Archive for ‘Tech’ Category
How to Organize Your Response to the 2024 National Public Data Breach
Hack! Breach! Data theft!
You see a news story about yet another company getting hacked, or you receive a letter from some service provider telling you that their servers were “breached.” Sometimes the letter offers advice, or perhaps a year of free credit monitoring.
Organizing your records, passwords, financial resources, and entire identity to protect against identity theft is exhausting. It would be understandable if you tend to tune out any news about such hacks and breaches.
Over the past week or so, however, you might have heard about a particularly nasty breach, leaving bad guys with access to millions of Social Security numbers. That probably made you sit up and take notice…and get queasy.
THE UNPRECEDENTED BREACH OF SOCIAL SECURITY NUMBERS AND MORE
At the outset, I should note that contrary to popular perception — the Social Security Administration was not hacked. The federal government wasn’t breached.
Who Got Hacked and When?
A Florida-based data brokerage company, National Public Data (NPD), got hacked. You may wonder how NPD got so much personal data in the first place. It, like many companies of its kind, scrapes data from wherever they can, including federal and state public records databases like voter registries, DMV records, professional license filings, birth/marriage/death records, criminal and civil course records, and non-public databases.
So, private information, by way of how the modern world works, gets stored somewhere over which we have no control, and then scraped, gobbled up by companies like NPD. They then turn around and sell our private data to anyone willing to pay — from employee background-check sites to private investigators (not cool, Sam Spade!) to data resellers.
According to NPD, the crime took place in December 2023; it just took a while to become known (and then a lot longer for NPD to own up to it). It’s not clear who actually stole the data.
What is clear is that the breach became known in on April 7, 2024, when a hacker group identified as USDoD posted on the dark web, offering an estimated 2.9 billion individual rows of data records for $3,5000,000. Jeez Louise!
At this point, various “bad actors” (by which I don’t mean David Hasselhoff or Pauly Shore) began posting on the dark web and leaking about the availability of the purloined data.
The breach was reported by the Daily Dark Web in a piece entitled NationalPublicData.com Hack Exposes a Nation’s Data:
The leaked data, which spans from the years 2019 to 2024, is of unprecedented magnitude, comprising 2.9 billion rows. The sheer volume of information involved is monumental, with the compressed data reaching 200GB to a staggering 4TB when uncompressed. The breached database includes comprehensive citizen information, firstname, lastname, middlename, name_suff, address,city, county name, phone 1,aka1 fullname, ssn and more. Such a massive breach raises serious concerns regarding data privacy, security, and the potential for widespread misuse or exploitation.
However, Daily Dark Web also noted that there was “a strong possibility that the assertion may be exaggerated and that the data could have been scraped from publicly available sources. Additional scrutiny and analysis are required to validate or refute these allegations.”
You’d expect that the mainstream media might attack this story like a dog with a bone, but few outlets took any notice. Instead, they focused on all the usual wars, natural disasters, sports, bird flu, Taylor Swift, and Congress trying to shut down TikTok.
Then, on July 21, 2024, someone leaked exactly what was stolen. Members of the cybercrime community Breachforums released in excess of 4 terabytes of data they claimed had been stolen (though not by them) from NPD.
Photo by Markus Spiske on Pexels.com
What Did the Hackers Get?
The breach contained massive database holdings at the nationalpublicdata.com domain, stealing Social Security records, phone numbers, physical address histories, and some email addresses of many millions of Americans. Information datasets from Canada and the United Kingdom were also included.
Per Troy Hunt, a regional director of Microsoft and founder of Have I Been Pwned (a site that helps people determine whether their email address has been included in data breaches), there were also 70 million rows from a database of U.S. criminal records.
Techcrunch referred to the data stolen as “partly legitimate — if imperfect.”
Brian Krebs of Krebs on Security further wrote that Atlas Data Privacy Corp. researchers found that there were 272 million unique Social Security Numbers in the entire records set, and that most of the records had a name, Social Security Number, and home address; approximately 26% of those records also included a phone number.
Apparently Atlas verified a subset of 5,000 addresses and phone numbers, and found that those records were, with “very few exceptions” for people born before January 1, 2002. So, maybe your college student is safe. But the rest of us? Oy.
Atlas also found that the average age of consumers in the records was 70 — with approximately two million records related to people who would be at least 120 years old at this point, so at least some of have already shuffled off this mortal coil, taking their credit lines with them.
This still leaves a lot of questions. Which data got out? Was it accurate or out of date? Which data was for deceased persons and which for real, live peeps? And what good data is paired with bad data?
If you’re feeling cyberwonky, read Troy Hunt’s Inside the “3 Billion People” National Public Data Breach. Hunt states that, “[t]here were no email addresses in the Social Security number files.” So, figuring out how bad it all is may take a while, because it’s hard to know what info is current and properly matched to your public identity.
Where Do Things Stand Now?
Mainstream media finally took notice on August 1, 2024, when California resident Christopher Hoffman filed a class action suit. Even then, NPD didn’t respond publicly until Friday, August 16, 2024, more than two weeks later, four months after the breach was originally reported, and more than eight months after the initial crime occurred!
And when NPD finally did post a milquetoast-y comment, it merely said that the breach involved a “third-party bad actor that was trying to hack into data in late December 2023, with potential leaks of certain data in April 2024 and summer 2024.” Well, duh.
That’s not even all! According to two Bleeping Computer pieces, National Public Data Confirms Breach Exposing Social Security Numbers, and Hackers Leak 2.7 Billion Data Records with Social Security Numbers, on August 6, 2024, “another threat actor known as Fenice shared for free the most comprehensive variant of the database with 2.7 billion records, with multiple records referring to a single person” and further, the “threat actor known as “Fenice” leaked the most complete version of the stolen National Public Data data for free on the Breached hacking forum.”
Meanwhile, in finger-pointing worthy of the Spider-Man memes, this Fenice claimed that the data breach was actually conducted by a different threat actor named “SXUL” rather than USDoD. (What, nobody’s named Mike anymore?)
(I created this from a meme generator. Apologies for offended artistic tastes.)
So, our data was stolen, priced for sale for $3.5 million, and then offered up for free to hackers, but nobody told us regular folk until the lawyers wanted attention for a class action suit?
If you feel like you need an aspirin, you’re not alone. Nothing about this feels particularly organized. Or fair.
This class action suit is a big deal, because, as the plaintiff’s law firm explained in a press release, Hoffman was not a customer of NPD. None of us were.
Thus, unlike when we get those letters from our doctor’s office or credit card companies, we never voluntarily gave our personal information to NPD in the first place, so most Americans (and Canadians, and citizens of the UK) won’t even know if they’ve been affected by the breach until or unless something along a continuum from hinky to financially catastrophic happens.
As a result, it’s essential to take action and organize your resources against potential fallout.
HOW TO KNOW IF YOUR INFORMATION WAS HACKED
The cybersecurity firm Pentester accessed the files included in the breach and created a free database/breach check of the stolen information — but with Social Security numbers redacted, birthdates partially redacted, and phone numbers and street addresses in the clear.
I know it doesn’t look very impressive, but experts and journalists, including at Time Magazine, have recommended using it.
Enter your first name, last name, state, and birth year. It will search billions of leaked records and note whether your information was included in the breach.
If your data isn’t found, you’ll get an error message instead of a list of records. Yay! Except that’s the starting point, not the finish line. Boo!
- Check every state you’ve lived in. Ever.
- Check your maiden name, or any other name by which you’ve been known, legally or otherwise.
- Check for your significant other, your parents, your kids, and pretty much everyone you care about. (I mean, you could also search for your horrible boss, the kid who stuffed you in a locker in seventh grade, and your ex-mother-in-law, just to enjoy a little schadenfreude. I won’t tell.)
However, will only tell you is whether your information is out there, somewhere, naked. Your next step is protect that data from molestation as best you can.
PROTECT YOURSELF AGAINST YOUR DATA BEING USED AGAINST YOU
Monitor your financial life
You should already be regularly checking your bank accounts and credit card statements for anomalies. Either log in to one at a time or use a financial dashboard like Empower, Rocket Money, or one of the other popular alternatives to the late, lamented Mint.
Next, monitor your credit reports.
Longtime Paper Doll readers know that I always advise using AnnualCreditReport.com, which, by law, guarantees a free credit report from each of the three credit reporting bureaus per year. Better yet, after the onset of the COVID pandemic and the related financial chaos that ensued, Equifax, Experian, and Trans-Union temporarily offered free weekly credit reports.
The bureaus extended those offers twice over the years, and as of last October, the Federal Trade Commission reported that AnnualCreditReport.com will now permanently make available weekly credit reports at no charge so that consumers can dispute errors, be watchful for any fraudulent account openings or changes, and report identity crimes at IdentityTheft.gov.
While you’re pulling your own credit report, pull them for your children, too. Even the existence of a credit report for a child who has never applied for credit is a big, honking sign that something fraudulent may have occurred.
Place a fraud alert on your credit file
This requires that any creditors contact you before making changes to any of the accounts you already have or before opening any new accounts in your name. You needn’t contact all three credit bureaus; rather, once you request a fraud alert with one bureau (say Equifax), the other two (Experian and Trans-Union) will be notified.
Per a law passed in 2018, fraud alerts stay in place for a full year (unless you rescind it earlier), and victims of identity theft and related crimes can secure an extended fraud alert for seven years. Previously, fraud alerts lasted only 90 days.
Also, the law requires that each of the credit reporting bureau must automatically send you a free credit report after you request a fraud alert. Scrutinize them carefully.
To request a fraud alert, contact one of the three credit bureaus’ fraud alert divisions:
- Equifax — or call 1-800-525-6285
- Experian — or call 1-888-397-3742
- TransUnion — or call 1-800-680-7289 (Note: an extended TransUnion fraud alert must be requested by mail.)
But before you choose this path, there’s a better option.
Freeze your credit file
A credit freeze is different from a fraud alert. While the fraud alert says that creditors have to contact you before changing or opening accounts, a freeze says, “Nope. Do not pass GO. Do not collect $200.” A freeze prevents any new loans or credit from being taken out in your name — even by you!
A credit freeze is different from a fraud alert. A fraud alert requires creditors contact you before changing/opening accounts; a freeze says, *Nope. Do not pass GO. Do not collect $200.* A freeze prevents any new loans/credit from… Share on XThe freeze stays in place until or unless you revoke it. So, if you need to buy a new car, seek a student loan or mortgage, or apply for a credit card, you can temporarily remove the freeze. After you secure funding, you can put the freeze back on.
Ice Photo by Enrique Zafra at Pexels.com
- Contact each of the three credit bureaus.
Unlike with the fraud alert, where you only have to contact one of the credit bureaus, you’ll need to contact all three at the following freeze division links or numbers:
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- Equifax — or call 888-397-3742
- Experian — or call 866-478-0027
- TransUnion — or call 800-916-8800
You must create an account with login credentials before you can proceed to request a freeze.
- Keep your PINs in a safe place.
When you place a freeze on your credit, you’ll get PIN. You’ll need those PINs to defrost — I mean, unfreeze — your credit later. (Note: I helped a less tech-savvy client in her 80s accomplish this on Friday, and we learned that TransUnion no longer requires a PIN; your TransUnion login will suffice.)
Where you safeguard your PIN depends on the standard methods that you already use; you don’t want to be dependent upon your memory of an out-of-character decision.
- Write PINs down and put them in your fireproof safe or safety deposit box.
- Enter PINs in your digital password manager.
- Put PINs in your secure password book in code.
Do NOT put them on a sticky note affixed to the front of your computer. Do NOT write them in a little notebook that you take out of your home.
- Protect the credit files of your loved ones and those in your care
That 2018 law guarantees that you can freeze (and unfreeze) your own credit for free. (This is different from a credit lock, which requires a subscription to a credit bureaus’ services.) In addition to setting a freeze for yourself, you can obtain a credit freeze for your children under the age of 16. (Minors aged 16 or 17 may request their own freezes.)
Photo by Julia M Cameron on Pexels.com
Because minors can’t apply for loans, people rarely check children’s credit history. In theory, there shouldn’t even be a credit bureau file for a child, so when young adults start out trying to get student loans or credit cards, they may be in for a shock to learn that someone has already destroyed their credit!
For more on preventing children from being the victims of identity theft, check out:
https://consumer.ftc.gov/articles/how-protect-your-child-identity-theft
Additionally, if you serve as a conservator or guardian, or if you hold someone’s Power of Attorney, you may secure a free credit freeze for them, as well.
Why else should you get a credit freeze?
Any time you are at greater risk of identity theft, whether through a massive data breach, a run-in with a bad roommate, a breakup with a creep, or you’ve had your wallet stolen or your home burgled, a credit freeze can give you peace of mind that nobody will be able to access credit in your name.
Similarly, if elderly relatives develop dementia or anything that impairs their cognitive capacity, they can become prey to predatory lenders and charlatans selling everything from scammy auto repair warranties to non-existent services. A credit freeze prevents scams from moving past the spam stage.
Military Fraud Alerts
Members of all United States military branches have an additional resource that predates the 2018 law. They can set active duty alerts, allowing them to place a fraud alert for one year, renewable for the entirety of their deployment.
For Equifax, use the online form for an Active Duty Alert or call 800-525-6285. Meanwhile Experian has an online form but no phone number, and TransUnion has a phone number (800-680-7289) but no online form.
As a bonus, securing an active duty alert prompts the credit reporting agencies to remove a service member from the marketing lists for sneaky pre-screened credit card offers. (Service members can request to be added back, but who wants that junk mail?)
DON’T GET SCAMMED
Even partial information allows scammers to contact you, pretending they’re preventing scams. A caller might fake being from your bank or credit card, alerting you to a hacking risk. They may request you log into one of your accounts and change passwords (to something they provide) for “testing” purposes that might sound reasonable if you’ve been interrupted while chasing a toddler or running a meeting.
Photo by mohamed_hassan from PxHere
Be vigilant. If contacted by phone, text, or email, don’t respond, even (or especially) if the contact appears to already have some of your data. They’re using what they DO have to get you to reveal what they DON’T have — more of your private information. Call your financial institution directly.
The Social Security Administration won’t call you. They won’t email. They won’t text you. (Government sites may email or text two-factor authentication codes when you log into a federal site, like ssa.gov, but that’s initiated by you.)
My March post, Slam the Scam! Organize to Protect Against Scams, focused mainly on scams targeting seniors, but will help you protect yourself and loved ones from most common scams, and provides resources to help you learn more.
The Hill‘s August 15, 2024 piece, Was your data leaked in massive breach?: How to Know, and What to Do Now, has a good point about the likelihood of being at risk:
“If you’re a high-value individual that maybe has a high net worth or works at a company that they can extort you, you might actually be a real target,” Kyle Hanslovan, CEO of cybersecurity firm Huntress, previously told Nexstar. “For the masses though, the everyday common person, you’re more of a target of opportunity.”
Most people shouldn’t spend too much time worrying about what may happen if their information ends up in the wrong hands. Instead, Hanslovan recommends keeping an eye on your important accounts and making sure you’re prepared to act in case something does go wrong.
“It stinks for privacy, but it kind of normalizes just what’s happening,” Hanslovan said. “It doesn’t make it right, and it definitely doesn’t wave, you know, a company’s true fiduciary responsibilities to protect your data.”
Someone should tell NPD that.
Other Ways to Keep Bad Guys From Using Your Data to Hack You
- Make your passwords long and complex. Using at least 16 characters, with a mix of capitals, lowercase, numbers, and special symbols, will make it hard to hack you.
Image Source @2024 Hive Systems
- Use a password manager for all your longer, more complex passwords.
- Turn on two-factor or multifactor authentication for as many of your online accounts as allow it. (That’s like when you get a text or email with a code to enter before your login is authenticated.) Alternatively, you can use an authenticator app.
- Set up account alerts for your bank, investment, and credit card accounts, particularly to flag online or in-person purchases or ATM transactions outside of the US.
- Keep security software updated on your computer and phone.
- Don’t check financial accounts on insecure Wi-Fi networks; wait until you’re home, on secured WI-Fi network.
WHAT TO DO IF YOUR DATA IS USED FRAUDULENTLY
- File a police report.
- Report fraud to the Federal Trade Commission.
- If someone uses your Social Security number, report it at IdentityTheft.gov.
ONE LAST WEIRD THING
You may have noticed something odd about the class action suit. You’d expect National Public Data’s parent company to have a tech-leaning name, like InfoDynamics or Identidata.
Nope. The parent company is Jerico Pictures Inc., a Florida-based film studio owned by Salvatore (Sal) Verini, Jr., a retired deputy with the Broward County Sheriff’s office who fashions himself as an actor, producer, and writer.
Verini is also listed as the owner of companies called Trinity Entertainment Inc., National Criminal Data LLC, Shadowglade LLC (which sounds like a housing development in a horror movie produced by a company with a name like Jerico Pictures), and Twisted History LLC, which sounds like a joke.
Meanwhile, victims of data hacking won’t be doing a lot of laughing.
REFERENCES
As a Certified Professional Organizer®, I often help clients protect their identities and financial information. However, I am not a cybercrime specialist, nor do I play one on television. To research the specifics of this breach, in addition to the many government and tech-oriented links in the above post, I used a clarifying mainstream sources, including:
- 7 On Your Side steps to take to keep personal information safe amid latest data breach (WABC-TV)
- Hackers May Have Stolen Your Social Security Number in a Massive Breach. Here’s What to Know. (CBS News MoneyWatch)
- How to Check if Your Information Was Compromised in the Social Security Number Breach (Time Magazine)
- It’s Free to Freeze Your Credit: Here’s What You’ll Need to Do (HerMoney.com)
- The Weirdest ‘3 Billion People’ Data Breach Ever (The Verge)
- What to Know about Credit Card Freezes and Fraud Alerts (FTC.gov)
Keep your eyes open and your personal information close to the vest.
From Glitter to Macaroni (Part 2): Storing and Displaying Children’s Art
(DRAWING) THE CART BEFORE THE HORSE
Last week, in From Glitter to Macaroni (Part 1): Downsizing and Organizing Children’s Art, we looked at the key elements of digging out from under so that you’re house doesn’t have three-inch thick wallpaper layers of kiddie art.
To recap the key concepts:
- Children live in the moment, enjoying the process of creating art for its own sake. They enjoy applause and appreciation, but by the next day, they’re usually ready to move on, so you should be, too.
- Ask questions to show you’re curious about junior’s artistic choices and thinking.
- Have a plan for collecting the art and host at least a weekly review where you figure out what to purge and what to maintain, at least for the near-term.
- To help you cull the excess, focus on keeping masterpieces (original artwork) and let go of reproductions (coloring book pages, paint-by-numbers, etc.).
- Record the name of the little artist and the date.
If you regularly purge, you’ll feel more confident that whatever you store or semi-permanently display is the best of the best!
HOW TO STORE CHILDREN’S ART
As last week’s post explained, kids create so much art, and so quickly, that thinking you’ll put it all on the fridge or kitchen counter is a recipe for clutter. You need a plan for storage of any art projects that you hope to maintain (both short-term and long-term) without displaying. There’s just no room to show it all off!
Unfortunately, this is the one category of paper that doesn’t lend itself to the filing solutions we usually discuss, like vertical filing folders and three-ring binders with sheet protectors, such as we’d illustrated in Reference Files Master Class (Part 1) — The Essentials of Paper Filing. Those solutions work for pieces that are 8 1/2″ x 11″ emblazoned with only crayon or pencil, but thick paints, glitter, and glue often prevents paper from maintaining structural integrity and laying flat.
Flat Files
In the professional art world, instead of vertical filing cabinets, art pieces and blueprints may be rolled for shipping or travel, but are generally stored in flat files, cabinets with short but deep metal drawers. The problem? Flat files tend to be expensive and ill-suited for children’s art created by anyone but Richie Rich.
For example, this small, 5-drawer Safco Products 4969LG flat file is $710!
At 32″ deep x 46.25″ wide x 16.25″ high, (after a proper culling of lumpy finger-paintings and nature studies made from small sticks and cotton ball clouds) you could probably store all of the elementary school art. But for $710 you could buy a Disney World four-park, four-day ticket and still have $300 left over for concessions, T-shirts, sun-block, and decades of memories!
While yes, the above flat file it will let you store pieces of up to 40-inches in depth, your child’s Kraft-paper, full-sized self-portrait could also just be rolled up to fit in the tube of a used-up roll of wrapping paper!
There are more affordable flat files with more storage space (covering less horizontal real estate), like this pretty Bisley 10 Drawer Steel Under-Desk Multidrawer Storage Cabinet, available in ten colors, including black, charcoal, light grey, a truly sickly green, navy, orange, red, steel blue, white, and as seen here, fuchsia.
At 15″ deep x 11″ wide x 24″ high, it’s a smaller profile solution that works if your prolific artists create relatively narrow (dimensionally-speaking) works. It’s “only” $260, and can be used for storing art and school supplies, too. But eleven inches of width and 15 inches of depth is decidedly small for the often-expansive creativity of a Mini Mary Cassatt or Tiny (tinier?) Toulouse Lautrec.
Given that, I encourage you to seek less expensive, more portable art storage solutions.
Clean Pizza Boxes
As I mentioned last week, a (clean, new) pizza box is the right size to handle the weekly collection of art creation. As your kids get older and you do seasonal and end-of-school reviews, these can be repurposed for winnowed longer-held collections.
Sure, you can tip your favorite pizzeria cashier to save you a few extra boxes when you pick your next pie, but do you want to be beholden to maintaining a friendly relationship with Mario to keep you in pizza boxes until your kids hit middle school (and stop creating art)? And when he goes off to college, are you prepared to start fresh with his replacement?
Assuming not, consider buying a stack of white, Kraft, or themed pizza boxes directly from Amazon or a restaurant supply store like Webstaurant Store. (I recommend white or Kraft boxes so that you can label accurately (“Jamie’s Artworks—1st Grade” or “Chris’ Creativity — 2024”) without cartoonish distractions.
These boxes often come in packs of 50 for about $30-$45, so split a batch with the other parents in your carpool or PTA.
Just be sure to get boxes that are at least 12″ square, as most children’s art won’t fit in the 10″ x 10″ boxes. You can also select options that come in 14″ or 16″ (or even larger) sizes, so explore box style you want to see the different sizes available.
Try one box for each child for gathering a week’s worth of art for curation meetings, storing it on a shelf in the kitchen pantry or mudroom, and another more permanent box for each child into which you put the weekly “best-of” selections.
Art Portfolios Bags
Hard-sided art portfolios cases are a popular resource for professional artists to store work or carry their best pieces. However, children’s art tends to be larger and “lumpier,” so portfolio cases aren’t the best option. Instead, opt for large format portfolios and portfolio bags.
The standard is something like the Classic Red Rope, Paper Artist Portfolio with Soft Woven Handle. All versions come with a 2-inch expandable gusset, and comes in multiple sizes (14″ x 20″, 17″ x 22″, 20″ x 26″, 23″ x 31″, and 24″ x 36″), with prices ranging from $16-$24.
These are lightweight and constructed with heavy-duty recycled paper, ideal for inexpensive paper art storage. Find them on Amazon at the link above or in your local art supply stores. Stand these up along the back wall of a child’s closet or slide them behind a child’s bookcase or dresser to keep art tucked out of the way. You might also consider using using these in combination with pizza boxes, with the pizza boxes for weekly collection and the portfolios for longer-term storage.
For more visually stimulating storage options, you’ll find lots of zippered plastic/nylon portfolio bags, like this SUNEE 19″ x 25″ Art Portfolio Bag. The nylon strap and edging are sewn into the mesh cloth for extra durability, and it’s semi-transparent so you can immediately realize, “Ah, it’s Katie’s art collection.”
Use one portfolio for each child, labeled with the name on the outside. Don’t try to combine different children’s art in the same storage, especially when they are small.
Aim to keep relatively equivalent numbers of art pieces (per week, per semester, etc.) for each child. If your kid makes it to middle school or high school and is still creating massive numbers of pieces — prolific creation is a rarity after 6th grade — then you have an actual artist on your hands and have my permission to treat this as an interest/hobby (much like sports or musical performance). But when your kids look back in adolescence to what you’ve retained from their tiny tot years, spare yourself family strife and aim for balance.
Capturing Memories
The location doesn’t matter as long as you have adequate space to keep these collections accessible (and file them away regularly). Remember, legal-sized filing cabinets will give you more length, but chance are good that what you need most is more width. If you fold children’s art to make it fit, the paint and glue will crack and flake; glitter will come loose.
You can also choose clear plastic bins to store the art that you decide to keep, memory box-style.
Whatever storage method you use, clearly label each box, bin, portfolio, or folder with the child’s name and the date range. As I noted last week, you may think that you’ll never forget when your Tiny Titian or Mini Matisse created each piece of art, but I guarantee you that 30 years from now, you won’t be able to tell which kid did which.
WHERE TO DISPLAY CHILDREN’S ART
Minimize the backlog, then consider which tangible pieces on display.
Identify a location for a rotating display.
Rotate the art regularly to keep it fresh. Display this week’s award winners and replace them frequently. (Remember, kids live in the moment, so don’t make VIP displays about a moment six months ago!)
Art galleries have both permanent exhibits and rotating ones that allow fresh, inspiring work to grab the attention of visitors. Permanent exhibits (like the collection of family photos on the wall next to the staircase) are lovely, but it’s the rotating exhibits that will catch the eye. The question becomes, where shall it all go?
The American standard is to display art on the fridge. This worked well when everyone had a big white (or avocado green) refrigerator that happily accepted a plethora of magnets. Nowadays, more and more of our boxy chill chests have non-magnetic fronts and are designed to be pieces of art themselves.
Before you run to the 1960s-Classic-Fridges-Are-Us Emporium for your next art wall installation, recognize that there are alternatives to hanging art where your lunch lives.
Invest in a large cork bulletin board.
Pick a bulletin board like you might see in a typical classroom, such as this one from Quartet.
Find full-sized, framed cork boards on Amazon or at office or school supply stores. Alternatively, buy individual cork tiles — array them in a uniform grouping or artistically around a child’s room or playroom — to affix to your walls.
Display the art as-is, right on the cork, or cover the entire board with dollar-store wrapping paper or kraft or butcher paper. Your kids can even draw on or decorate the paper, first, creating a meta-message of art-on-art, or add drawings and designs around the posted art.
Perhaps, use just one cork tile in a high traffic area of the home to showcase the Masterpiece of the Week!
The board does not have to be cork, per se. Customizable felt boards and panels, like these from Felt Right, can make a child’s bedroom or playroom wall bold and exciting as a background display option.
Princess Castle from Felt Right
Wallpaper an unfinished space, like a basement or work area.
Art can be a fun way to decorate your child’s room as well as any other casual area, like a guest room, mud/utility room, playroom or basement, whether you use a cork board or not.
The walls of a basement laundry room are likely to be gunmetal grey and depressing. Charming and colorful children’s art can brighten the area (and the mood of laundry day) immensely. Easily and safely attach artwork to walls with removable 3M’s Command-brand traditional or re-positionable Poster Strips.
Match your child’s magnetic personality!
Chalkboard paint allows children to create masterpieces directly on the wall, but magnetic paint is actually a storage solution for existing art.
Try a brush-on paint like Rustoleum’s Magnetic Primer or Magnetize It! Magnetic Paint & Primer so your wall surface will hold magnets for displaying artwork, schoolwork, and more. Alternatively, use a sprayable magnetic paint primer, like Krylon’s. Find them at Amazon or home supply stores, and then paint your wood, metal, masonry, drywall, or plaster walls.
Organize to Help the Seniors in Your Life With Technology
We love technology. However, it does not always love us.
Technology is not always (or even often) intuitive, which makes it hard to organize the technology and the content provided by the technology. This is especially true for our parents and grandparents (or ourselves, if we happen to be seniors).
Whether the seniors in your life embrace technology or eschew it, the digital realm has a lot to offer them.
Health and Safety Technology
- Wearable fitness trackers like Fitbit, Garmin, and Apple Watch (and associated apps) for tracking:
- nutrition and calories burned
- steps taken and stairs climbed
- health metrics like heart rate, blood pressure and glucose levels
- Reminder alerts and alarms for taking medicine and testing blood pressure and blood glucose.
- Phone-based magnifiers for helping read medicine bottle labels and prescription instructions.
- Phone-based cameras for supporting memory (noting parking locations, remembering hotel names and room numbers, etc.).
- Videoconferencing for telehealth allows seniors to stay connected with their physicians for regular visits and making inquiries without having to venturing out to drive in inclement weather or seek rides when an in-person appointment isn’t necessary.
- Fall detection and emergency hotline hardware and software, or medical alert systems, allow seniors to get help if they suffer falls or medical emergencies in their homes, even if they are not positioned near their phones or are unconscious.
Paper Mommy and I call these the “I’ve fallen and I can’t get up” buttons after the grating commercials.
They range from wearables like bracelets and pendants to wall-based systems, and are connected through phone lines to base stations, so if someone suffers an emergency, they can “call” through that base station, like an intercom. If the user does not respond to the service’s inbound call, emergency services are dispatched. Common systems include Life Alert, Medical Guardian, and ADT Medical Alert.
Smart Home Technology
As with health technology, a variety of smart home technologies can make life easier and more convenient for all users, but especially seniors. These include:
- smart lighting and blinds
- smart plugs and timers that turn appliances off and on
- digital monitoring systems for temperature control, CO2 detection, humidity, and air quality
- smart thermostats
- robot vacuums
- GPS-based trackers to locate lost items
- digital doorbell cameras to help monitor who is at the front door (delivery staff, visitors, bad guys, etc.)
Digital monitoring and home management can make it easier for seniors with low mobility or low vision to be able to care for their homes and personal comfort with minimal effort.
For more on smart home tech for seniors, the New York Times’ Wirecutter site has a great piece on the 14 Best Smart Home Devices to Help Aging in Place.
Entertainment and Social Connection Technology
There is no age limit on enjoying books, TV, movies, or music, but the same technology that brings a wider variety of options into our homes, but these technologies are not always intuitive. It’s not that Spotify or Netflix is easier to to use when you’re 25 than when you’re 85, but those who have always lived with technology are quicker to note and understand user interface changes and make quicker guesses as to where missing options may be hiding.
Retirees who no longer interact with others in the workplace or at as many social gatherings as previously can benefit from all the modern offerings, including:
- Smart TVs with cable or satellite programming
- Streaming entertainment from mainstream services like Amazon Prime, Netflix, Apple+ TV, Hulu, as well as niche programming services like BritBox or BroadwayHD.
- Music streaming services like Spotify, Apple Music, Amazon Music, or Pandora
- Podcasting apps
- Book and audiobook services and apps like Audible, Libby, and others that allow you to purchase entertainment or borrow from your public library.
When Tech Go Wrong
We’ve all dealt with the frustration of tech going wonky. The difference is that the younger we are, the more likely we are to recognize a problem that we’ve seen before and recall how to solve it. We’re more likely to visit the service’s FAQ pages or Google the problem. Seniors, however, may be both less likely to have experienced (or recall experiencing) similar problems and less adept at digital search and the right prompts to solve the problem easily.
When I got in the car to run errands this weekend, in place of the digital clock on my car’s navigation screen, it just said “–:–“ so I immediately went to the on-screen settings icon. However, on the resulting screen, the date/time icon was greyed out. I vaguely recalled this having happened once before, so I wasn’t immediately worried that my car was “broken” or that there was an expensive onboard computer problem.
First, I checked Twitter (I refuse to call it X) reports of widespread problems. Twitter is still my go-to for “is it happening right now” technology issues unless it’s an internet-based issue, in which case I follow the steps I described in Paper Doll Organizes the Internet: 5 Tools for When the Web Is Broken.
Then I Googled “Kia date/time setting greyed out and not working” on my phone. I got varying reports of it being a satellite issue that would self-correct; others suggested pulling one of two different fuses and/or resetting the onboard programming.
I can just shout, “Hey, Siri, what time is it?” so this wasn’t an emergency. Thus, so I didn’t get flustered, and figured if the problem continued I would check it out later in the weekend. An hour later, after a trip to Walmart (where the cashierless payment technology had everyone frustrated), I returned to my car to find the clock working again.
Now, take a moment to imagine your Great-Grandpa dealing with this clock kerfuffle, getting progressively more annoyed that the auto manual’s index and table of contents yielded no immediate solutions. Would he head to the search engines? Would he become agitated?
We all love technology and we all hate when tech doesn’t work as it’s supposed to. The only difference is that the younger we are, and the more privileged (financially, socially, educationally) we are, the more exposure we’ve likely had to potential solutions. The best thing we can do to make technology easier for our elders is to help them when we can, and connect them to others who can help them when we are not able to do so.
HOW TO HELP THE SENIORS IN YOUR LIFE WITH TECHNOLOGY
Let’s get the giggles out of the way, first.
Don’t laugh at them. When possible, do laugh with them.
This should be obvious. But it’s also hard. While serving as Paper Mommy‘s tech support over the phone, I kept trying to point out the lock icon so that she could recognize secure websites.
Because we couldn’t see one another’s screens, I was trying to give her landmarks, and I could tell she was looking in the right location in the URL bar at the top of the screen, but she kept not seeing the lock icon. Finally, Paper Mommy, frustrated, insisted “It’s not there! The only thing there is something that looks like a little purse.”
By Santeri Viinamäki, CC BY-SA 4.0
Um. OK. I had to laugh. While yes, to anyone thinking in terms of technology, that secure URL icon is a padlock. But if you’re in your 70s or 80s and haven’t been technology-focused for your entire adulthood, yep, it’s a purse. A green handbag.
Start with, and explain, the basics. Use proper lingo when you can, but if your person just can’t get a handle on remembering the term “scroll bar,” try saying, “Do you remember the vertical bar that makes the screen move up and down, like an elevator?” Use vivid, memorable language, and be prepared to backtrack. Often.
Let them make mistakes. Many seniors are afraid that they will “break” the computer or gadget by clicking on the wrong link. Assuming you’ve covered the basics of avoiding phishing and other scams (see below), assure them that changing settings isn’t going to void the warranty or damage the software or the hardware.
Do not condescend. If this senior is your senior (parent or grandparent), remember how many times they needed to help you learn how to use a spoon or spell your name.
Be patient. Go slowly and be as patient as you can be. (And if you can’t be patient with your mom even though you are known for being patient with clients or colleagues, recognize that you and your favorite senior will have different perspectives, and find them an alternate IT help desk, once that doesn’t look like you.)
Explain online dangers and prepare them for what they should NEVER do. Technology doesn’t need to be scary, but it often is, and especially so for seniors. Teach the seniors in your life about phishing scams, how to identify the true source of emails (by hovering over the sender name and looking at the actual domain name of the address), how to look for secure sites (and the “purse”), and how companies and banks and the government will never call or email and ask for passwords or other information.
For more on this, refer to my post from March, Slam the Scam! Organize to Protect Against Scams.
Teach them where to look for resources and how to ask search engines for help. My mom once called me because every bit of text on her Facebook screen had turned German. I knew immediately that this was because Facebook had a word cloud of language names in the lower right-hand corner of the screen.
If you were holding an iPad (as she was) on the right side, it would be easy to press your thumb on one of the languages and change your settings. (Facebook has since moved this element off the main screen.)
I’d once accidentally turned my Facebook default language to French, and had to Google the solution, and my Google-fu is pretty strong. However, to the uninitiated senior, it can be tempting to ask a question as you might ask someone sitting next to you on the couch: “Why is my Facebook in German?” However, to yield a more helpful answer (at least until our AI overloads take complete control), a better query might have been, “revert Facebook default language from German to English.”
Search engine language is not intuitive, but we can all — including seniors — learn better queries to find help more quickly.
Customize accessibility settings when seniors get new devices. Sometimes, just making text larger or addressing basic accessibility issues will make the entire navigation process easier for them.
BUILD ON INITIAL GUIDANCE WITH MORE COMPLEX TECH SUPPORT
Use Screen-Sharing Technology Options
If you’re helping a senior long-distance, it can be maddening for both of you. They may feel rushed, and you might be knocking your head against the wall because they can’t “see” what you know or believe to be right there!
At minimum, seek solutions that grant you remote screen viewing so you can see what they’re doing at their end and provide tactical directions. Be aware that there’s often a delay between what they’ve done and what you see, so just as when you’re working on the phone, try to discourage them from jumping multiple steps ahead.
In addition, there are remote access software programs and apps that allow you to manipulate someone else’s device from wherever you are. This is how the help desks at Apple and other big software and hardware companies guide you through IT troubles. Unfortunately, it’s also how scammers get access to your loved one’s computers, so it’s important that they understand not to provide this access to anyone they don’t know unless they are seeking the help of an authorized, respected technology expert and NOT someone who randomly calls and claims that “There is a problem with your Microsoft computer.” (There isn’t.)
I used to help Paper Mommy and my virtual clients with LogMeIn, which is now $30/month) However, there are still free and affordable options for providing remote tech support to your beloved seniors, including:
- Zoom will let you request or offer remote access (as part of your account). It works on computers as well as iOS and Android devices.
- Microsoft Teams has a similar function for sharing content, as well as giving and receiving control.
- TeamViewer used to be free, but (as with most remote access programs, has moved to a subscription model for all users). Still, $24.90/year for a single user remote license should give you piece of mind that you can help your senior for less than fifty cents a week.
- Chrome Remote Desktop — This option is free and low-cost. You may find that you need to help your senior set up Chrome Remote Access first to make the process work.
All of the above options will work whether you and your senior have the same platform (Apple or Windows) or are mismatched. Other options require you to be using the same platform.
- Apple Mac users have a few options. If you’re both using Apple computers, you can make use of the free Apple Remote Login, but as with the Chrome option above, you’ll need to set it up in advance.
- Alternatively, without any advanced prep, (and again, if you’re both using Macs), you can use “Screen Share” from within the Messages app:
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- Open the Messages app on your Mac.
- Select a conversation with your senior relative or friend. (If you haven’t ever texted with them, start a new conversation.)
- Click the “i” button in the upper right-hand corner of the window. A set of options will drop-down.
- Click “Share.”
- Ask your senior to share their screen. (Alternatively, they can also go to this same menu and invite you to view their screen.) They’ll get a pop-up requesting permission to share their screen with you. They need their “Control My Screen” option selected and should click “Accept.” From this point, you can control their Mac and show them what to do, step-step, or fix problems yourself.
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Finally, I find it helpful to initiate a Facetime (Mac-to-Mac) call before starting the process, but you can also speak on the phone while troubleshooting.
- Windows users have similar built-in options, including Quick Assist and Windows Remote Desktop Connection.
Write Down Instructions, Step-By-Step
Don’t expect seniors to remember intricate processes they’ve only seen once or twice, or to intuit the workings after minimal practice.
When one of my clients (senior or otherwise) is learning new processes on the computer or another device, I teach the step and then write it down on a numbered list. Once we’re all done, I create a title with “if,” such as “If you want to listen to your new voicemails…” or “If you want to download an app from the App Store…”
Make a notebook of these lessons so your senior can flip through the pages, or even create an index in the front. (And yes, can type these lessons and store them in Notes, Dropbox, or Evernote if that’s something your senior is comfortable navigating.)
HOW TO OUTSOURCE TECH SUPPORT FOR SENIORS
Do you and your senior end up fighting when you try to help with tech? Sometimes, the best way to help is to arrange alternate help. (This is why, when adult children and their seniors spar over downsizing, bringing a professional organizer in is the best option.)
Outsource To Your Teenager(s)
Assign your teens to help their grandparents (or neighbors or friends who are grandparent-ish age).
Too few young people have the opportunity to learn from older generations, and this kind of bond can be good for both groups. Seniors will feel younger when engaging with teen family members, and the teens can connect with grownups with different perspectives on career, family, life, and history. (And shockingly, they’ll be more patient with Grandma than they are with you.)
AARP’s Senior Planet
Senior Planet is a free technology service sponsored by AARP, but you don’t have to be an AARP member to use it. (That said, at $16/year for anyone over 50, AARP’s discounts and educational resources definitely make it valuable.)
Senior Planet offers in-person virtual sessions, in-person classes in major cities, and online classes, like “How to Choose a New Computer.” There’s a hotline for those who need immediate assistance for simple questions. It’s available weekdays from 9 a.m. to 8 p.m. Eastern, during which Senior Planet’s “technology trainers” (employees and volunteers) can answer questions about email, texting, app notifications, video conferencing, and other tech conundrums.
Anyone needing personalized tech help can call the hotline at 888-713-3495 or fill out a form to schedule a help session.
Cyber Seniors
Cyber Seniors is a volunteer-based, non-profit organization and is available at no cost to users. Most volunteers are in their late teens and twenties and have training to serve as “digital mentors” to seniors. Think of it as digital natives guiding digital immigrants through the cyber world.
Cyber Seniors provides both one-on-one individualized support and as well as group education.
For individual needs, fill out a request form with general information(contact email, birthdate) and situation (device type, etc.), and then select an appointment date and time for a volunteer to contact you by phone. Once the mentor calls, you explain what you’re trying to do (e.g., attach a photo to an email, set up a Facetime call, change the settings in a program). Users can request a specific mentor by name or work with anyone on the CyberSeniors team, so if Grandma meshes well with a certain person, request a repeat session.
Cyber Seniors offers weekday group webinars over Zoom on tech and cybersecurity (and other) topics, and recorded prior webinars are also accessible.
GoGo Quincy
GoGoQuincy, promising “tech support for non-techies” started as a service to help seniors with but has expanded to assist anyone, no matter the age, with technology difficulties. For up to one call per month, the service is free; after that, there’s a $5/month fee plus $11 per call, so if there’s any chance you or your senior might be making more than two calls a month, the unlimited plan (for $19/month) is the way to go. (Reviewers note that experts didn’t try to upsell memberships or get callers to sign up for the paid service. Still, I’d encourage exhausting free options first.)
GoGo Quincy has a telephone hotline if you need immediate technology assistance; otherwise, schedule a session through the GoGo Quincy website.
Hire a Technology Specialist
Your best bet for a loved one (or yourself) maybe to hire a professional technology consultant. I have senior clients who are active in their non-tech lives but for various reasons need support with their web sites, social media, or ever-more-complex devices, and having a paid consultant, either on retainer or paid per call, gives them confidence that they’re getting professional level services.
Online, you can find a variety of in-person and virtual technology coaches, like Tech Coaches or Candoo Tech.
Additionally, there are professional organizers, working both locally and virtually, who can assist with making technology more accessible. My technology-minded colleagues in the National Association of Productivity and Organizing Professionals (NAPO) can be found by going to NAPO’s website and conducting a search, as follows:
- Go to NAPO.net.
- Select “Professional Directory” from the FIND A PRO drop-down menu at the top of the screen. Alternatively, you can scroll down the page past the photo banner to where you see the words the following:
- On the resulting search page (which defaults to a radius search), type in the requested information and select Digital Organizing from the residential organizing drop-down. The screen will refresh, giving you professionals guide you in organizing your technology.
Consider Artificial Intelligence
It’s not always ready for prime time, but there are AI options for getting tech support when humans aren’t available. One option is HelpMee.ai, which promises patient, voice-enabled conversations and screen sharing to guide seniors step-by-step through computer problems.
HelpMee.ai has multiple price points, from a free trial for 20 minutes of support, to three different levels of monthly support ($9.99/month for 1 hour, $19.99/month for four hours, and $24.99/month for 8 hours of support.
With all of these options, seniors can enjoy the benefits of technology while minimizing the frustrations. Don’t give up on helping your seniors with tech, and don’t let them give up, either!
If you have your own favorite tips and services for helping seniors with technology, please share in the comments.
Do (Not) Be Alarmed: Paper Doll’s Wake-Up Advice for Productivity
September’s approach means many things: a new school year, a new television season, Europeans coming back from their August-long vacations.
But in September, when I see kids lined up for the school bus, I remember when I went to kindergarten and Paper Mommy bought me a giant, orange, retro, two-bell alarm clock.
(I realize this is yellow and not orange, but we don’t have a photo of my childhood alarm clock. This is a very close reproduction.)
You could see the clock from any vantage point in my room, and the ring was sonorous. There was no way I’d ever oversleep and miss the school bus with that loud din. (Initially, as with all school-related things that year, I was excited. But it takes about three days of being awakened by something that loud for the delight to wear off.)
If you think about it, time management and productivity begins with waking up in time to set your plans in motion, so I thought we’d take a foray into idea of waking up on time.
A SHORT HISTORY OF ALARM CLOCKS
The alarm clock — even the very concept of waking up at a specific time — is fairly new.
Throughout history, people were generally awakened by natural occurrences: the sun rising (and warmth on one’s face or light in one’s eyes), the crowing of roosters, the crying of babies, or the call of nature. City dwellers might have been awakened by church bells or street noise, but farmers far from villages were dependent upon their own natural body clocks and the people and animals around them.
These not-very-specific waking hours were not a problem for most people until the Industrial Revolution in the 19th century. Before that, unless you were within proximity of a clock tower or your family had the wealth to own a clock at home, it was enough to speak generally of meeting someone at dawn’s first light or midday or supper time. However, with the advent of trains (and the ability to catch them) and factory work, it became essential to know the specific time of day. That included waking up on time.
Before the invention of alarm clocks (and into the twentieth century), city dwellers in the UK hired “knocker uppers,” people who would literally knock on one’s windows and doors with everything from broom handles to batons (as in police sticks, not beauty pageant contestant’s silver poles with streamers) to pea shooters! Believe it or not, some people continued “knocker upper” subscriptions long past the invention of alarm clocks; in fact, the last knocker upper service in the UK didn’t cease until the 1970s, long after the rise of household electricity and clock radios.
If you didn’t mind having a giant water wheel handy, you could have been awakened on time (to the sound of a powerful chime and a puppet show) with the assistance of the Water-Driven Spherical Bird’s-Eye-View Map of the Heaven, invented by Chinese monk Xi Ping in the year 725.
Although the first mechanical alarm clock was invented in 1787 by American Levi Hutchins but his design was never patented. Sixty years later, Antoine Redier in France patented the first adjustable alarm clock wherein each hour on the clock’s dial/face had a hole; if you wanted to get up at 7, you put a pin next to the hole next to the number seven. Want to get up on the half hour (or any time except on the hour)? You were out of luck.
It wasn’t until 1876 (which may seem a long time ago to you GenZ and Millennial readers, but that was only eleven years before one of my grandfathers was born) that an American patented a more workable alarm clock and began mass-producing them.
For more on the history of alarm clocks, from the World War II era shortage (due to the use of all spare metal for wartime production) to the development of clock radios, snooze alarms, and my beloved college-era SONY Dream Machine (in production from 1960s until the early 2010s),
you can read Atlas Obscura’s lovely piece on the 2000-Year History of Alarm Clocks and All That’s Interesting’s How Did People Wake Up Before Alarm Clocks?
HAS PAPER DOLL FALLEN INTO A TIME WARP?
Are you fearing that Paper Doll has had an alarm clock dropped on her head?
You may be wondering why I’m talking about alarm clocks. After all, hasn’t everyone replaced alarm clocks with their smart phones? Yes, pretty much, most have.
But Paper Doll has a secret for you. Quite a bit of research finds that you might be healthier and happier using an actual alarm clock rather than your phone. And a happier, healthier you has a better chance of being productive and getting things done.
YOUR PHONE AS AN ALARM CLOCK, YAY OR NAY?
Sure, there are good reasons to use your phone as your alarm clock:
- You and your phone are already inseparable. You’re much more likely to trust it than a hotel’s front desk wake-up call or even your spouse’s promise to wake you up.
- It takes no effort to set your phone’s clock to the right time. Your cell phone provider already links your phone’s clock to the atomic clock of wherever you’re located by its connection to low-orbit GPS satellites; it (usually) even readjusts automatically when you change time zones. (If you’re not connected to cell towers, your phone’s internal clock takes over until the next time in connects to the network.)
- You can set your phone to wake you up with your favorite song or sound. Whether you’d like to wake up shaking your groove thing to Lizzo’s About Damn Time or prefer to pretend that you’re standing in for Bill Murray in your own version of Groundhog Day, there’s audio for you.
- There are lots of different alarm clock apps for iOS or Android to help you either ease into your day or be shocked out of your sleepy stupor, depending on which you prefer.
However, the ubiquity of phones in our lives is part of the reason they can be harmful in the bedroom:
Light at night is bad for us.
Harvard researchers found that increasing the amount of nighttime light study participants received increased their blood glucose levels similar to those found in people who are pre-diabetic. The nighttime light also decreased participants’ levels of leptin, the hormone that makes you feel satiated after a meal, so you stop grazing between dinner and bedtime and throughout the next day. So, too much light at night can impact your health, overall, and your waistline.
While any light at night can wreck our sleep, this is especially true of blue light. And yup, the screens on our digital devices (like our phones) tend to make use of blue wavelengths. This is a double-edged coin.
The blue light wavelengths are great during the day, as they amp up our moods, our reaction time, and our ability to stay focused and attentive. Yay, blue!
But those same wavelengths of blue light at night tinker with our circadian rhythms, making it harder to fall asleep. All that unnatural light tricks our bodies into thinking it’s still daytime, and so we don’t feel that pleasantly fuzzy sleepiness that makes it easy to drop off without worry or care. Boo, blue!
In fact, while all night light suppresses the production of melatonin, a hormone that controls our circadian rhythms, blue light is the most potent. So, not to scare you, but as cozy at it is to have your phone under your pillow or at your bedside, it’s not worth that blue light messing with your sleep and putting you at risk for obesity, hypertension, or diabetes.
Scrolling, and especially doom scrolling, spells doom for our sleep quality.
Watching any screens in the hour or two before bed is bad for us because of that blue light. But the content on our phones can be just as precarious.
Doom scrolling is the compunction to engage in negative information. When doom scrolling through Twitter or your favorite news feeds, keeping up with what’s going on in the world, you’re probably finding a preponderance of bad news, things that will stress you out and make you angry or frustrated.
It’s not your fault. Our brains are wired to experience a negativity bias, wherein (controlling for the emotional power of a piece of information), we’re more likely to see something negative as having a deeper impact on our lives than something positive. A study at the University of Sussex found that doom scrolling is more likely to make us feel anxiety, stress, fear, depression, and sense of isolation. (And yes, this got worse during COVID.)
Let’s not forget dopamine. Dopamine works when you’re scrolling through social media the same way it works when you’re pulling the arm (or pushing the button) on a slot machine. Dopamine is a hormone that works like a drug, urging you to seek further gratification, which may be a TikTok video that makes you laugh or a tweet confirming your negativity bias that a particular politician is leading to the ruination of all that is good and holy.
Of course, it doesn’t have to be social media. Video games, movies, videos, and TV shows are all (generally) energizing, and the last thing we should be engaging in before sleepy-bye time is whiz-bam-pow!
All of this is bad for your before-bed brain in the same way that letting a toddler get all “sugared up” and run around in the hour before bed will make it harder to get them to sleep. That’s why we focus on good sleep hygiene for tiny humans, giving them baths and stories and snuggle time, in hopes of relaxing them off to dreamland. Grownups need that help to power down, too.
And for those of you who are partnered, a phone-free bedroom mean an increase in the likelihood of intimacy, whether that’s relating emotionally or canoodling.
Scrolling is just as bad in the morning as at night.
Everything we need to avoid at night so that we can wind down and get to sleep is still going to be there when we wake up. But does it have to be there the very minute we wake up?
Whether it’s an email your boss sent off at 2 a.m., a tragic news story from the other side of the world, or whatever is “trending,” your phone can be a royal messenger of frustration.
Give yourself some time in the morning to ease into your day, whether that’s with your significant other, children, or pet. Even just having some quiet time between waking and breakfast can help you create the right mood for the day.
So, I challenge you to banish your phone from the bedroom.
REPLACE YOUR PHONE WITH AN ALARM CLOCK
So, if you’re not going to let the not-so-dulcet tones of your phone wake you up and start your heart racing, what should you use? Unless you have the funds (and the trust) to hire a knocker upper, an old school two-bell alarm clock or travel might be just the ticket. (Or, the noise might set your teeth on edge.)
Of course, it doesn’t have to be old school. There are some nifty modern alarm clocks that might be better suited to your particular needs, from glowing sunrise-simulation clocks that gently wake you with the kind of light that’s healthy for starting your day to clocks that shake, rattle, and roll you to your feet.
Here is just a sample of what you might consider, especially if you tend to hit the snooze button until the last possible moment.
Clocky — is an EXTRA LOUD alarm clock on wheels. What Roomba is for vacuuming the living room, Clocky is for getting you to actually wake up and start your day. When the alarm goes off, you get one chance to snooze, but after that, Clocky rolls and runs away, and you have to chase after it!
An MIT student who had trouble getting herself up and out of bed, Gauri Nanda combined her engineering skills with a desire to improve the aesthetics of alarm clocks to make them delightful instead of solely alarming.
Clocky comes in several colors (black, white, light blue, peach, blue, silver, and gold). It sells for $39.99 on the web site and on between $20 and $40 on Amazon, depending on the style.
Little Hippo’s Mella Sleep Alarm — This kid-oriented charmer is a sleep trainer, alarm clock, sleep sounds machine, night light, nap timer, and digital nanny (helping convince your tiny humans to stay in bed until it’s time to actually wake themselves and the rest of the house).
Mella is white with accent features in Arctic Blue, Blush Pink, Bright Purple, Tropical Teal, and Kickstarter Green. You can buy Mella from the website or on Amazon for $49.99.
Pavlok’s Shock Clock 2 — This wrist-band waker-upper seeks to retrain your brain to make waking up about engaging your mind immediately. Pavlok’s Shock Clock 2 is very high-tech, able to track your sleep patterns using advanced motion detection via a 9-axis accelerometer. (No, don’t ask me what that is.)
To take advantage of your sleep rhythms, you can set the alarm so that it will only wake you between 0 and 20 minutes before your pre-programmed time to ensure it wakes you during the lightest stage of your sleep cycle.
The clock wakes you and gives you assignments to get your brain and body moving; if you’re a heavy, heavy, “I-hate-you-go-away” sleeper, it might make you do jumping jacks; Fitbit-style, it knows if you’re jumping (and no, unlike with Fitbit, you can’t put the Shock Clock 2 wristband on your dog…and I doubt your dog can do jumping jacks). The alarm won’t turn off until you’ve responded to its order to jump with “How high?” (OK, I made up that part.)
The Shock Clock 2 might assign you other kinds of activities, like going on a treasure hunt around your house to scan QR codes placed in various locations. If you seriously want to train yourself out of snoozing, this is definitely an intense way to go about it.
The Shock Clock 2 comes in red, blue, pink, and black, and costs $149 at the Pavlok store.
Ruggie Alarm Clock — This doesn’t even look like an alarm clock; rather, it looks more like a cozy bathroom rug for keeping your tootsies warm when you get out of the shower. But Ruggie is sneaky.
You can’t just hit the snooze. You have to get out of bed, and STAY out of bed for at least three seconds, with both feet on the pressure-sensitive mat. Plus, Ruggie has a library of morning greetings so your can personalize the start of your day with affirmations, empowering messages, and giggles.
Ruggie is a little too popular; it’s out of stock right now, but check back with the company, because this could be a fun way to entice yourself (or your not-so-self-starting kids) to get out of bed.
FURTHER RESOURCES
If you have any heavy sleepers in your house with special wake-up needs, consider perusing:
The Best Alarm Clocks for Sleepyheads (ADDitude Magazine)
When Alarm Clocks Fly: The Tools to Get You Out of Bed — The Best Alarm Clocks for Children and Teens with ADHD (ADDitude Magazine)
19 Best Alarm Clocks of 2022 (NYMagazine’s The Strategist)
Just remember to bear in mind what I said about light disturbing your sleep, and check reviews for mechanical clocks to make sure nobody is complaining about ticking noises.
Do you wake up on your own, or do you need an alarm? Is an alarm (on your phone or alarm clock) not quite enough? What’s your ideal way to wake up in the morning?
Have I convinced you to keep your smart phone out of the bedroom?
Please share in the comments and let us know how you wake up.
Paper Doll Picks: Organizing and Productivity Podcasts
FINDING THE RIGHT EXPERTS
I’m often the most tech-savvy person my clients know. One lovely client in her eighties often greets me at the door and just hands me her iPhone. “There’s a devil in it,” she half-jokes, and she’s happy to relinquish it to me for what is usually an easy fix.
Conversely, my college friends, mostly guys, laugh at the idea of me being technological. On the phone, I once fretted over having possibly failed to install memory in my computer because it didn’t “click.” After an hour of various difficulties culminating in the uncertainty over installing the memory, I groused, “Shouldn’t it click? Y’know, like how after I put on my lipstick, I close my compact and it makes a satisfying click?!” They’re still teasing me about that apparently “non-techy” description.
There’s an old expression: In the land of the blind, the one-eyed man is king. Leaving aside the able-ist nature of the expression, I feel comfortable using this to explain that while some people feel that “a little knowledge is a dangerous thing,” I think that the more you know, the more you realize that you don’t know, and the more inspired you are to seek out experts.
As such, I’m starting a new feature, Paper Doll Picks, where I will occasionally provide links to bloggers, authors, and other experts to whom you can turn when you need a little extra help.
As a Certified Professional Organizer, I’m an organizing and productivity expert. As an Evernote Certified Expert (formerly Evernote Certified Consultant), I know more than your average user. And, as a former television executive and lifelong TV viewer, I can spot when an infinitesimally small clue (a cough, a camera shot resting an extra second on a wine glass, or a character’s lingering glance) means something and will be able to connect it with things that happen seven seasons later.
But in the kitchen, I’m a perpetual newbie and need to turn to Paper Mommy. (For a variety of life skills — cooking, addressing an invitation to an ambassador and spouse, medical stuff of all stripes, I turn to her. We call it Opening the Mommy Encyclopedia.)
Nobody is expected to know and be able to do everything. Sometimes, that other old rubric is important: it’s not what you know, but whom you know!
Today, I want to introduce (or re-introduce you) to some excellent podcasts and podcasters.
THE APPEAL OF PODCASTS
If you don’t listen to podcasts, stick with me here. I admit, I don’t listen as often as many people seem to do. But when you’re walking or working out, when you’re stuck in a doctor’s office waiting room or waiting for a much-delayed flight (as Paper Mommy is doing, just as I’m writing this), podcasts have distinct advantages.
They’re as informative as blog posts and articles, but you can take it in while doing other tasks. Every try reading a blog post in the bath? You can’t read an article while driving, and if your commute is by train, subway, or car, audio is far less marred by bumps. (You won’t get carsick listening to an organizing podcast, but watching text bounce up and down may not be good for your equilibrium.)
Another nifty advantage to podcasts is that you can control the speed at which you listen to (or watch) podcasts! I listen to almost everything on 1.25x speed because I’m an impatient person. When a speaker talks at “normal” speed, I feel like I’m being held captive by Dory in Finding Nemo when she’s speaking Whale. Sooooooooo slowwwwwwww!
Conversely, when I’m trying to listen to podcasts in Italian, the language I’ve been diligently studying for 4 years, the organic speed of language just zips right past me, and I only get a handful of words. By the time I realize I understood anything, they’re onto the next topic. Listening at .75x helps me make out the words without going into Dory mode.
ORGANIZING AND PRODUCTIVITY PODCASTS
These are a few of my favorite podcasts in the realm of organizing and productivity.
NAPO Stand Out Podcast
The NAPO Stand Out Podcast — This official podcast of the National Association of Productivity and Organizing Professionals began in 2018 with an interview of its first guest, my stellar and stylish colleague Geralin Thomas of Metropolitan Organizing. Now, it’s just a few shows away from its 100th episode.
The NAPO Stand Out podcast offers up compelling interviews with NAPO members and subject matter experts (like author Gretchen Rubin, friend-of-the-blog Allison Task, whom I interviewed in Paper Doll Interviews Life Coach, Author, and Kid-Schlepper Allison Task, and Indistractable author Nir Eyal).
For the first few years, the show was hosted by Sarah Karakaian of Nestrs. (You might know Sarah and her husband, a home improvement, design, staging, and short-term rental management team from HGTV, their Thanks for Visiting AirB&B podcast, or Instagram.)
Now, the podcast is hosted by Canadian professional organizer and TV personality Clare Kumar, an all-around cool chick with a laugh that can draw in even the grinchiest of grinches. Clare specializes in helping Highly Sensitive Persons (HSPs) optimize their professional performance, and she has her own podcast, Happy Space with Clare Kumar, all about helping HSPs find their own happy spaces.
The NAPO Stand Out podcast invites organizers, productivity experts, and anyone interested in these fields to listen in as guests share their successes, challenges, best practices, proven strategies, industry developments, and fabulous anecdotes.
Take a peek at the most recent episode, Discover Your Organizing Style, where Clare interviews Cass Aarssen about how her own struggles with clutter led her to create the Clutterbug Organizing Styles.
Watch and listen to past episodes through the archives at Apple Podcasts, Spotify, YouTube, Stitcher, and elsewhere.
Smead’s Keeping Your Organized Podcast
Smead’s Keeping You Organized — It still breaks my heart a bit that this magnificent video and audio podcast, hosted by John Hunt, is no longer being produced. It was an amazing podcast designed to provide all manner of practical and philosophical organizing and productivity information to viewers.
John is a delightful interviewer — you can see him being interviewed for an early episode of the NAPO Stand Out podcast, here — and all sorts of North American professional organizers got to share their expertise.
Happily, all 278 episodes of the show are still available, including the eight times I was the guest. You can listen or watch those here, or at the episode page:
041: Secrets to Organizing a Small Business
108: Fears that Keep You from Getting Organized
153: Paper vs. Digital Organizing Part 1
154: Paper vs. Digital Organizing Part 2
203: How to Get Organized When You Have an Extended or Chronic Illness – Part 1
204: How to Get Organized When You Have an Extended or Chronic Illness – Part 2
263: Essential Lists for Organized Travel – Part 1
264: Essential Lists for Organized Travel – Part 2
Sadly, all of my appearances were from before I had a decent video podcast background or lighting, so you may want to listen rather than watch (or risk being distracted by weird shadows and my often–weird hair).
The Productivity Lovers Podcast
The Productivity Lovers Podcast is hosted by two of my friends and colleagues, Certified Professional Organizers Cris Sgrott of Organizing Maniacs and Deb Lee of D. Allison Lee.
Both are organizers and productivity specialists; Cris is also a coach and speaker who specializes in senior move management and helping people with chronic disorganization and ADHD. Deb is a digital productivity coach and possesses one of the greatest analytical minds of anyone I know. (Deb’s my go-to for solving online platform kerfuffles, but also for making sense out of things that seem incomprehensible.)
Launched one year into the pandemic, Cris and Deb’s podcast was a balm for any lonely organizer’s (and organizing client’s) soul. Listening along when I get my 10,000 daily Fitbit steps in or watching the video version as if I were Zooming with them, I often find myself talking back to these ladies, forgetting that I’m not really part of the conversation — because they are that warm, friendly, funny, and honest.
At least once an episode, I laugh at how they make one another laugh, with much of the humor coming from their mismatched productivity styles. Deb is all-digital; Cris is hybrid but leans into her love of paper planners. Cris calls herself a Hot Potato Productivity person, while Deb is super-focused.
Cris and Deb cover all sorts of productivity issues, from paper planners to Inbox Zero, the Pomodoro Technique to how organizing is portrayed in the media. Every episode is a lighthearted conversation between two friends, but the audience is never forgotten, as they invite our responses on their Facebook, Instagram, Twitter, and YouTube pages.
Come for the conversation, stay for the detailed show notes and discussion points. Pick from the audio versions via your favorite podcast app or on the episode page; watch for the video version on YouTube a week or two later. Here’s a recent episode, to give you a taste.
Organize Your Stuff
Organize Your Stuff — My colleague, buddy, and fellow mastermind group member, Maria White of Enuff With the Stuff hosts this podcast, which invites people from all points along the organizing spectrum to help them see possibilities.
While Maria has been on hiatus for a bit, there are 37 episodes covering topics ranging from “Do You Trello?” (yes, dear readers, I do!) and “Organized Adulting” to “Finally Accomplish Goals Using the 48 Week Achievement Guide” (with our fellow masterminder, Karen Sprinkle) to “Drastic Downsizing for Tiny Living” (for folks eager to learn more about living in a tiny house). Maria accents self-compassion and realistic approaches as she interviews industry experts and provides her insights and tips on organizing.
Organize Your Stuff is audio-only, so feel free to take it with you wherever you go, whether via Apple Podcasts, Spotify, Google Podcasts, or on the Organize Your Stuff episode page. Take a tiny taste of the show as we pull episode #14, Tickle Yourself Organized, out of the vault. As you may have guessed, she interviewed me, your own beloved Paper Doll!
Anything But Idle (and the Super-Friends)
Anything But Idle is hosted by Ray Sidney-Smith and Augusto Pinaud, and it would be one of my favorite podcasts even if these guys didn’t delight me by inviting me on the show on occasion.
Ray is the Ryan Seacrest of productivity podcasters; he’s everywhere! In addition to Anything But Idle, he currently hosts or has previously hosted oodles of productivity-adjacent podcasts, including:
- The ProductivityCast with Augusto and regular contributors Francis Wade (about whom I’ve written several times, including at Paper Doll Shares Secrets from the Task Management and Time Blocking Summit), and Art Gelwicks. The show explores personal productivity and includes interviews with experts, reviews of both the scientific literature and mainstream media takes on productivity, and looks at technology’s role in, and effects upon, achieving what you set out to do.
- Getting More Done with Evernote, where Ray talks about product updates, interviews Evernote experts (including staff of the big green elephant company), and answers submitted listener questions. The show has been on hiatus since last year, but Ray is re-launching soon, and I’m going to be a guest. Whoohoo!
- Productivity Book Group — This is a quarterly book club and podcast rolled into one, and the archives include episodes dating back to 2013. You could create an entire productivity-themed reading list from the archives of this show, read the books, and then listen to the associated episodes to augment your understanding. The show isn’t limited to professional productivity; one recent episode focused on Clea Shearer and Joanna Teplin’s The Home Edit.
- ProdPod — Dating back to 2011, this might be the one that started Ray’s podcasting empire. In under two minutes, each podcast explores a productivity-related topic, like minimalism, procrastination, burnout, or indecision.
While I am a Certified Evernote Expert, Ray lives and breathes Evernote, and is one of two people (fellow organizer Stacey Harmon is the other) to whom I turn when an Evernote issue makes my hair hurt.
But back to Anything But Idle!
Ray partners with Augusto Pinaud, a bilingual productivity and technology sweetie pie of the highest order. His company, Productivity Voice, is the umbrella over Augusto’s coaching services, books, and podcasting work. In addition to co-hosting Anything But Idle and the ProductivityCast with Ray, Augusto has hosted Connecting Invisible Dots, a limited-run podcast focused on looking at the big issues, like personal definitions of time, achieving focus, and understanding priorities.
Wow, and all those shows don’t even include all of the podcasts represented by Anything But Idle’s regular guests. (Sometimes I think I may be the only guest they’ve ever had who doesn’t have a podcast!)
Anything But Idle bills itself as the “Productivity News Podcast.” Every week, Ray and Augusto introduce productivity and technology stories in the news and discuss their relevance. Guests are given the opportunity to read (and think about) the articles and editorials in advance, so listeners are treated to a lively, informed discussion. This opens up the floodgates for really wide-reaching, unexpected, extemporaneous chat; as a guest, I’ve felt supported, and as a viewer or listener, I always feel entertained and better informed.
Each week also includes a round-robin opportunity for each person to present a technology or productivity resource. There’s always at least one thing (and usually many) to make you go “hmmmmm.”
You can watch the podcast live or catch up on past video versions of the episodes at the show’s YouTube page; the show is live at 6 p.m. EST most Monday nights. (Click “Set a Reminder” on the show page to make sure you don’t forget.) If you prefer audio versions, you can peruse the Anything But Idle episodes archive, or subscribe and listen on your favorite podcast app at Apple Podcasts, Google Podcasts, Android, Spotify, or Stitcher.
The most recent episode is up in all locations, but you might find it fun to watch their 100th episode. I was a guest, and a REALLY fun time was had by all.
Frank Buck: Productivity for Total Control & Peace of Mind
Frank Buck: Productivity for Total Control & Peace of Mind — Dr. Frank Buck is a longtime educator and educational administrator, as well as a fellow Evernote Certified Expert. (He’s also another familiar face on Ray and Augusto’s podcasts!) Frank is the author of several books, including the most recent, Get Organized Digitally! The Educator’s Guide to Time Management.
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