just entered National Emergency Preparedness Month, a Paper Doll Organizing Carnival might link to an article like Andy Ihnatko’s piece in The Chicago Sun-Times, “Post-Hurricane Irene Disaster Advice for Your Technology Preparedness”.
Also, although I’d never want to contribute to clutter in your lives, I might note some fun little products that can make organizing a little more aesthetically pleasing, such as the sparkly Swingline Color Bright staples, available in assorted colors

or in one-color packs of pink
and purple
(which, come to think of it, look kind of like carnival-themed colors).
But mainly, Paper Doll will be looking to share some of the neato-keen posts and notions you might have missed from my esteemed colleagues, such as this now-viral video, Undie Folder

from the fabulous Australian professional organizer Lissanne Oliver of Sorted!, a nifty blogger in her own right.
Next post, be ready to tune in for some colorful, wise, thought-provoking and otherwise organized posts in the very first Paper Doll Organizing Carnival.
Paper Doll Gives You The Business (Files) — Part 2: Reference Papers
Longtime readers of Paper Doll know that my Family Files system fits every piece of personal reference paperwork under a simple rubric of financial, legal, medical, household and personal categories. While, as I explained last week, business files are governed by a series of regulations and obligations specific to each profession and locale, the categories of business filing still remain quite similar:
- Financial
- Legal
- Marketing
- Operational
- Personal
FAMILY FILES vs. BUSINESS FILES
Financial and legal files, whether business or personal, tend to be decidedly straightforward. The financial category is governed by broad money types — income, expenses and taxes. Legal documentation, for business or personal reasons, tends to focus on proof of ownership (of tangible assets or intellectual property) and legal interactions between parties.
The third category of business files, marketing, actually echoes the medical category in personal files. Like medical issues, the contents of marketing files tend to govern health and growth, only of a business instead of an individual. Medical files include benchmarks of growth and development and incidences of intervention to reverse or forestall a medical problem; similarly, marketing files represent stages of creative endeavors or campaigns designed to reflect and advance the health of a business and the actions taken (or emergency marketing plans created) to handle crisis management.
The fourth category of business files, operational, reflects the parallel (Family File) category of household files. Household files govern all of the practical matters related to running a home and tend to include user’s guides and instructional manuals, as well as plans for remodeling, gardening or otherwise identifying and manipulating parts of the household to a more satisfactory effect. In business files, the operational section similarly oversees all the different parts of the “house” — i.e., the business — for keeping it running smoothly.
Finally, as with the personal section of the Family Files system, which reflects each member of the household’s personal history and interests, the personal section of business files ensures that the individual, whether a solopreneur or a cog in the corporate machine, can maintain paperwork specific to himself or herself.
BUILDING YOUR BUSINESS REFERENCE FILING SYSTEM
Are you surrounded by piles of invoices, vendor catalogs, contracts and general paperwork to the point that you are overwhelmed by your office? Hewing to a simple business filing system for your reference paperwork will help keep your blood pressure down and your profits up.
If you’ve already got a filing system in place, a little rejiggering should do the trick, but if your office seems as though a whirling dervish has just spun through, start from scratch with five piles, one for each of the five main categories. Then, go through each file or piece of loose paperwork, figure out which category in which it belongs, and move it there. If there’s a pre-existing file for a subcategory, tuck loose papers within. If you find papers that don’t fit a file, determine in which category it belongs and create a new folder. Easy-peasy!
Every profession is different, as is every professional. However, the following suggestions will help you get started brainstorming those business reference file sub- categories:
FINANCIAL
–Client payment records
–Invoices
–Expenses
–Employee/Contractor Payment Records
–Financial Documents
–Tax Filings
Tax notes: Create hanging folders or sections for different types of tax filings, as you may want to refer back to old documents to help you fill in new forms. Divide tax sections at the federal, state, city and county levels. Within each category, you may have specialized filings, such as for corporate tax, sales tax, FUTA (federal unemployment tax) and personalty tax. (No, not personality tax! One might wonder whether we’d be taxed for having too much, or too little, personality. Personalty tax, which exists only in some states, is a tax on the tangible property you own.)
Even if your office is 100% digital, I encourage you to periodically print out essential documents, like like balance sheets and financial statements. And, before you re-invent the wheel, check out free online business form templates, such as those offered by Office Depot and SCORE.
LEGAL
If your business is very new or very small, your legal section might be sparse. Be sure to leave room in your filing system for this section to grow as your business grows. Documents and files might include:
Contracts — Contracts govern your rights and responsibilities with regard to your fiduciary and other relationships with individuals and businesses. These might include:
–Employees
–Independent Contractors
–Third Party Service Providers
–Vendors
–Distributors
–Titles — Create a file for each major piece of equipment, property, vehicle or other valuable item for which you might have to prove ownership.
–Leases — If you’ve chosen to lease or rent, rather than purchase, your business space, vehicles, software or equipment, be sure to create a file for each so that the contracts and specifications can be found and reviewed at a glance.
As you set up your files, make sure the contract documents are valid and up-to-date. Remember to make a cheat sheet so you can consult the deal points (costs, schedules/delivery dates, contact numbers, etc.) at a glance, as we discussed under Red Hot Reference last week.
Insurance — Not all businesses need all of the following policies. Consult with a trusted insurance advisor to make sure you have all (and only) the policies you need. Create separate files for each policy you hold instead of lumping all policies in one file. For example, you might have:
- General Liability Insurance
- Professional Liability Insurance — One common type is Errors and Omissions insurance.
- Product Liability Insurance — Make sure you’re covered in case a product you sell causes injury or harm.
- Commercial Property Insurance
- Home-Based Business Insurance — Did you know that homeowner’s insurance usually won’t cover business-related losses?
Some policy types relate not to the business, per se, but those involved in running it:
- Health Insurance
- Disability Insurance
- Key Man Insurance — Also called Key Person Insurance, this type of policy is usually taken out by a company to hedge against potential financial losses in case of a key individual’s “extended incapacity” or death.
MARKETING
Create space in your marketing files for your vision of the future. Include your:
Business Plan — Consult it often!
Marketing Plan — Do you have a marketing calendar? An editorial calendar?
Both of the above should be living documents — block time in your schedule to consult them frequently. They’re your reference materials, so refer to them!
Marketing Contacts — Your TV, radio, print and online PR contacts may be kept digitally, but having a frequently-updated print file can be a saving grace in an emergency.
Marketing Event Records — For each entity that gives you a chance for a speaking gig, workshop, media interview, etc., keep a separate file. Record not only your contacts, but keep a running list of driving directions, the bullet points or general topics previously presented, and other notes to which you can refer the next time you are contacted (or decide to contact them).
Marketing Materials — Be sure to keep a series of files with all of the essential elements of your print and digital marketing efforts, including:
General text copy
CDs/DVDs of audio/video elements
Brainstorming Notes — Capture concepts for blog posts, articles, videos, books, etc.
OPERATIONAL
Administrivia — Maintain information on how things work at your company. Keep detailed records regarding:
–Your staff, if you have one
–Human resource policies
–Procedural handbooks or charts
–Benefits policies, such as for profit-sharing, 401(k)s and health insurance
Clients/Customers — This is where you keep the detailed information regarding the people you serve…so that you can serve them even better.
Prospects — Note details so that upcoming conversations will be nuanced and textured. Once again, a CRM system is great, but paper notes are easier to read when you’re pacing-while-chatting.
Technical Documentation — Carefully weed and maintain the technical records that keep your business humming, including:
–Computer and equipment manuals — If your prime filing real estate is limited, use a small bookshelf and bookends to categories manuals by equipment type.
–Logins and Passwords — How long have those password-bearing Post-Its been affixed to your monitor for all to see? File them away.
Vendors and Service Providers — Only keep the most current copies of brochures, catalogs and price lists. If you can bookmark them online, do it, but maintain notes on personal contacts with vendors.
Ancillary Activities — If your business does just one thing, serving one type of client, this category won’t be necessary. However, if you have secondary activities or products in addition to your primary services or lines, develop careful files now. For example, if you spend 95% of your work time as a freelance writer, but occasionally revise resumes, keep samples resumes, lists of actions verbs, and notes on prior clients in their own administrative section. If that part of the business grows, you’ll have the basics in place.
PERSONAL
Truly personal reference papers belong in a Family Filing system. However, if you work for someone else, be sure to maintain a tidy set of files for keeping track of the oxymoronic “personal work” paperwork like:
–Blank and completed time sheets
–Vacation request forms
–Evaluation forms
–Expense report sheets
–Purchase orders
ARCHIVAL REFERENCE
Different paperwork has different levels of access priority. Action files and Red Hot Reference need to be close at hand — you should only have to swivel in your seat. General reference papers might require rolling your chair with a one-foot pushoff, but you’ll still be able to reach them with ease.
Archival paperwork is that which legal, tax or operational reasoning requires it be maintained…but nobody said it had to be maintained right where you’d like to be stretching your legs. As long as it’s kept in a reasonably accessible, moisture-proof, temperature controlled environment, your archival reference paperwork — that which you must keep but need not obtain more than a few times a year — can easily be exiled from your royal real estate.





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