Best Results Organizing

Recently, at the end of a session, my client joked that I was her own Santa’s elf. We laughed, but her description is not that far from the truth.

YOU AND SANTA BOTH NEED ORGANIZATIONAL SUPPORT

Santa’s elves (and Mrs. Claus and the reindeer, of course) help keep Santa from becoming overwhelmed. After all, Santa is basically running a multi-national corporation.

Certainly, he has to control the means of production for his factory. Can you imagine how much paperwork (and how many computer files) it takes to source, order, acquire, and unpack the resources before the toyshop starts making the toys?

But our friend Kris Kringle also manages a customer base of upward of two billion children (the current number of the world’s newborns through fourteen-year-olds), not even counting all the people for whom the magic of the holidays involves believing in Santa. I’m sure, at some point in the late 20th-century, Santa had to learn how to manage a computer database and CRM system to keep straight not only who was on the nice vs. naughty lists, but track them as their behavior meandered from one to the other and back again. 

Due to non-compete clauses, nobody’s ever ascertained whether Santa has only one sleigh or a huge fleet with one for each of the 24 time zones to which he delivers. Nonetheless, keeping up with the vehicle maintenance and registration requirements in 195 nations must be quite the task! 

 
Time management is a huge headache, too. Not only do those requests for toys and bikes and little red wagons (and all the modern digital doodads) need to be filled, wrapped, and packed onto the sleigh, but timing all of these deliveries in one night, with no respite for bad weather or reindeer infighting, has to be wearying.

It’s a good thing Santa has his elves. 

My clients often feel the same oppressive weights upon them, even if they don’t necessarily have the same international fame as the guy in the big red suit. Whether you need to deal with organizing and productivity pitfalls at home or at work, in your computer or your kitchen, your closet or your warehouse, there are professionals who can give you support.

Perhaps between preparing for Thanksgiving and the winter holidays, entertaining company, trying to make headway on languishing projects with end-of-year deadlines, and figuring out how to make space for everything coming in (to your home, to your schedule, and to your life), you have realized that you could use a little elf-like magic as you go into next year.

Today’s post is a chance for you to get to know all of the organizational (and organizing-adjacent) experts who can help you reduce overwhelm, coach your decision-making, and bring subject-matter expertise to help you overcome obstacles (whether tangible, temporal, or cognitive) so you can be your best self.

(Heh. Maybe that should be my holiday marketing campaign: I’ll be my best elf so you can be your best self.)

PROFESSIONAL ORGANIZERS AND PRODUCTIVITY SPECIALISTS

We professional organizers and productivity gurus didn’t all start out and orderly elves. Paper Doll was a television executive. Many, many of my colleagues were teachers. Some were attorneys, social workers, hoteliers, accountants, designers, and so many other types of professionals.

Sometimes, we felt like we were on the Island of Misfit Toys, but almost as if by holiday magic, we all found where we truly belong. And yes, we know that not all elves are always so lucky to find their fit right away.

 

NAPO

Longtime readers of Paper Doll are already familiar with the concept of professional organizers, but many people are surprised by the variety of services we provide.

If you think a professional organizer is just about moving the stuff around, I’ve got a surprise for you. As I tell my clients, “Housekeeping is about the stuff; professional organizing is about the person who owns (and uses, and maintains) the stuff.”

Housekeeping is about the stuff; professional organizing is about the person who owns (and uses, and maintains) the stuff. Share on X

Among the professionals in the National Association of Productivity and Organizing Professionals (NAPO), there are plenty of generalists. In just the past few weeks, I’ve:

• helped a client pare down a collection of family photos and slides ranging from the late 1800s to the 1970s
• organized holiday charitable requests, identified the client’s philanthropic priorities, and oversaw the donation process
• supported a client with cognitive decline to maintain daily productivity
• decluttered and downsized: cleaning supplies in kitchen cabinets, books and décor from bookshelves, a wardrobe that largely no longer served a client’s physique or style, and more
• assisted clients in accessing funds by searching for unclaimed property, organizing supporting documentation for class action suits, and submitting claims for health insurance
• reworked a client’s overly-ambitious December schedule so that she actually had time to enjoy the holidays. 

Although I do specialize in paper and information management and productivity coaching, my in-person clients seek my help for solving all manner of organizing-related mysteries and kerfuffles in their lives, and it’s the same for my colleagues.

Some professional organizers specialize in particular types of clients:

• people with chronic disorganization or hoarding disorders
• individuals with brain-based conditions ranging from ADHD and autism to traumatic brain injuries to dementia
• people with physical disabilities
• seniors
• new parents
• children
• older students
• solopreneurs and small business professionals

Others in our field focus on particular types of spaces for downsizing, clutter control, and organizing in:

• kitchens
• closets
• living spaces (main and guest bedrooms, living rooms, bathrooms)
• home offices
• playrooms
• basements
• attics
• storage units
• work spaces (like professional kitchens, law offices, physicians offices, science labs, theaters, etc.)

We also specialist in particularly kinds of services that cross the “who” and “where” categories, like:

• time management coaching
• paper management
• digital organizing
• organizing and managing photographs and memorabilia
• financial organizing, including bill-paying, budgeting assistance, and bookkeeping
• estate management
• medical history management
• household management
• eco-organizing
• home inventorying 
• home staging
• yard/garage/estate sale management
• packing and unpacking for moves
• space planning and design

This doesn’t even begin to take into account the services some professional organizers provide to businesses, including: business automation, corporate operations, event planning, records management, technology training, and more.

Basically, are overwhelmed by it, exhausted by it, stymied by it? Do you “just” need someone to come in and do it (or teach you how to do it — or how to do it better)? If it takes less time and you can focus on what’s important to you — then organizing and productivity specialists can help.

To find a professional organizer, visit the NAPO directory directly, or navigate from NAPO’s front page to the Find a Pro menu at the top. Search geographically or within a radius from your zip code, pick the business and/or residential specialties in which you need assistance, and review the list of my colleagues provided.

And don’t forget, much of the work we do with and for our clients can be done virtually, so you can pick that option from the specialty drop-down if you’re open to getting help from afar.

NAPO members represent thousands of separate professionals, coming together to gain continuing education and support one another so that we can support our clients.

Certification, Certificates, and Skills

When the NAPO directory provides you with names to peruse, you may see some additional notes.

Certified Professional Organizers (CPOs) are those of us who have attained credentials reflecting specific standards. That originally included 1500 hours (now 1000 hours) of paid client-centric work prior to sitting for a comprehensive exam (among other requirements), adhering to the BCPO Code of Ethics for Certified Professional Organizers, and obtaining continuing education in a variety of subjects during a three-year certification period.

For more about certification, you can check out the “What is a Certified Professional Organizer” tab here on my website, including my article, In Checkbooks And Underwear Drawers: What Certified Professional Organizers Offer Our Clients.

Specialist Certificates — In addition to the deep and wide subject matter expertise needed for certification, NAPO members may also hold certificates in specialized subjects, including: 

• Brain-based conditions
• Household management
• Life transitions

• Move management and home staging
• Residential Organizing
• Team productivity
• Work productivity

Institute for Challenging Disorganization

Founded in 1990 by my colleague Judith Kolberg and originally called the National Study Group on Chronic Disorganization, the Institute for Challenging Disorganization (ICD) has as its mission to provide organizing professionals and the public with education and helpful strategies, and conduct research, regarding chronic disorganization.

Membership in NAPO and subscribership in ICD often overlap, and professionals in our field may obtain a variety of ICD specialist certificates related to chronic disorganization, hoarding disorders, and other related conditions.

Other Organizing and Productivity Associations

There are helpful organizing elves everywhere!

Outside of the United States, there’s an ever-growing universe of organizing and productivity professionals.

For our colleagues to the north, Professional Organizers in Canada (POC) has a similar search engine to NAPO’s. At their Find An Organizer page, you can specify services areas and specialties as well as languages spoken. (You didn’t think Santa’s elves spoke only English, right?)

NAPO, ICD, and POC do not stand alone. We have colleagues around the world as part of the International Federation of Professional Organizing Associations, including:

• Associaçāo Nacional de Profissionais de Organizaçāo e Produtividade (ANPOP, in Brazil)
• Association of Professional Organizers of Spain (AOPE)
• Association of Professional Declutterers and Organisers (APDO, in the UK)
• L’Associazione Professional Organizers Italia (APOI, the site at which Paper Doll supplements her Duolingo Italian practice by trying to discern meaning)
• Chinese Association of Life Organizers (CALO) 
• Finnish Association of Professional organizers (FAPO)
• Federation Francophone des Professionnels de l’Organisation (FFPO, in France)
• Hong Kong Association of Professional Organizers (HAPO)
• Heart Home and Space Organizer (HHS, in Taiwan)
• Japanese Association of Life Organizers (JALO, not to be confused with Ja-Lo AKA: Jennifer Lopez)
• Korean Association of Professional Organizers (KAPO)
• National Association of Black Professional Organizers (NABPO, headquartered in Atlanta)
• Nederlandse Beroepsvereniging van Professional Organizers (NBPO, in the Netherlands)
• Swedish Association of Professional Organizers (SBPO)

Several times a month, I am asked by friends, former classmates, clients, and random acquaintances to provide referrals and recommendations for professional organizers to help people’s loved ones, whether across the continent or across the world. It’s heartening to know that I have colleagues in so many places, ready to help those who are seeking a little more space or serenity. 

OTHER ORGANIZING-RELATED PROFESSIONAL ELVES

In addition to ICD and POC, and the National Association of Black Professional Organizers (NABPO) referenced above, NAPO has other affiliate organizations.

Daily Money Managers

Santa has to deal with financial transactions in 180 different worldwide currencies. Your finances may not be so complex, but whatever your needs, whether to help Grandma keep up with her retirement investments or to just make sure the bills get paid on time, the American Association of Daily Money Managers (AADMM) has financial organizing professionals to assist you.

Daily Money Managers (DMM) offer a wide variety of personal financial services to individuals and families, and manages financial tasks including bill-paying and oversight, budgeting, and record keeping. Some serve as fiduciaries for clients who are incapacitated. 

Aging/Geriatric Care Professionals 

Santa and Mrs. C. aren’t exactly spring chickens, and like all of us, may someday need support.

The professionals in Aging Life Care Association (ALCA) specialize in aging and disability issues while ensuring client “safety, continuity, and dignity.” As experts in health and human services, they can assist and advocate for families caring for older adult relatives or individuals with disabilities. They can partner with professional organizers and senior move managers whenever clients and their families are going through major life transitions — whether they’re downsizing so family members can age in place or to help them relocate to other living situations. 

Photo Organizers

Many NAPO professional organizers are comfortable helping their clients organize their photos or find solutions for digitizing them. But The Photo Managers (formerly the Association of Personal Photo Organizers) use their passion for photo collections and personal storytelling to assist clients with culling, organizing, and digitizing photos, as well converting older media to newer formats and sharing pictures.

OTHER MONEY ELVES

Every year, I learn about new types of professionals who can help me help my clients overcome the obstacles that clutter their daily lives. These include:

Claims Assistance Professionals

As I discussed in Organize and Lower Your Medical Bills: Spot Errors, Negotiate Costs, and Save Money, there are a variety of medical billing specialists, medical cost advocates, and patient advocates. In addition, if you’re drowning in medical claim paperwork that makes no sense, or you’re getting the runaround from the insurance company, you may want to reach out to a claims assistance professionals through The Alliance of Claims Assistance Professionals.

Financial Advisors

Knowing what to do with your money can be confusing, and it’s scary to wonder whether the advice you’re being given is good for you, or just good for an advisor taking a percentage of what you earn.

Before considering hiring a financial advisor, talk to the elves in your life: your family members, friends, and colleagues who seem to handle their dollars with sense. I am neither a fiduciary nor a money maven, but I do recommend that if you’re seeking help with building your financial future, you should find a fee-only financial planner. That’s someone you pay a flat fee, rather than a percentage, to provide you with advice.

The National Association of Personal Financial Advisors (NAPFA) is a great first start. You can also find Certified Financial Planners via the location search at PlannerSearch.org.  

Appraisers

A professional organizer can help you divide the wheat from the chaff when you’re figuring out what to donate and what to keep; we’ll hold your hands when we tell you that your collection of mini Beanie Babies you got at McDonalds will not fund your retirement. We may help you research the provenance and potential value of what you own. But no organizing professional is going to tell you for certain whether that piece of furniture or jewelry or coin collection is worth. For that, you need an appraiser. 

An art appraiser is not a stamp appraiser; fields of specialty range from wine to textiles, furniture to musical instruments, coins to fine art to books. Start with an accredited appraisal association like:

• American Society of Appraisers 
• Appraiser Association of America 
• National Association of Appraisers

to find the experts that can help you understand the value of your property and make wise decisions regarding what to do with what you own.

Certified Divorce Financial Analyst 

Paper Doll hopes you never have to deal with a divorce (unless it’s something that will make your life better). However, I’ve worked with enough clients going through the divorce process to know that attorneys don’t have the bandwidth to deal with some of the intricacies of the financial situation.

Certified Divorce Financial Analysts are professionals who can help you figure out the complex financial aspects of your divorce. This may help you secure an equitable share of marital assets in order to plan your financial future. 

If you or someone you know needs support in this area, start with the Institute for Divorce Financial Analysts. 

OTHER HOUSE ELVES

When you hear house elves, you probably think of Harry Potter. As a GenXer who grew up near Canada, I start daydreaming about house hippos.

But I digress.

In addition to the residential professional organizer services covered by NAPO and her sister organizations, there is some crossover into home relocation specialties.

Senior Move Managers  

The National Association of Senior and Specialty Move Managers is made up of relocation specialists. They’re focused on strategies for helping older adults (and their families) with the relocation process, including downsizing, as well as packing and unpacking, and assisting with logistics.

Home Stagers

In the olden days, when you wanted to sell your house, you hired a real estate agent. They told you to clean the house and pop a sheet of cookies in the oven to make things smell nice. Over the last few decades, however, home staging — literally staging your home to make it possible for prospective buyers to imagine themselves living there — has become a big deal.

Staging can involve removing objects that are overly personal or reflect particular belief systems, subtracting or adding furniture or décor to create a particular aesthetic, and generally working to show a house off in the best light.

As with senior move managers, you will likely find some crossover between NAPO/IFPOA professionals, but to find a home stager in your area, start with the Real Estate Staging Association and the America Society of Home Stagers and Redesigners.

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Obviously, your organization and productivity needs are complicated, and by talking about elves, I am not entirely making light of anyone’s struggles.

Sometimes you just need a handy-person to help you lift and carry things to the attic or out to the curb; however, most of the time, a professional organizer or productivity specialist is the ideal person to guide you through the myriad decisions to make to move your life in the direction you want.

And when the real obstacles are not the things, but ourselves, and special services are needed, their are ADHD coaches, life coaches — even decision-making coaches — and mental health professionals!

Today’s post is a reminder that whatever is causing clutter in your space, your schedule, your finances, or your mind, you’re not alone. Reaching out to experts is a gift you can give a loved one — or yourself.

I suspect Santa would approve.