Archive for ‘Tech’ Category
Global Day of Unplugging 2025: Phones and Apps to Reduce Phone Use and Improve Your Life
Do you get shaky when your phone isn’t in your hand? Are you chronically online? Do you need a digital detox?
A year ago, I wrote Celebrate the Global Day of Unplugging. In that post, I explained the observance’s purpose, to bring attention to the importance of taking a break from 21st-century technology, embracing silence, and interacting directly with others. I also did a deep dive into the mental and physical dangers, as well as the damage to our productivity, wrought by the oh-so-compelling devices we carry everywhere.
We examined why it’s so hard to step away from our phones, from dopamine-dripping design to always-on culture, and explored tips for de-centering phones in our lives. It focused on lifestyle changes as well as ways to alter phones settings to make them less compelling. I mentioned some apps for reducing screen use and a phone designed to make essential work easier but social media less appealing.
The next Global Day of Unplugging is from sundown this Friday, March 7, 2025 to sundown on Saturday, March 8, 2025.
According to Backlinko, in 2025, American adults spend an average of 4 hours and two minutes a day on phones. We are spellbound! (Cell-bound?)
Reducing screen time (and replacing it with a phone-free activity) can decrease depression and anxiety and improve social connections. What could you accomplish if someone gave you back even one of those four hours? What dreams could you achieve? (What literal dreaming could you do if you weren’t doomscrolling into the wee hours?)
Most of the strategies I shared last year required willpower. Today, we look at tech that maximizes functionality but inserts friction to minimize the seductive draw of our phones.
MINIMAL PHONE
Minimal is an upgraded version of the phone I previewed last year. Resembling an early Kindle more than a modern phone, it use an E-Ink Touch display to reduce eye-strain and promote healthy sleep.
It’s higher tech than a flip phone, but less inviting than a typical smart phone. Fewer hits of dopamine means you’ll only grab it when you need it instead of when you want it, and you’ll want it less often. Plus, without blue light, it’s less destructive to your sleep patterns.
Some of the key features and benefits of Minimal are:
- The black-and-white E-ink display is designed for eye comfort — With a 4:3 aspect ratio for optimal viewing, 4.3″ screen size for productivity without distractibility, and 230 ppi for improved readability, you could use Minimal to read all day long (but don’t!) without eye strain.
- It dramatically reduces distractions — There are no intrusive blink-y features and bright colors. The more you focus on the actual work you need to do, the quicker you’ll be off your phone and spending time with family, friends, hobbies, or even your dream world.
- The QUERTY keyboard is tactile — Remember how powerful you felt when you used your BlackBerry? Wouldn’t you love that sense of accuracy and speed again? With a 74mm-width keyboard for comfort, a 35-key (plus hot-key) layout, and .25mm key travel (the depth a key can be pressed) for precision tactile sensation, you’re set up for old school power.
- Minimal is made for the long run — Too often, phone batteries die after about two years and the hardware stops being supported by the upgrades far too soon. Planned obsolescence is a huge part of most manufacturing models, but Minimal promises it will be supported by software updates for five years and is “crafted with quality materials…to stand the test of time.”
- Minimal still has all the essential Android apps you need — With full access to the Google Play Store, you can download any necessary apps (like Dropbox, CashApp, Google Maps, etc.) with no muss and no fuss. It supports Android Auto, can be linked via Bluetooth to fitness watches,,,, and supports contactless payments like Google Pay.
Minimal may be visually minimal, but it’s maximal when it comes to features:
- Along the top phone edge, there’s a microphone, phone speaker, and proximity sensor.
- The bottom edge has a 3.5mm headphone jack (for all of us who are tired of cordless ear buds falling into the street (or soup!), a USB-C port for charging, and an audio speaker.
- There are two cameras: a 5 MP rear-facing (selfie-taking) camera to the bottom left of the keyboard, and a 16 PM front-facing camera (with flash) on the back.
- Above the keyboard, there’s a simple navigation bar.
- Side buttons provide a fingerprint unlock power button, dual sim/expandable storage, volume up/down and an E-ink refresh button. (Note: Minimal does not support E-Sim.)
- Built-in goodies include a flashlight, compass, and gyroscope, and it supports Wi-Fi calling and hotspot functionality.
Choose 6 GB memory with 128 GB storage or 8 GB memory with 256 GB storage.
There are three versions of the Minimal Phone: Pebble (white), Onyx (black) and Fusion (black top with white key board). Minimal is $499.00, they’re offering $100 off of pre-orders. (Shipping is free world-wide!)
MINIMALIST PHONE (APP)
Not to be confused with the Minimal Phone, there’s also a Minimalist Phone, which isn’t a phone at all. Rather, it’s an Android app designed to reduce cell phone addiction by changing the user interface by which you see and launch your apps.
Minimal Phone replaces the default Android screen with a custom home screen which encourages more mindful use of phones and directs your focus to your most productive apps. Instead of being pestered by pop-ups, counters, bright colors, and icons on a traditional home screen, the mostly icon-free, minimalist user interface helps you recognize how unhealthy your usual phone usage patterns are (all those dopamine-seeking behavior!) and curb mindless scrolling.
Note, Minimalist Phone’s monochrome interface isn’t the same as just setting your Android to black-and-white or your iPhone to greyscale. Instead, it also lets you view selected apps in black-and-white. Use it just where it’ll be the most helpful, while leaving color in place for apps like Maps, where color is essential.
Monochrome reduces screen time because image-focused apps (like games and social media) just aren’t that appealing in black-and-white. Reducing color and vibrancy curbs the impulse to “bed rot” and scroll until the sun comes up.
- Install Minimalist Phone as you’d install any other app from the Google Play Store; uninstall it just as easily to return to a traditional home screen. There’s no hardware or tinkering. Add your essential apps to the launch screen — but seriously, don’t add the time vampires!
- Minimalist Phone supports all versions of Android phones with operating systems v 6.0 and higher — dating back to 2015!
- It’s privacy-focused. Minimalist Phone “doesn’t sell any personally identifiable information (PII) to 3rd parties” and it’s GDPR-compliant, complying with stiff European privacy regulations.
- Maintain access to all of your apps; the non-essentials are just hidden to keep from going down a rabbit hole. If you want to open a hidden app or unhide an app, just access the phone settings through a gear icon on the app page and select Home screen> Hidden apps.
- The app links to your Google account, not your device, so you can use it on any/all devices linked to your Google neighborhood.
- Other features include app blocking (so you don’t need willpower), time limits, and mindful launch delays to prompt you to reconsider opening an app.
Minimalist Phone has a 7-day free trial, after which there are three different plan levels: monthly, annual, or a one-time purchase. Unfortunately, you have to download the app to see the pricing. (To change your plan, you must cancel it in the Google Play store or wait for the current period to expire, and then re-subscribe at a different level, or email them to request a change.)
DUMB PHONE (APP)
We’ve had the “benefit” of smart phones for a while, but wasn’t life blissful apps and texting? Remember feature phones? Flip phones? We weren’t so stressed before we carried the power of a desktop computer in our pockets.
Enter: Dumb Phone. As with Minimalist Phone, it’s not a phone, but an app, and one designed to help you avoid (and conquer the cravings for) easy distractions and dopamine hits. If you liked the idea of the Minimalist Phone app but were bummed that it was Android-only, Dumb Phone has you covered — it’s for iOS users.
Michael Tigas came up with the Dumb Phone when he was creating features for the focusedOS app, which hides iOS distractions with one click; he hoped to further reduce all of the visual distractions that suck us into using phones longer than planned.
Apps are still on the phone, and they still work. They’re just not imitating street-corner floozies or three-card monte hucksters, begging for attention.
The idea is that if the icon and dopamine rush of tapping aren’t front-and-center, you’ll only use the apps you really need and want.
Download the app and add the Dumb Phone widget and wallpaper to your home screen. Then Dumb Phone takes your fancy, expensive, bells-and-whistles iPhone and transforms it into a minimalist-styled phone that:
- Simplifies your busy home screen — It eliminates photo-filled, graphics-heavy wallpapers, colorful icons, and notification badges, leaving just text-based buttons. Your phone becomes a sleek time traveler from the late 1990s.
- Breaks your “Oh, let me just grab my phone so I never have to be left alone with my thoughts” habit — Without all the “Hey, look over here!” yoohoos, you’ll use your phone when you want and need it, without unnecessary distractions.
- Gives you speedy access to your most important apps — Whatever apps you want to use frequently will be just one tap away, without having to swipe pages of screens.
- Access everything with just one hand — even with the largest iPhones, your thumb can reach everything!
With the Dumb Phone app in place, tweak it make your phone less seductive.
- Make the home screen minimalist (but not unappealing) by picking either a Light or Dark theme.
- Select the font and font sizes, positioning, color(s) if you want any, and more.
- Designate multiple “app launchers” for different periods of your life/day — Have one app launcher screen with work day apps; have another with NO work-related apps (so your brain can have real downtime without checking for emails from the boss during your toddler’s birthday party).
Dumb Phone’s basic level is free. It costs $2.99/month to upgrade, or $9.99/year at a discount, or $24.99 for a one-time purchase to gain access to all functionality and configurations. Get it on the iOS App Store.
Dumb Phone’s blog is also full of advice for curbing the addiction to specific apps. (Sigh, TikTok, I’m looking at you.)
BRICK (DEVICE)
Brick is neither a phone nor an app. But it is an actual device. It’s a bit like a chastity belt for your phone, and the key is kept out of convenient reach.
The creators, two college students, looked at the concept of distraction-free flip phones, which had hardly any useful tools, and modern smart phones, which have all sorts of useful apps, but ceaseless distractions. Where’s the middle ground? You can’t just leave your phone at home if you still want to be able to hail a ride share, make contactless payments, map your way to the right street, or tell someone you’re running late.
Brick’s creators felt that an app or software solution (like Apple’s Screen Time limits that blocked you from using distracting apps wasn’t the way to go. You could always do an end-run around your carefully-made plans, just like when you put the chocolate in a high cabinet to discourage yourself from snacking but find yourself climbing a step-stool at 1 a.m.
Instead, by having a physical device acting as a “key,” and the key is elsewhere, temptation is easier to ignore.
Taking the notion of bricking your phone (a colloquialism for making a device useless), they found a way to make your phone brickable, but not permanently bricked.
Buy the Brick device, then download the Brick app from the iOS App Store, create an account, and follow the steps in the set-up guide. From there, create up to five custom “modes” (like “work mode” or “home mode”), to limit what apps you can access during specific times of day. (You can even block specific websites in Safari.)
To (temporarily) brick your phone to focus on what’s important, tap the center Brick icon on the screen and press the phone to the Brick. Alternatively, if you don’t have the Brick device with you, you can “remotely” Brick your phone: just hold down on the Brick button in the app for 5 seconds.
However, you still need the physical device to unBrick your phone.
The video of how it works can’t be embedded, but you can view it on the Brick site. Other features:
- View your history — Track how much time you spend Bricked each day.
- There’s no battery, so there’s nothing to charge.
- Brick doesn’t track which apps you use, nor does it access any of your data.
- You can use one Brick with any number of phones; you could also buy multiple Bricks to assign to one phone so that you could have one at your office and one at home (or your significant other’s home) to cover lots of different life situations.
- Brick supports iPhones running iOS 16.2 or later; an Android version is expected in the future.
It comes in grey and white, and has anti-slip silicone surface and a high-grade magnet in the bottom to ensure it stays securely in place, wherever you decide to put it — on the fridge at home or a whiteboard or filing cabinet in the office.
Think carefully about where your Brick(s) should live so you don’t counteract your productive work time by searching all over your home, office, or car when you’re ready to switch modes. You don’t want to finish work, head to the airport, and realize your vacation-related apps are bricked and your Brick is back in the suburbs or at your office.
Buy the brick for $59 and you get complete access with no subscriptions or fees; there’s a 30-day money-back guarantee. If you buy two Bricks, you get 10% off and free shipping; for three or more Bricks, you get 15% off and free shipping. You can also sign up for email and get a “mystery” discount.
LIGHT PHONE
A Light Phone is a bare-bones, 5G/4GLTE, unlocked cell phone with just a few non-negotiable tools. Rather than changing the way you launch apps, it’s specifically designed for “going light” so your quality time has fewer distractions and more quality in it.
Light Phone III has a black-and-white E-Ink screen, similar to the Minimal Phone. Because these screens don’t emit blue light, they won’t impact sleep patterns; it can also be read in direct sunlight. To clear the screen between different pages, the E-Ink screen “refreshes,” flashing the screen between black and white, making previous information go “poof.” There’s also a screen light for being able to view the phone at night.
Use it to make calls and send text messages. When you have a voicemail, there are no floating badge notifications, just an asterisk next to the digital clock. Tap to see your recent (unanswered) interactions, then return the message with a call or text (or, y’know, don’t).
Press the large center button on the right side of the phone to access the toolbox menu, your key to navigating to the Light Phone’s various settings and tools, and back to the home screen.
Manage your Light Phone from a dashboard on the website to import contacts or add/remove optional tools. Adjust brightness with an analog wheel (like a radio dial) on the phone’s left side.
The Light Phone’s other tools include an alarm, timer, calculator, music and podcast apps, notes, calendar, directions, and a phone directory. The updated Light Phone III also has GPS, a fingerprint ID power button, Bluetooth, a noise-cancelation microphone, camera (with a two-step shutter button), and flashlight, can be used as a hotspot and it supports voice-to-text.
Light Phones operate on the Light operating system (i.e., not Apple or Android) and requires active, compatible nano-SIMs and work a standalone devices; they don’t need to connect with a smartphone (though you can use them to complement your usual iPhone or Android phone when you need to take a break). Either swap your SIM between your Light Phone and other smart device, or get a second phone number assigned to the Light Phone, as you prefer.
The older Light Phone II comes in black or light grey, and includes a free SIM card for $299; the new Light Phone III is $799 but is currently $599 on pre-order and will be available June 2025. (Light Phone II will continue to be available Light Phone III launches.) There are colorful cases to fit the Light Phones.
The three Light Service plans are limited to the United States and run on AT&T cell towers:
-
- $30+tax/month for unlimited domestic calls and messages with 1GB of data
- $45+tax/month for unlimited domestic calls and messages with 5GB of data
- $70+tax/month for unlimited domestic calls and messages, plus data for hotspot usage.
However, because the Light Phone is unlocked, you don’t have to use Light Service; use a SIM from your own carrier and keep your service from AT&T, T-Mobile, Verizon, Ting, Mint, or US Mobile.
Changing how your phone works is great, but in the end, the best solution to toxic scrolling and phone addiction isn’t to change your phone, but to change yourself. Here are some apps that give keep your behavior accountable.
CLEARSPACE (APP)
Clear Space calls itself “a lever for you at your best to influence you at your most distractable.”
Personally, I think it’s more like tollbooth, requiring you to pay a toll that prompts you to slow down and consider your route.
Clear Space recognizes that dopamine cravings will be less powerful when you pause, creating a virtuous “atomic” habit to replace an unappealing one. Aligning intentions with actions can be hard, but Clear Space offers accountability in three ways:
- Before you can use an app, you must do a centering exercise. The screen guides you through a prompt to breathe, do a push up, or similar, and then tells you how many times you’ve visited the apps you’ve cordoned off (and where you are in your scrolling budget), and provides a motivating quote.
- Set a session length for using any app or block some altogether, and ClearSpace will literally do an intervention before the social media addiction monkey gets on your back.
- Pick specific apps in which you want avoid getting entangled.
Clear Space redirects those impulse clicks (like the Reese’s Peanut Butter Cups I grab when I’m waiting too long in the cashier line) and prompts you to think before you click. It retrains you to stop impulsively opening apps “to check” them; instead it encourages you to stop, breathe, and think about what you really want to achieve.
Clear Space also provides data insights to analyze app usages patterns and track your progress over time.
Clear Space is free and available for iOS and Android phones, as well as a Chrome extension for the web.
Check out Clear Space’s great productivity blog posts to help break phone addiction.
STEPPIN (APP)
Steppin gets you off your butt, locking you out of your social media accounts until you go for a walk! Created by Paul English, the founder of the travel search engine Kayak), Steppin has you trade steps for screen time.
In other words, if you want to scroll, you have to roll! (Oy. Sorry.)
- Identify which apps you want to limit (social media, games, streaming videos, or whatever steals your focus) and use the app blocker controls.
- Set your own rules — For example, set a minute of app time for every 100 steps you take; decide how often you want the limits to refresh. Customize goals to fit your focus: reducing screen time, motivating yourself to get fit, or achieving digital wellness. Re-set available screen time daily, weekly, or not at all.
- Earn your screen time — The more you walk, the more screen time you unlock.
- Track your steps seamlessly across your favorite fitness trackers — Steppin syncs with the built-in step counter in your iPhone and integrates with Apple Health App. Hitting step goals reinforces the habit, and habit tracking motivates you to maintain a healthier) balance.
You can also connect Steppin to your Apple Watch, Oura Ring, Fitbit, Google devices, or Garmin tracker, and your privacy is protected: “Steppin uses Apple’s Screen Time API to enable app blocking without storing sensitive personal data.”
Steppin is currently free, but may have an annual fee in the future. Find Steppin for iOS in the App Store or for Android at the Google Play Store.
(A similar app, promoting fitness and discouraging chronic scrolling is the iOS-only Fitlock.)
ONE SEC
The One Sec app uses powerful research on phone (and specifically, social media) addiction to halt mindless instant gratification in its deeply-scrolled tracks:
- Configure One Sec to make you think twice, prompting you to explain the purpose for each attempt to access social media apps. Do you really want to go to Instagram or are you seeking an escape from work, stress, or boredom?
- Trigger One Sec to stop you whenever you open Facebook, Instagram, Twitter, WhatsApp, TikTok or any other app on your iPhone or Android device. You can also block/limit web sites!
- Set an intention for your social media use. If you planned to just check if people are reacting to your blog post share, One Sec will check in with you in one-to-five minutes to make sure you haven’t gone down any rabbit holes.
- Visualize your “open attempts” data in graphs to motivate further progress.
- One Sec prompts you to take healthy pauses to focus:
One Sec is free for iOS, Android, and Mac browsers and can be synced across devices.
This is only a sampling options to get some accountability from your phone when it’s hard for you to summon the willpower to step away from the addictive aspects of modern technology.
Just last week, Rhys Kentish, a London-based app designer, announced the Touch Grass app. When it launches later this month, the iOS app will require users to go outside, take a photo of themselves touching grass, and upload it before they can access distracting apps. (It’s based on a Gen Z slang expression: when someone is melting down or acting weird, they are told to “touch grass” to get fresh air and gain perspective.)
Whatever it takes, right?
How to Use Time Tracking to Improve Your Productivity
Have you ever reached the end of a day, collapsed onto your couch, and thought, “Where did the day go?”
Time is slippery like that—it vanishes into the ether when we’re stuck in meetings, running errands, or just hanging out and taking a truly shocking number of trips to the fridge.
Back in May 2020, I wrote Does Anybody Really Know What Time It Is? 5 Strategies to Cope With Pandemic Time Dilation. That post looked at how stress and the lack of novelty in our days (such as during lockdown, when every day is much like any other, or that mystery week between Christmas and New Year’s, where nothing feels “real”) can make us lose touch with our experience of time.
Conversely, how do you feel when your schedule is jam-packed with back-to-back client meetings, or there’s no breathing room between getting the kids to school and yourself to work and then reversing course at the end of the day and taking care of everyone else’s needs and you don’t have a minute to exhale? (Did you feel out of breath getting to the end of that run-on sentence?)
When we don’t have variety — it’s the spice of life, or haven’t you heard? — or we’re overtaxed without the chance to pause and reflect, time can cease to have any meaning.
That’s where time tracking comes in: it’s like a GPS for your hours, showing you exactly where your minutes travel without you noticing. Unfortunately, the idea of logging every little thing you do can feel about as appealing as untangling a drawer full of mismatched USB charging cables. It doesn’t have to be that way, though.
This past week, I’ve been participating in Laura Vanderkam’s Time Tracking challenge. (She has a free Time Makeover Guide and time-tracking spreadsheets in 15-minute and 30-minute increments, each in PDF, Excel, and Google formats.)
I’ve done Laura’s challenges each January for several years, and am always intrigued by how it impacts my productivity during the week even before I start analyzing the data. (More on that next week!)
Before we move on, I have to put in a plug for two of my favorite books Laura’s, her classic 168 Hours: You Have More Time Than You Think and the oft-mentioned Tranquility by Tuesday: 9 Ways to Calm the Chaos and Make Time for What Matters.
Today, we’re going to look at the perks and pitfalls of time tracking and see how to make it work for you (without driving yourself loopy).
The Benefits of Time Tracking
If you’ve ever worked a job where your supervisor required you to report what you did with every moment of your day, you may be (understandably) disgusted with the concept of time tracking. When forced to track the minutia of your day for someone else to analyze it, you can feel judged, micromanaged, maybe even infantilized.
However, when you track your own time, it can be empowering. In fact, time tracking may reveal some surprising insights about your daily habits.
Yes, you may have scrolled your social media feed for far too many sessions for your comfort, but tracking your time might help you see that right before most of those digital mental escapes, you were dealing with cranky customers or a stress-inducing in-law, or you were sluggish post-meal.
No one moment stands on its own, so tracking your time doesn’t merely show you what you’ve done, when, and for how long, but shows the pattern of your time usage. Whether your behavior is consistent or inconsistent over time can help you dig a little deeper than knowing you worked on a blog post for 47 minutes or that you spent an hour and a half at Target.
Let’s look at some of the ways time tracking helps.
Mindfulness and Focus
By virtue of measuring something, we bring our attention to it. Without attention to how you’ve been spending your time, there’s little chance of intentionally spending in more effective and efficient ways.
If I asked you what you did last Friday afternoon, you might recall a major event you’d been working toward, unexpected occurrences (whether positive or, more likely, negative), and annoyances (whether large or small), but remember little of the granularity of your day. Time tracking helps you identify, in as granular and detailed a way as you like, how you really spend your time vs. your perceived activity and time usage.
Once you mindfully pay attention to what you’re doing (or have just done, over the last half hour) and log it, it will be easier to highlight when you’ve been inefficient (e.g., fighting with a piece of software vs. having someone help you figure out what’s wrong) or areas for improving what you do, how you do it, or when you do it, and figure out what you might want to delegate, or stop doing altogether.
But you can’t go by your gut, because your gut makes small annoyances seem larger (especially if they are repeated over time) and as though they lasted longer than they actually did.
Tracking our time allows us to measure how we deal with all manner of experiences, and that focused attention helps us better predict our future time needs.
Prioritization
It’s not only a matter of catching yourself “wasting” time, or even spending too much time on the wrong thing. Time tracking clarifies which tasks consume the most time and effort; it’s your role to analyze whether the things taking the most time represent what’s the most valuable.
Are the unimportant things taking a lot of time, leaving you few high-focus and high-energy sections of your day to focus on what’s meaningful?
Do your actions and the use of your time match your goals and values?
Do your actions and the use of your time match your goals and values? Share on XOf course, not everything that takes the most time is the most important for you to accomplish, and vice versa. Time tracking, and seeing how much time you currently put into accomplishing certain tasks, can help you distinguish between what’s “urgent” and/or “important,” as we’ve frequently discussed when reviewing the Eisenhower Decision Matrix.
Only then can you “wasted” energy toward what really matters.
Data-Driven Decision-Making
Having actual numbers to back up your interpretation of what’s working (and what’s not) in your schedule is a game-changer. It will grant you actionable insights — prompts for what to do differently — to optimize your current routines and workflows.
When you time track, you’ll have a real-time account of where your time goes — towards what is:
- important and urgent
- important but requiring scheduling during your “deep work” hours
- urgent but unimportant and can be delegated, and
- what’s really so lacking in urgency and importance that it can be drop-kicked into Never-never Land.
In this way, time tracking supports goal-setting and monitoring progress over time.
Time tracking identifies how long tasks take, enabling better planning based on more realistic estimates of how long certain tasks will take to complete in the future.
Stress Busting
Oh, and those realistic estimates time tracking produces? They can reduce overwhelm* by showing you what you can reasonably do (and what you can’t) in the course of a day so that you’ll stop trying to ten pounds of sugar tasks into a five-pound sack of schedule.
If you can clearly see that you can’t get a blog post done in an hour when your kids are at home (or that trying to get it done in one long sitting will keep you from getting seven other things done), you’ll stop forcing yourself to live by unreasonable, unrealistic expectations.
In turn, this can empower you to set better boundaries (for yourself, and for others who demand or encroach on your time) and ensure you schedule breaks more effectively so that you’re doing high-focus deep work when you have high mental energy.
Accountability
A well-known saying is that what we measure gets done. If you’ve ever been in Weight Watchers, you know that they make you log everything you eat. When you know someone’s going to look at your seventeen logged mini Reese’s Peanut Butter Cups on Thursday night, you’re more likely to put the bag back after your third nibble, and maybe lose some weight.
Similarly, while the purpose of tracking time is to get a realistic take on what you’re doing with your time, knowing that you’ll be judging your time use later may help you avoid self-soothing “time wasters” when you’re on deadline and need to stay on task.
Time tracking encourages greater tasks focus in real time. You’ll anticipate, note, and deter distractions when you’re aware of how every minute counts toward your goals. (And while you may not like the experience of judging yourself, it’s better than when your boss does it, right?)
The Challenges and Obstacles of Time Tracking
The concept of time tracking is a great one, but even great things can be problematic. We need to be realistic about how it can trip us up so we can avoid falling over Dick Van Dyke’s ottoman.
Time tracking can be a time sink. Remember that asterisk above about how time tracking can reduce overwhelm? It can, but when tracking your time feels like it’s eating into your day because you have to stop too often to note what you’re doing, you may get frustrated.
Time tracking can interrupt your flow. Some people try to track their time so contemporaneously with their actions that they can’t focus on their deep-focus or creative work.
Time tracking can be boring. There’s tedium in tracking everything. Time tracking can feel counterproductive if you’re taking time away from productive activities to note what you’re doing too many times in the course of an hour.
Time tracking may be used to procrastinate. If you don’t like what you’re doing, either at work or with your life, it’s easy to spend a lot of time fussing over color-coding or pretty fonts (or all the bells and whistles of a digital tracker) to the point where you’re not really leaving much time for the real work.
Perfectionism paralysis can be a type of procrastination. If you obsess over every detail of how you track your minutes, to the point that tracking your time causes you to stress about starting any task, very little of your actual work will get done.
Additionally, resistance to change can short-circuit your efforts in two ways.
First, for people who have mental roadblocks to starting a new habit, it can be difficult to train themselves to track their time. If you’re resistant to making the effort to track time, none of the benefits of time tracking can be reaped.
A second, more insidious problem is that the data you get — and the realization of what you’re really doing with your time (whether wasting it or giving too much time to others as a people pleaser, or just being stuck in crummy jobs or relationships) — may force an issue you’re not ready to deal with.
For time tracking to be meaningful, you have to ask yourself: are you ready to confront your inefficiencies or bad situations? And are you ready to make changes based on what you learn?
For time tracking to be meaningful, you have to ask yourself: are you ready to confront your inefficiencies or bad situations? And are you ready to make changes based on what you learn? Share on XFinally, the prospect of time tracking can trigger privacy concerns. If you’ll dillydally over selecting a digital time-tracking tool because of concerns over privacy, you have two alternatives: choose tools that respect your data boundaries or opt for analog tracking.
Make Time Tracking Work for You
So, how do you avoid those pitfalls?
Start Small
If you anticipate feeling overwhelmed by the practice of time tracking, know that you aren’t bound by any overly ambitious practice. Take baby steps.
For example, aim for a single-day experiment on a random Wednesday when you’re not anticipating major kerfuffles in your schedule.
Similarly, don’t feel like you have to start out with too granular a measurement. I generally track in 15-minute increments, but you might feel more comfortable in 30-minute slots. You’re not writing down the call you made at 1:02 p.m., 1:16 p.m., and 1:22 p.m., but rather “Made client confirmation calls” from 1-1:30 p.m. If that thirty minute slot of one category of activity yields enough information, so be it.
Once you’ve tried a one-day tracking effort, you could opt to expand, gently. For example:
- Try one tracking day per month, changing the day of the week each time. You get two chances at a “normal” Monday, Tuesday, Wednesday, Thursday, and Friday, and can either take two monthly breaks, maybe during summer vacation and December, or use some months to track weekend days to analyze how your personal time is flowing.
- Consider one time-tracking week each year. As noted, I do this as part of Laura Vanderkam’s annual January challenge, but you could do it each spring as a time management refresher, or to coincide with the fresh start of back-to-school each fall.
- Track just the time that you suspect is harboring your time gremlins and vampires. If you (and your team) are satisfied with all you accomplish during the workday, but you feel like you’re doggy paddling at home, then tracking your office tasks may not be necessary.
Pick the Right Tools for You
When I track my time, I do a week at a time on an Excel spreadsheet with columns for each day of the week and rows for each quarter hour, which I keep open but minimized on my screen.
You could use a pre-made tracker or create one for yourself. Or go really low-tech and draw or write out your daily blocks of time from waking to bedtime on a sheet of notebook paper or graph paper — or just track your work hours. (But remember, if you do decide to color-code or make it fancy, do that during your planned recreation time time and not during the period you should be doing the logged, tracked work!)
Alternatively, there are numerous digital time tracking software programs and apps, including:
- Rescue Time — This is the grand-daddy of time tracking software; I wrote about it seventeen years ago, when I first started blogging. Rescue Time will automatically track all of your computer-based work and then provide reports on your time trends. Rescue Time has solo and team plans, all paid (after a 14-day free trial).
- Toggl Track — This veteran platform offers free (for up to five users) automated time tracking, making it ideal for solopreneurs and freelancers, with paid versions for teams. It’s accessible from anywhere via computers or mobile devices.
- Timeular — If you want completely seamless time tracking that’s operating system-agnostic (it works on Android, iOS, Windows, Mac, Web, Linux) and an offline tracking option, Timeular may be for you. However, note that it’s paid-only (after a 30-day free trial). Timeular also has an AI tracker and a cool physical tracker (an eight-sided doohickey where you can assign and link facets of the doohickey to categories of work you do).
- Clockify — This time tracking software has plans ranging from free, basic, and standard, to pro and enterprise levels, with increasing variety of features. It’s more basic than Toggl Track, but also feels a bit easier to learn. Even the free level has unlimited tracking, reports, projects, and users.
- Harvest — This offers free, pro, and premium plans and is designed for freelancers. It’s available for all major operating systems (Android, iOS, Windows, Mac, Web, as well as browser extensions). While it’s simple to learn and has myriad integrations with other software programs, the free plan is fairly limited. (If you’re just starting to explore time tracking, though, simple is better!)
- Memtime — This has a pretty minimalist interface, so the simplified, automatic time tracking makes it super-easy to use. However, it’s only available for desktop use (so, no mobile tracking) and it’s a paid-only platform (after a 14-day free trial), so it wouldn’t be your best option for first-effort time tracking. Above the basic level, it offers a wide variety of software integrations. Note that Memtime claims, “We’re the only automatic time tracker that guarantees privacy by keeping your activity data offline.”
If you want something less corporate and more minimalist and mindful in a time tracker, you might want to look at Hourlytics (iOS-only) or Balance (MacOS-only). If everything you need to track is computer based, Monitup has an AI-based tracker, but if you’re cool logging everything on the phone, HoursTracker® Time Tracker works on iOS and Android.
Only you know what kind of tracking system — analog, basic spreadsheet, or digital app — will keep you committed to the experience.
Think Patterns, Not Perfection
It’s easy to note one-off times where you went down a rabbit hole on a particular research project or social media thread, but don’t beat yourself up over less-than-ideal time use.
Punishment isn’t the point! Instead, remember that one purpose of time tracking is investigating what doesn’t work so you can find what does.
Because of this, focus on trends. Are you always in a slump after lunch, distracting you from high-focus mental tasks? Maybe you need to schedule more physical tasks until you work off that post-lunch sluggishness, or try tasks that take less brain power.
Set Goals, Then Support Them
Your time tracking efforts will yield a wealth of information about what you’re doing that barely registers in your mind as a “task” (like picking up after your kids or straightening the company supply closet because everyone else leaves it a mess). You’ll see what’s taking too much time, what should be scheduled at different times (or delegated or given up on altogether), and where you have opportunities to do more things or do the same things differently.
Use what you learn from time tracking to help you set your goals; think: what gives you joy or feeds your values? Then schedule supporting efforts in a way to improve your productivity on the things that matter the most to you, whether it’s for money-generating work or happiness-generating life.
The Big Picture
I get why time tracking has a bad rap. If you ever had a bad boss like Gary Cole’s passive-aggressive Bill Lumberg from Office Space, you probably only remember the nasty edge of being asked to track your time.
We should reframe time tracking as a positive, empowering practice, just like practicing mindfulness, gratitude, yoga, or anything that benefits personal development. If we choose to see time tracking’s value as a learning tool about ourselves, rather than a rigid system leading to pejorative judgment, we can reap some pretty impressive benefits.
Time tracking doesn’t need to be done 24/7/365. And tracking your time without reflecting on what your data tells you is going to have fairly limited results. But periodic time tracking, with reflection and review of that data, will help you refine your routines so your schedule of what you do and when you do it can guarantee more wins. Just remember to:
- Find balance — Be just comprehensive enough in your tracking to yield good, meaningful data, but not so much that it becomes a source of stress or uses too much of your time. Make your system flexible.
- Embrace the unexpected — Be openminded about what you find. Even the act of tracking less-productive moments (hello, social media!) can teach you something about yourself and your needs — variety in your workflow, downtime, or maybe even for a different job or relationship that builds you up instead of draining your energy and causing you to self-soothe to inefficient levels.
Time tracking is your personal productivity GPS. Use it to help you read the map of your life, identify where you are, and travel the best possible path to your preferred destination.
Today’s post was about the literal passage of time — being mindful what we are doing with it — so that we can be more productive and self-aware.
But as I noted at the start, time is slippery. I’m sure you’ve heard the expression, “The days are long, but the years are short.” We spend a lot of time rushing to accomplish tasks, mostly for others but sometimes for ourselves, but our awareness of time (and the passage of it), both on a daily basis and as the infrastructure of our lives, can be murky.
Next week, we’re going to look at how we can do more to appreciate the speed of the passage of time to organize a life that better reflects what we want. I’ll also share tools to help us stay mindfully aware of the passing of our moments, our days, and our years.
Do you track your time? Share in the comments!
How to Organize Your Response to the 2024 National Public Data Breach
Hack! Breach! Data theft!
You see a news story about yet another company getting hacked, or you receive a letter from some service provider telling you that their servers were “breached.” Sometimes the letter offers advice, or perhaps a year of free credit monitoring.
Organizing your records, passwords, financial resources, and entire identity to protect against identity theft is exhausting. It would be understandable if you tend to tune out any news about such hacks and breaches.
Over the past week or so, however, you might have heard about a particularly nasty breach, leaving bad guys with access to millions of Social Security numbers. That probably made you sit up and take notice…and get queasy.
THE UNPRECEDENTED BREACH OF SOCIAL SECURITY NUMBERS AND MORE
At the outset, I should note that contrary to popular perception — the Social Security Administration was not hacked. The federal government wasn’t breached.
Who Got Hacked and When?
A Florida-based data brokerage company, National Public Data (NPD), got hacked. You may wonder how NPD got so much personal data in the first place. It, like many companies of its kind, scrapes data from wherever they can, including federal and state public records databases like voter registries, DMV records, professional license filings, birth/marriage/death records, criminal and civil course records, and non-public databases.
So, private information, by way of how the modern world works, gets stored somewhere over which we have no control, and then scraped, gobbled up by companies like NPD. They then turn around and sell our private data to anyone willing to pay — from employee background-check sites to private investigators (not cool, Sam Spade!) to data resellers.
According to NPD, the crime took place in December 2023; it just took a while to become known (and then a lot longer for NPD to own up to it). It’s not clear who actually stole the data.
What is clear is that the breach became known in on April 7, 2024, when a hacker group identified as USDoD posted on the dark web, offering an estimated 2.9 billion individual rows of data records for $3,5000,000. Jeez Louise!
At this point, various “bad actors” (by which I don’t mean David Hasselhoff or Pauly Shore) began posting on the dark web and leaking about the availability of the purloined data.
The breach was reported by the Daily Dark Web in a piece entitled NationalPublicData.com Hack Exposes a Nation’s Data:
The leaked data, which spans from the years 2019 to 2024, is of unprecedented magnitude, comprising 2.9 billion rows. The sheer volume of information involved is monumental, with the compressed data reaching 200GB to a staggering 4TB when uncompressed. The breached database includes comprehensive citizen information, firstname, lastname, middlename, name_suff, address,city, county name, phone 1,aka1 fullname, ssn and more. Such a massive breach raises serious concerns regarding data privacy, security, and the potential for widespread misuse or exploitation.
However, Daily Dark Web also noted that there was “a strong possibility that the assertion may be exaggerated and that the data could have been scraped from publicly available sources. Additional scrutiny and analysis are required to validate or refute these allegations.”
You’d expect that the mainstream media might attack this story like a dog with a bone, but few outlets took any notice. Instead, they focused on all the usual wars, natural disasters, sports, bird flu, Taylor Swift, and Congress trying to shut down TikTok.
Then, on July 21, 2024, someone leaked exactly what was stolen. Members of the cybercrime community Breachforums released in excess of 4 terabytes of data they claimed had been stolen (though not by them) from NPD.
Photo by Markus Spiske on Pexels.com
What Did the Hackers Get?
The breach contained massive database holdings at the nationalpublicdata.com domain, stealing Social Security records, phone numbers, physical address histories, and some email addresses of many millions of Americans. Information datasets from Canada and the United Kingdom were also included.
Per Troy Hunt, a regional director of Microsoft and founder of Have I Been Pwned (a site that helps people determine whether their email address has been included in data breaches), there were also 70 million rows from a database of U.S. criminal records.
Techcrunch referred to the data stolen as “partly legitimate — if imperfect.”
Brian Krebs of Krebs on Security further wrote that Atlas Data Privacy Corp. researchers found that there were 272 million unique Social Security Numbers in the entire records set, and that most of the records had a name, Social Security Number, and home address; approximately 26% of those records also included a phone number.
Apparently Atlas verified a subset of 5,000 addresses and phone numbers, and found that those records were, with “very few exceptions” for people born before January 1, 2002. So, maybe your college student is safe. But the rest of us? Oy.
Atlas also found that the average age of consumers in the records was 70 — with approximately two million records related to people who would be at least 120 years old at this point, so at least some of have already shuffled off this mortal coil, taking their credit lines with them.
This still leaves a lot of questions. Which data got out? Was it accurate or out of date? Which data was for deceased persons and which for real, live peeps? And what good data is paired with bad data?
If you’re feeling cyberwonky, read Troy Hunt’s Inside the “3 Billion People” National Public Data Breach. Hunt states that, “[t]here were no email addresses in the Social Security number files.” So, figuring out how bad it all is may take a while, because it’s hard to know what info is current and properly matched to your public identity.
Where Do Things Stand Now?
Mainstream media finally took notice on August 1, 2024, when California resident Christopher Hoffman filed a class action suit. Even then, NPD didn’t respond publicly until Friday, August 16, 2024, more than two weeks later, four months after the breach was originally reported, and more than eight months after the initial crime occurred!
And when NPD finally did post a milquetoast-y comment, it merely said that the breach involved a “third-party bad actor that was trying to hack into data in late December 2023, with potential leaks of certain data in April 2024 and summer 2024.” Well, duh.
That’s not even all! According to two Bleeping Computer pieces, National Public Data Confirms Breach Exposing Social Security Numbers, and Hackers Leak 2.7 Billion Data Records with Social Security Numbers, on August 6, 2024, “another threat actor known as Fenice shared for free the most comprehensive variant of the database with 2.7 billion records, with multiple records referring to a single person” and further, the “threat actor known as “Fenice” leaked the most complete version of the stolen National Public Data data for free on the Breached hacking forum.”
Meanwhile, in finger-pointing worthy of the Spider-Man memes, this Fenice claimed that the data breach was actually conducted by a different threat actor named “SXUL” rather than USDoD. (What, nobody’s named Mike anymore?)
(I created this from a meme generator. Apologies for offended artistic tastes.)
So, our data was stolen, priced for sale for $3.5 million, and then offered up for free to hackers, but nobody told us regular folk until the lawyers wanted attention for a class action suit?
If you feel like you need an aspirin, you’re not alone. Nothing about this feels particularly organized. Or fair.
This class action suit is a big deal, because, as the plaintiff’s law firm explained in a press release, Hoffman was not a customer of NPD. None of us were.
Thus, unlike when we get those letters from our doctor’s office or credit card companies, we never voluntarily gave our personal information to NPD in the first place, so most Americans (and Canadians, and citizens of the UK) won’t even know if they’ve been affected by the breach until or unless something along a continuum from hinky to financially catastrophic happens.
As a result, it’s essential to take action and organize your resources against potential fallout.
HOW TO KNOW IF YOUR INFORMATION WAS HACKED
The cybersecurity firm Pentester accessed the files included in the breach and created a free database/breach check of the stolen information — but with Social Security numbers redacted, birthdates partially redacted, and phone numbers and street addresses in the clear.
I know it doesn’t look very impressive, but experts and journalists, including at Time Magazine, have recommended using it.
Enter your first name, last name, state, and birth year. It will search billions of leaked records and note whether your information was included in the breach.
If your data isn’t found, you’ll get an error message instead of a list of records. Yay! Except that’s the starting point, not the finish line. Boo!
- Check every state you’ve lived in. Ever.
- Check your maiden name, or any other name by which you’ve been known, legally or otherwise.
- Check for your significant other, your parents, your kids, and pretty much everyone you care about. (I mean, you could also search for your horrible boss, the kid who stuffed you in a locker in seventh grade, and your ex-mother-in-law, just to enjoy a little schadenfreude. I won’t tell.)
However, will only tell you is whether your information is out there, somewhere, naked. Your next step is protect that data from molestation as best you can.
PROTECT YOURSELF AGAINST YOUR DATA BEING USED AGAINST YOU
Monitor your financial life
You should already be regularly checking your bank accounts and credit card statements for anomalies. Either log in to one at a time or use a financial dashboard like Empower, Rocket Money, or one of the other popular alternatives to the late, lamented Mint.
Next, monitor your credit reports.
Longtime Paper Doll readers know that I always advise using AnnualCreditReport.com, which, by law, guarantees a free credit report from each of the three credit reporting bureaus per year. Better yet, after the onset of the COVID pandemic and the related financial chaos that ensued, Equifax, Experian, and Trans-Union temporarily offered free weekly credit reports.
The bureaus extended those offers twice over the years, and as of last October, the Federal Trade Commission reported that AnnualCreditReport.com will now permanently make available weekly credit reports at no charge so that consumers can dispute errors, be watchful for any fraudulent account openings or changes, and report identity crimes at IdentityTheft.gov.
While you’re pulling your own credit report, pull them for your children, too. Even the existence of a credit report for a child who has never applied for credit is a big, honking sign that something fraudulent may have occurred.
Place a fraud alert on your credit file
This requires that any creditors contact you before making changes to any of the accounts you already have or before opening any new accounts in your name. You needn’t contact all three credit bureaus; rather, once you request a fraud alert with one bureau (say Equifax), the other two (Experian and Trans-Union) will be notified.
Per a law passed in 2018, fraud alerts stay in place for a full year (unless you rescind it earlier), and victims of identity theft and related crimes can secure an extended fraud alert for seven years. Previously, fraud alerts lasted only 90 days.
Also, the law requires that each of the credit reporting bureau must automatically send you a free credit report after you request a fraud alert. Scrutinize them carefully.
To request a fraud alert, contact one of the three credit bureaus’ fraud alert divisions:
- Equifax — or call 1-800-525-6285
- Experian — or call 1-888-397-3742
- TransUnion — or call 1-800-680-7289 (Note: an extended TransUnion fraud alert must be requested by mail.)
But before you choose this path, there’s a better option.
Freeze your credit file
A credit freeze is different from a fraud alert. While the fraud alert says that creditors have to contact you before changing or opening accounts, a freeze says, “Nope. Do not pass GO. Do not collect $200.” A freeze prevents any new loans or credit from being taken out in your name — even by you!
A credit freeze is different from a fraud alert. A fraud alert requires creditors contact you before changing/opening accounts; a freeze says, *Nope. Do not pass GO. Do not collect $200.* A freeze prevents any new loans/credit from… Share on XThe freeze stays in place until or unless you revoke it. So, if you need to buy a new car, seek a student loan or mortgage, or apply for a credit card, you can temporarily remove the freeze. After you secure funding, you can put the freeze back on.
Ice Photo by Enrique Zafra at Pexels.com
- Contact each of the three credit bureaus.
Unlike with the fraud alert, where you only have to contact one of the credit bureaus, you’ll need to contact all three at the following freeze division links or numbers:
-
- Equifax — or call 888-397-3742
- Experian — or call 866-478-0027
- TransUnion — or call 800-916-8800
You must create an account with login credentials before you can proceed to request a freeze.
- Keep your PINs in a safe place.
When you place a freeze on your credit, you’ll get PIN. You’ll need those PINs to defrost — I mean, unfreeze — your credit later. (Note: I helped a less tech-savvy client in her 80s accomplish this on Friday, and we learned that TransUnion no longer requires a PIN; your TransUnion login will suffice.)
Where you safeguard your PIN depends on the standard methods that you already use; you don’t want to be dependent upon your memory of an out-of-character decision.
- Write PINs down and put them in your fireproof safe or safety deposit box.
- Enter PINs in your digital password manager.
- Put PINs in your secure password book in code.
Do NOT put them on a sticky note affixed to the front of your computer. Do NOT write them in a little notebook that you take out of your home.
- Protect the credit files of your loved ones and those in your care
That 2018 law guarantees that you can freeze (and unfreeze) your own credit for free. (This is different from a credit lock, which requires a subscription to a credit bureaus’ services.) In addition to setting a freeze for yourself, you can obtain a credit freeze for your children under the age of 16. (Minors aged 16 or 17 may request their own freezes.)
Photo by Julia M Cameron on Pexels.com
Because minors can’t apply for loans, people rarely check children’s credit history. In theory, there shouldn’t even be a credit bureau file for a child, so when young adults start out trying to get student loans or credit cards, they may be in for a shock to learn that someone has already destroyed their credit!
For more on preventing children from being the victims of identity theft, check out:
https://consumer.ftc.gov/articles/how-protect-your-child-identity-theft
Additionally, if you serve as a conservator or guardian, or if you hold someone’s Power of Attorney, you may secure a free credit freeze for them, as well.
Why else should you get a credit freeze?
Any time you are at greater risk of identity theft, whether through a massive data breach, a run-in with a bad roommate, a breakup with a creep, or you’ve had your wallet stolen or your home burgled, a credit freeze can give you peace of mind that nobody will be able to access credit in your name.
Similarly, if elderly relatives develop dementia or anything that impairs their cognitive capacity, they can become prey to predatory lenders and charlatans selling everything from scammy auto repair warranties to non-existent services. A credit freeze prevents scams from moving past the spam stage.
Military Fraud Alerts
Members of all United States military branches have an additional resource that predates the 2018 law. They can set active duty alerts, allowing them to place a fraud alert for one year, renewable for the entirety of their deployment.
For Equifax, use the online form for an Active Duty Alert or call 800-525-6285. Meanwhile Experian has an online form but no phone number, and TransUnion has a phone number (800-680-7289) but no online form.
As a bonus, securing an active duty alert prompts the credit reporting agencies to remove a service member from the marketing lists for sneaky pre-screened credit card offers. (Service members can request to be added back, but who wants that junk mail?)
DON’T GET SCAMMED
Even partial information allows scammers to contact you, pretending they’re preventing scams. A caller might fake being from your bank or credit card, alerting you to a hacking risk. They may request you log into one of your accounts and change passwords (to something they provide) for “testing” purposes that might sound reasonable if you’ve been interrupted while chasing a toddler or running a meeting.
Photo by mohamed_hassan from PxHere
Be vigilant. If contacted by phone, text, or email, don’t respond, even (or especially) if the contact appears to already have some of your data. They’re using what they DO have to get you to reveal what they DON’T have — more of your private information. Call your financial institution directly.
The Social Security Administration won’t call you. They won’t email. They won’t text you. (Government sites may email or text two-factor authentication codes when you log into a federal site, like ssa.gov, but that’s initiated by you.)
My March post, Slam the Scam! Organize to Protect Against Scams, focused mainly on scams targeting seniors, but will help you protect yourself and loved ones from most common scams, and provides resources to help you learn more.
The Hill‘s August 15, 2024 piece, Was your data leaked in massive breach?: How to Know, and What to Do Now, has a good point about the likelihood of being at risk:
“If you’re a high-value individual that maybe has a high net worth or works at a company that they can extort you, you might actually be a real target,” Kyle Hanslovan, CEO of cybersecurity firm Huntress, previously told Nexstar. “For the masses though, the everyday common person, you’re more of a target of opportunity.”
Most people shouldn’t spend too much time worrying about what may happen if their information ends up in the wrong hands. Instead, Hanslovan recommends keeping an eye on your important accounts and making sure you’re prepared to act in case something does go wrong.
“It stinks for privacy, but it kind of normalizes just what’s happening,” Hanslovan said. “It doesn’t make it right, and it definitely doesn’t wave, you know, a company’s true fiduciary responsibilities to protect your data.”
Someone should tell NPD that.
Other Ways to Keep Bad Guys From Using Your Data to Hack You
- Make your passwords long and complex. Using at least 16 characters, with a mix of capitals, lowercase, numbers, and special symbols, will make it hard to hack you.
Image Source @2024 Hive Systems
- Use a password manager for all your longer, more complex passwords.
- Turn on two-factor or multifactor authentication for as many of your online accounts as allow it. (That’s like when you get a text or email with a code to enter before your login is authenticated.) Alternatively, you can use an authenticator app.
- Set up account alerts for your bank, investment, and credit card accounts, particularly to flag online or in-person purchases or ATM transactions outside of the US.
- Keep security software updated on your computer and phone.
- Don’t check financial accounts on insecure Wi-Fi networks; wait until you’re home, on secured WI-Fi network.
WHAT TO DO IF YOUR DATA IS USED FRAUDULENTLY
- File a police report.
- Report fraud to the Federal Trade Commission.
- If someone uses your Social Security number, report it at IdentityTheft.gov.
ONE LAST WEIRD THING
You may have noticed something odd about the class action suit. You’d expect National Public Data’s parent company to have a tech-leaning name, like InfoDynamics or Identidata.
Nope. The parent company is Jerico Pictures Inc., a Florida-based film studio owned by Salvatore (Sal) Verini, Jr., a retired deputy with the Broward County Sheriff’s office who fashions himself as an actor, producer, and writer.
Verini is also listed as the owner of companies called Trinity Entertainment Inc., National Criminal Data LLC, Shadowglade LLC (which sounds like a housing development in a horror movie produced by a company with a name like Jerico Pictures), and Twisted History LLC, which sounds like a joke.
Meanwhile, victims of data hacking won’t be doing a lot of laughing.
REFERENCES
As a Certified Professional Organizer®, I often help clients protect their identities and financial information. However, I am not a cybercrime specialist, nor do I play one on television. To research the specifics of this breach, in addition to the many government and tech-oriented links in the above post, I used a clarifying mainstream sources, including:
- 7 On Your Side steps to take to keep personal information safe amid latest data breach (WABC-TV)
- Hackers May Have Stolen Your Social Security Number in a Massive Breach. Here’s What to Know. (CBS News MoneyWatch)
- How to Check if Your Information Was Compromised in the Social Security Number Breach (Time Magazine)
- It’s Free to Freeze Your Credit: Here’s What You’ll Need to Do (HerMoney.com)
- The Weirdest ‘3 Billion People’ Data Breach Ever (The Verge)
- What to Know about Credit Card Freezes and Fraud Alerts (FTC.gov)
Keep your eyes open and your personal information close to the vest.
From Glitter to Macaroni (Part 2): Storing and Displaying Children’s Art
(DRAWING) THE CART BEFORE THE HORSE
Last week, in From Glitter to Macaroni (Part 1): Downsizing and Organizing Children’s Art, we looked at the key elements of digging out from under so that you’re house doesn’t have three-inch thick wallpaper layers of kiddie art.
To recap the key concepts:
- Children live in the moment, enjoying the process of creating art for its own sake. They enjoy applause and appreciation, but by the next day, they’re usually ready to move on, so you should be, too.
- Ask questions to show you’re curious about junior’s artistic choices and thinking.
- Have a plan for collecting the art and host at least a weekly review where you figure out what to purge and what to maintain, at least for the near-term.
- To help you cull the excess, focus on keeping masterpieces (original artwork) and let go of reproductions (coloring book pages, paint-by-numbers, etc.).
- Record the name of the little artist and the date.
If you regularly purge, you’ll feel more confident that whatever you store or semi-permanently display is the best of the best!
HOW TO STORE CHILDREN’S ART
As last week’s post explained, kids create so much art, and so quickly, that thinking you’ll put it all on the fridge or kitchen counter is a recipe for clutter. You need a plan for storage of any art projects that you hope to maintain (both short-term and long-term) without displaying. There’s just no room to show it all off!
Unfortunately, this is the one category of paper that doesn’t lend itself to the filing solutions we usually discuss, like vertical filing folders and three-ring binders with sheet protectors, such as we’d illustrated in Reference Files Master Class (Part 1) — The Essentials of Paper Filing. Those solutions work for pieces that are 8 1/2″ x 11″ emblazoned with only crayon or pencil, but thick paints, glitter, and glue often prevents paper from maintaining structural integrity and laying flat.
Flat Files
In the professional art world, instead of vertical filing cabinets, art pieces and blueprints may be rolled for shipping or travel, but are generally stored in flat files, cabinets with short but deep metal drawers. The problem? Flat files tend to be expensive and ill-suited for children’s art created by anyone but Richie Rich.
For example, this small, 5-drawer Safco Products 4969LG flat file is $710!
At 32″ deep x 46.25″ wide x 16.25″ high, (after a proper culling of lumpy finger-paintings and nature studies made from small sticks and cotton ball clouds) you could probably store all of the elementary school art. But for $710 you could buy a Disney World four-park, four-day ticket and still have $300 left over for concessions, T-shirts, sun-block, and decades of memories!
While yes, the above flat file it will let you store pieces of up to 40-inches in depth, your child’s Kraft-paper, full-sized self-portrait could also just be rolled up to fit in the tube of a used-up roll of wrapping paper!
There are more affordable flat files with more storage space (covering less horizontal real estate), like this pretty Bisley 10 Drawer Steel Under-Desk Multidrawer Storage Cabinet, available in ten colors, including black, charcoal, light grey, a truly sickly green, navy, orange, red, steel blue, white, and as seen here, fuchsia.
At 15″ deep x 11″ wide x 24″ high, it’s a smaller profile solution that works if your prolific artists create relatively narrow (dimensionally-speaking) works. It’s “only” $260, and can be used for storing art and school supplies, too. But eleven inches of width and 15 inches of depth is decidedly small for the often-expansive creativity of a Mini Mary Cassatt or Tiny (tinier?) Toulouse Lautrec.
Given that, I encourage you to seek less expensive, more portable art storage solutions.
Clean Pizza Boxes
As I mentioned last week, a (clean, new) pizza box is the right size to handle the weekly collection of art creation. As your kids get older and you do seasonal and end-of-school reviews, these can be repurposed for winnowed longer-held collections.
Sure, you can tip your favorite pizzeria cashier to save you a few extra boxes when you pick your next pie, but do you want to be beholden to maintaining a friendly relationship with Mario to keep you in pizza boxes until your kids hit middle school (and stop creating art)? And when he goes off to college, are you prepared to start fresh with his replacement?
Assuming not, consider buying a stack of white, Kraft, or themed pizza boxes directly from Amazon or a restaurant supply store like Webstaurant Store. (I recommend white or Kraft boxes so that you can label accurately (“Jamie’s Artworks—1st Grade” or “Chris’ Creativity — 2024”) without cartoonish distractions.
These boxes often come in packs of 50 for about $30-$45, so split a batch with the other parents in your carpool or PTA.
Just be sure to get boxes that are at least 12″ square, as most children’s art won’t fit in the 10″ x 10″ boxes. You can also select options that come in 14″ or 16″ (or even larger) sizes, so explore box style you want to see the different sizes available.
Try one box for each child for gathering a week’s worth of art for curation meetings, storing it on a shelf in the kitchen pantry or mudroom, and another more permanent box for each child into which you put the weekly “best-of” selections.
Art Portfolios Bags
Hard-sided art portfolios cases are a popular resource for professional artists to store work or carry their best pieces. However, children’s art tends to be larger and “lumpier,” so portfolio cases aren’t the best option. Instead, opt for large format portfolios and portfolio bags.
The standard is something like the Classic Red Rope, Paper Artist Portfolio with Soft Woven Handle. All versions come with a 2-inch expandable gusset, and comes in multiple sizes (14″ x 20″, 17″ x 22″, 20″ x 26″, 23″ x 31″, and 24″ x 36″), with prices ranging from $16-$24.
These are lightweight and constructed with heavy-duty recycled paper, ideal for inexpensive paper art storage. Find them on Amazon at the link above or in your local art supply stores. Stand these up along the back wall of a child’s closet or slide them behind a child’s bookcase or dresser to keep art tucked out of the way. You might also consider using using these in combination with pizza boxes, with the pizza boxes for weekly collection and the portfolios for longer-term storage.
For more visually stimulating storage options, you’ll find lots of zippered plastic/nylon portfolio bags, like this SUNEE 19″ x 25″ Art Portfolio Bag. The nylon strap and edging are sewn into the mesh cloth for extra durability, and it’s semi-transparent so you can immediately realize, “Ah, it’s Katie’s art collection.”
Use one portfolio for each child, labeled with the name on the outside. Don’t try to combine different children’s art in the same storage, especially when they are small.
Aim to keep relatively equivalent numbers of art pieces (per week, per semester, etc.) for each child. If your kid makes it to middle school or high school and is still creating massive numbers of pieces — prolific creation is a rarity after 6th grade — then you have an actual artist on your hands and have my permission to treat this as an interest/hobby (much like sports or musical performance). But when your kids look back in adolescence to what you’ve retained from their tiny tot years, spare yourself family strife and aim for balance.
Capturing Memories
The location doesn’t matter as long as you have adequate space to keep these collections accessible (and file them away regularly). Remember, legal-sized filing cabinets will give you more length, but chance are good that what you need most is more width. If you fold children’s art to make it fit, the paint and glue will crack and flake; glitter will come loose.
You can also choose clear plastic bins to store the art that you decide to keep, memory box-style.
Whatever storage method you use, clearly label each box, bin, portfolio, or folder with the child’s name and the date range. As I noted last week, you may think that you’ll never forget when your Tiny Titian or Mini Matisse created each piece of art, but I guarantee you that 30 years from now, you won’t be able to tell which kid did which.
WHERE TO DISPLAY CHILDREN’S ART
Minimize the backlog, then consider which tangible pieces on display.
Identify a location for a rotating display.
Rotate the art regularly to keep it fresh. Display this week’s award winners and replace them frequently. (Remember, kids live in the moment, so don’t make VIP displays about a moment six months ago!)
Art galleries have both permanent exhibits and rotating ones that allow fresh, inspiring work to grab the attention of visitors. Permanent exhibits (like the collection of family photos on the wall next to the staircase) are lovely, but it’s the rotating exhibits that will catch the eye. The question becomes, where shall it all go?
The American standard is to display art on the fridge. This worked well when everyone had a big white (or avocado green) refrigerator that happily accepted a plethora of magnets. Nowadays, more and more of our boxy chill chests have non-magnetic fronts and are designed to be pieces of art themselves.
Before you run to the 1960s-Classic-Fridges-Are-Us Emporium for your next art wall installation, recognize that there are alternatives to hanging art where your lunch lives.
Invest in a large cork bulletin board.
Pick a bulletin board like you might see in a typical classroom, such as this one from Quartet.
Find full-sized, framed cork boards on Amazon or at office or school supply stores. Alternatively, buy individual cork tiles — array them in a uniform grouping or artistically around a child’s room or playroom — to affix to your walls.
Display the art as-is, right on the cork, or cover the entire board with dollar-store wrapping paper or kraft or butcher paper. Your kids can even draw on or decorate the paper, first, creating a meta-message of art-on-art, or add drawings and designs around the posted art.
Perhaps, use just one cork tile in a high traffic area of the home to showcase the Masterpiece of the Week!
The board does not have to be cork, per se. Customizable felt boards and panels, like these from Felt Right, can make a child’s bedroom or playroom wall bold and exciting as a background display option.
Princess Castle from Felt Right
Wallpaper an unfinished space, like a basement or work area.
Art can be a fun way to decorate your child’s room as well as any other casual area, like a guest room, mud/utility room, playroom or basement, whether you use a cork board or not.
The walls of a basement laundry room are likely to be gunmetal grey and depressing. Charming and colorful children’s art can brighten the area (and the mood of laundry day) immensely. Easily and safely attach artwork to walls with removable 3M’s Command-brand traditional or re-positionable Poster Strips.
Match your child’s magnetic personality!
Chalkboard paint allows children to create masterpieces directly on the wall, but magnetic paint is actually a storage solution for existing art.
Try a brush-on paint like Rustoleum’s Magnetic Primer or Magnetize It! Magnetic Paint & Primer so your wall surface will hold magnets for displaying artwork, schoolwork, and more. Alternatively, use a sprayable magnetic paint primer, like Krylon’s. Find them at Amazon or home supply stores, and then paint your wood, metal, masonry, drywall, or plaster walls.
Organize to Help the Seniors in Your Life With Technology
We love technology. However, it does not always love us.
Technology is not always (or even often) intuitive, which makes it hard to organize the technology and the content provided by the technology. This is especially true for our parents and grandparents (or ourselves, if we happen to be seniors).
Whether the seniors in your life embrace technology or eschew it, the digital realm has a lot to offer them.
Health and Safety Technology
- Wearable fitness trackers like Fitbit, Garmin, and Apple Watch (and associated apps) for tracking:
- nutrition and calories burned
- steps taken and stairs climbed
- health metrics like heart rate, blood pressure and glucose levels
- Reminder alerts and alarms for taking medicine and testing blood pressure and blood glucose.
- Phone-based magnifiers for helping read medicine bottle labels and prescription instructions.
- Phone-based cameras for supporting memory (noting parking locations, remembering hotel names and room numbers, etc.).
- Videoconferencing for telehealth allows seniors to stay connected with their physicians for regular visits and making inquiries without having to venturing out to drive in inclement weather or seek rides when an in-person appointment isn’t necessary.
- Fall detection and emergency hotline hardware and software, or medical alert systems, allow seniors to get help if they suffer falls or medical emergencies in their homes, even if they are not positioned near their phones or are unconscious.
Paper Mommy and I call these the “I’ve fallen and I can’t get up” buttons after the grating commercials.
They range from wearables like bracelets and pendants to wall-based systems, and are connected through phone lines to base stations, so if someone suffers an emergency, they can “call” through that base station, like an intercom. If the user does not respond to the service’s inbound call, emergency services are dispatched. Common systems include Life Alert, Medical Guardian, and ADT Medical Alert.
Smart Home Technology
As with health technology, a variety of smart home technologies can make life easier and more convenient for all users, but especially seniors. These include:
- smart lighting and blinds
- smart plugs and timers that turn appliances off and on
- digital monitoring systems for temperature control, CO2 detection, humidity, and air quality
- smart thermostats
- robot vacuums
- GPS-based trackers to locate lost items
- digital doorbell cameras to help monitor who is at the front door (delivery staff, visitors, bad guys, etc.)
Digital monitoring and home management can make it easier for seniors with low mobility or low vision to be able to care for their homes and personal comfort with minimal effort.
For more on smart home tech for seniors, the New York Times’ Wirecutter site has a great piece on the 14 Best Smart Home Devices to Help Aging in Place.
Entertainment and Social Connection Technology
There is no age limit on enjoying books, TV, movies, or music, but the same technology that brings a wider variety of options into our homes, but these technologies are not always intuitive. It’s not that Spotify or Netflix is easier to to use when you’re 25 than when you’re 85, but those who have always lived with technology are quicker to note and understand user interface changes and make quicker guesses as to where missing options may be hiding.
Retirees who no longer interact with others in the workplace or at as many social gatherings as previously can benefit from all the modern offerings, including:
- Smart TVs with cable or satellite programming
- Streaming entertainment from mainstream services like Amazon Prime, Netflix, Apple+ TV, Hulu, as well as niche programming services like BritBox or BroadwayHD.
- Music streaming services like Spotify, Apple Music, Amazon Music, or Pandora
- Podcasting apps
- Book and audiobook services and apps like Audible, Libby, and others that allow you to purchase entertainment or borrow from your public library.
When Tech Go Wrong
We’ve all dealt with the frustration of tech going wonky. The difference is that the younger we are, the more likely we are to recognize a problem that we’ve seen before and recall how to solve it. We’re more likely to visit the service’s FAQ pages or Google the problem. Seniors, however, may be both less likely to have experienced (or recall experiencing) similar problems and less adept at digital search and the right prompts to solve the problem easily.
When I got in the car to run errands this weekend, in place of the digital clock on my car’s navigation screen, it just said “–:–“ so I immediately went to the on-screen settings icon. However, on the resulting screen, the date/time icon was greyed out. I vaguely recalled this having happened once before, so I wasn’t immediately worried that my car was “broken” or that there was an expensive onboard computer problem.
First, I checked Twitter (I refuse to call it X) reports of widespread problems. Twitter is still my go-to for “is it happening right now” technology issues unless it’s an internet-based issue, in which case I follow the steps I described in Paper Doll Organizes the Internet: 5 Tools for When the Web Is Broken.
Then I Googled “Kia date/time setting greyed out and not working” on my phone. I got varying reports of it being a satellite issue that would self-correct; others suggested pulling one of two different fuses and/or resetting the onboard programming.
I can just shout, “Hey, Siri, what time is it?” so this wasn’t an emergency. Thus, so I didn’t get flustered, and figured if the problem continued I would check it out later in the weekend. An hour later, after a trip to Walmart (where the cashierless payment technology had everyone frustrated), I returned to my car to find the clock working again.
Now, take a moment to imagine your Great-Grandpa dealing with this clock kerfuffle, getting progressively more annoyed that the auto manual’s index and table of contents yielded no immediate solutions. Would he head to the search engines? Would he become agitated?
We all love technology and we all hate when tech doesn’t work as it’s supposed to. The only difference is that the younger we are, and the more privileged (financially, socially, educationally) we are, the more exposure we’ve likely had to potential solutions. The best thing we can do to make technology easier for our elders is to help them when we can, and connect them to others who can help them when we are not able to do so.
HOW TO HELP THE SENIORS IN YOUR LIFE WITH TECHNOLOGY
Let’s get the giggles out of the way, first.
Don’t laugh at them. When possible, do laugh with them.
This should be obvious. But it’s also hard. While serving as Paper Mommy‘s tech support over the phone, I kept trying to point out the lock icon so that she could recognize secure websites.
Because we couldn’t see one another’s screens, I was trying to give her landmarks, and I could tell she was looking in the right location in the URL bar at the top of the screen, but she kept not seeing the lock icon. Finally, Paper Mommy, frustrated, insisted “It’s not there! The only thing there is something that looks like a little purse.”
By Santeri Viinamäki, CC BY-SA 4.0
Um. OK. I had to laugh. While yes, to anyone thinking in terms of technology, that secure URL icon is a padlock. But if you’re in your 70s or 80s and haven’t been technology-focused for your entire adulthood, yep, it’s a purse. A green handbag.
Start with, and explain, the basics. Use proper lingo when you can, but if your person just can’t get a handle on remembering the term “scroll bar,” try saying, “Do you remember the vertical bar that makes the screen move up and down, like an elevator?” Use vivid, memorable language, and be prepared to backtrack. Often.
Let them make mistakes. Many seniors are afraid that they will “break” the computer or gadget by clicking on the wrong link. Assuming you’ve covered the basics of avoiding phishing and other scams (see below), assure them that changing settings isn’t going to void the warranty or damage the software or the hardware.
Do not condescend. If this senior is your senior (parent or grandparent), remember how many times they needed to help you learn how to use a spoon or spell your name.
Be patient. Go slowly and be as patient as you can be. (And if you can’t be patient with your mom even though you are known for being patient with clients or colleagues, recognize that you and your favorite senior will have different perspectives, and find them an alternate IT help desk, once that doesn’t look like you.)
Explain online dangers and prepare them for what they should NEVER do. Technology doesn’t need to be scary, but it often is, and especially so for seniors. Teach the seniors in your life about phishing scams, how to identify the true source of emails (by hovering over the sender name and looking at the actual domain name of the address), how to look for secure sites (and the “purse”), and how companies and banks and the government will never call or email and ask for passwords or other information.
For more on this, refer to my post from March, Slam the Scam! Organize to Protect Against Scams.
Teach them where to look for resources and how to ask search engines for help. My mom once called me because every bit of text on her Facebook screen had turned German. I knew immediately that this was because Facebook had a word cloud of language names in the lower right-hand corner of the screen.
If you were holding an iPad (as she was) on the right side, it would be easy to press your thumb on one of the languages and change your settings. (Facebook has since moved this element off the main screen.)
I’d once accidentally turned my Facebook default language to French, and had to Google the solution, and my Google-fu is pretty strong. However, to the uninitiated senior, it can be tempting to ask a question as you might ask someone sitting next to you on the couch: “Why is my Facebook in German?” However, to yield a more helpful answer (at least until our AI overloads take complete control), a better query might have been, “revert Facebook default language from German to English.”
Search engine language is not intuitive, but we can all — including seniors — learn better queries to find help more quickly.
Customize accessibility settings when seniors get new devices. Sometimes, just making text larger or addressing basic accessibility issues will make the entire navigation process easier for them.
BUILD ON INITIAL GUIDANCE WITH MORE COMPLEX TECH SUPPORT
Use Screen-Sharing Technology Options
If you’re helping a senior long-distance, it can be maddening for both of you. They may feel rushed, and you might be knocking your head against the wall because they can’t “see” what you know or believe to be right there!
At minimum, seek solutions that grant you remote screen viewing so you can see what they’re doing at their end and provide tactical directions. Be aware that there’s often a delay between what they’ve done and what you see, so just as when you’re working on the phone, try to discourage them from jumping multiple steps ahead.
In addition, there are remote access software programs and apps that allow you to manipulate someone else’s device from wherever you are. This is how the help desks at Apple and other big software and hardware companies guide you through IT troubles. Unfortunately, it’s also how scammers get access to your loved one’s computers, so it’s important that they understand not to provide this access to anyone they don’t know unless they are seeking the help of an authorized, respected technology expert and NOT someone who randomly calls and claims that “There is a problem with your Microsoft computer.” (There isn’t.)
I used to help Paper Mommy and my virtual clients with LogMeIn, which is now $30/month) However, there are still free and affordable options for providing remote tech support to your beloved seniors, including:
- Zoom will let you request or offer remote access (as part of your account). It works on computers as well as iOS and Android devices.
- Microsoft Teams has a similar function for sharing content, as well as giving and receiving control.
- TeamViewer used to be free, but (as with most remote access programs, has moved to a subscription model for all users). Still, $24.90/year for a single user remote license should give you piece of mind that you can help your senior for less than fifty cents a week.
- Chrome Remote Desktop — This option is free and low-cost. You may find that you need to help your senior set up Chrome Remote Access first to make the process work.
All of the above options will work whether you and your senior have the same platform (Apple or Windows) or are mismatched. Other options require you to be using the same platform.
- Apple Mac users have a few options. If you’re both using Apple computers, you can make use of the free Apple Remote Login, but as with the Chrome option above, you’ll need to set it up in advance.
- Alternatively, without any advanced prep, (and again, if you’re both using Macs), you can use “Screen Share” from within the Messages app:
-
-
- Open the Messages app on your Mac.
- Select a conversation with your senior relative or friend. (If you haven’t ever texted with them, start a new conversation.)
- Click the “i” button in the upper right-hand corner of the window. A set of options will drop-down.
- Click “Share.”
- Ask your senior to share their screen. (Alternatively, they can also go to this same menu and invite you to view their screen.) They’ll get a pop-up requesting permission to share their screen with you. They need their “Control My Screen” option selected and should click “Accept.” From this point, you can control their Mac and show them what to do, step-step, or fix problems yourself.
-
Finally, I find it helpful to initiate a Facetime (Mac-to-Mac) call before starting the process, but you can also speak on the phone while troubleshooting.
- Windows users have similar built-in options, including Quick Assist and Windows Remote Desktop Connection.
Write Down Instructions, Step-By-Step
Don’t expect seniors to remember intricate processes they’ve only seen once or twice, or to intuit the workings after minimal practice.
When one of my clients (senior or otherwise) is learning new processes on the computer or another device, I teach the step and then write it down on a numbered list. Once we’re all done, I create a title with “if,” such as “If you want to listen to your new voicemails…” or “If you want to download an app from the App Store…”
Make a notebook of these lessons so your senior can flip through the pages, or even create an index in the front. (And yes, can type these lessons and store them in Notes, Dropbox, or Evernote if that’s something your senior is comfortable navigating.)
HOW TO OUTSOURCE TECH SUPPORT FOR SENIORS
Do you and your senior end up fighting when you try to help with tech? Sometimes, the best way to help is to arrange alternate help. (This is why, when adult children and their seniors spar over downsizing, bringing a professional organizer in is the best option.)
Outsource To Your Teenager(s)
Assign your teens to help their grandparents (or neighbors or friends who are grandparent-ish age).
Too few young people have the opportunity to learn from older generations, and this kind of bond can be good for both groups. Seniors will feel younger when engaging with teen family members, and the teens can connect with grownups with different perspectives on career, family, life, and history. (And shockingly, they’ll be more patient with Grandma than they are with you.)
AARP’s Senior Planet
Senior Planet is a free technology service sponsored by AARP, but you don’t have to be an AARP member to use it. (That said, at $16/year for anyone over 50, AARP’s discounts and educational resources definitely make it valuable.)
Senior Planet offers in-person virtual sessions, in-person classes in major cities, and online classes, like “How to Choose a New Computer.” There’s a hotline for those who need immediate assistance for simple questions. It’s available weekdays from 9 a.m. to 8 p.m. Eastern, during which Senior Planet’s “technology trainers” (employees and volunteers) can answer questions about email, texting, app notifications, video conferencing, and other tech conundrums.
Anyone needing personalized tech help can call the hotline at 888-713-3495 or fill out a form to schedule a help session.
Cyber Seniors
Cyber Seniors is a volunteer-based, non-profit organization and is available at no cost to users. Most volunteers are in their late teens and twenties and have training to serve as “digital mentors” to seniors. Think of it as digital natives guiding digital immigrants through the cyber world.
Cyber Seniors provides both one-on-one individualized support and as well as group education.
For individual needs, fill out a request form with general information(contact email, birthdate) and situation (device type, etc.), and then select an appointment date and time for a volunteer to contact you by phone. Once the mentor calls, you explain what you’re trying to do (e.g., attach a photo to an email, set up a Facetime call, change the settings in a program). Users can request a specific mentor by name or work with anyone on the CyberSeniors team, so if Grandma meshes well with a certain person, request a repeat session.
Cyber Seniors offers weekday group webinars over Zoom on tech and cybersecurity (and other) topics, and recorded prior webinars are also accessible.
GoGo Quincy
GoGoQuincy, promising “tech support for non-techies” started as a service to help seniors with but has expanded to assist anyone, no matter the age, with technology difficulties. For up to one call per month, the service is free; after that, there’s a $5/month fee plus $11 per call, so if there’s any chance you or your senior might be making more than two calls a month, the unlimited plan (for $19/month) is the way to go. (Reviewers note that experts didn’t try to upsell memberships or get callers to sign up for the paid service. Still, I’d encourage exhausting free options first.)
GoGo Quincy has a telephone hotline if you need immediate technology assistance; otherwise, schedule a session through the GoGo Quincy website.
Hire a Technology Specialist
Your best bet for a loved one (or yourself) maybe to hire a professional technology consultant. I have senior clients who are active in their non-tech lives but for various reasons need support with their web sites, social media, or ever-more-complex devices, and having a paid consultant, either on retainer or paid per call, gives them confidence that they’re getting professional level services.
Online, you can find a variety of in-person and virtual technology coaches, like Tech Coaches or Candoo Tech.
Additionally, there are professional organizers, working both locally and virtually, who can assist with making technology more accessible. My technology-minded colleagues in the National Association of Productivity and Organizing Professionals (NAPO) can be found by going to NAPO’s website and conducting a search, as follows:
- Go to NAPO.net.
- Select “Professional Directory” from the FIND A PRO drop-down menu at the top of the screen. Alternatively, you can scroll down the page past the photo banner to where you see the words the following:
- On the resulting search page (which defaults to a radius search), type in the requested information and select Digital Organizing from the residential organizing drop-down. The screen will refresh, giving you professionals guide you in organizing your technology.
Consider Artificial Intelligence
It’s not always ready for prime time, but there are AI options for getting tech support when humans aren’t available. One option is HelpMee.ai, which promises patient, voice-enabled conversations and screen sharing to guide seniors step-by-step through computer problems.
HelpMee.ai has multiple price points, from a free trial for 20 minutes of support, to three different levels of monthly support ($9.99/month for 1 hour, $19.99/month for four hours, and $24.99/month for 8 hours of support.
With all of these options, seniors can enjoy the benefits of technology while minimizing the frustrations. Don’t give up on helping your seniors with tech, and don’t let them give up, either!
If you have your own favorite tips and services for helping seniors with technology, please share in the comments.
Follow Me