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Klop. KaKLOP! Klunkety klunkety. KaKLOP! Grrrrrr uggggggg. KaKLOP!

No, unlike the officer at U.S. Strategic Command (STRATCOM), I haven’t let a tiny human take over my keyboard. The above is a close approximation of the sound my shredder made last weekend when, after two decades of faithful service and about halfway through shredding documents no longer necessary for tax time, it gave up the ghost.

At first, I thought I might have just fed one too many staples into the grinding teeth of my little document destruction devil. But, when I lifted the shredder from the bin and turned it over, nothing was stuck in the teeth. However, as I shifted the up-ended shredder motor from my left hand to my right, I could hear something sliding back and forth within. Ruh-roh!

Far more curious than mechanically inclined, I took a screwdriver to the whole housing unit, wondering if I might be able to just stick something back in place. (Yeah, go ahead and laugh.) Sadly, I found that a large octagonal metal washer (for want of a better description) had broken completely in half. The wheels on this bus were NOT going to go round and round any longer. I had to buy a new shredder.

DIY SHREDDER ESSENTIALS

Although I haven’t had to purchase a shredder in a long time, this is not my first shredding rodeo. Many of my clients find themselves either buying a first or replacement shredder as part of our work when we’re organizing and purging paper. So at least I knew what I needed to consider.

I hate to be crude, but size matters: the size of your shredder unit, the size of your “shreds,” and the size of the pile (or capacity) you can shred at one time.

Shredder Unit Size

There are three general sizes/types of shredder units: mini, medium, and heavy-duty.

Don’t buy a mini.

Yes, I know, regular readers of this blog recognize that I rarely invoke absolutes; the world is far more grey than black-and-white. However, unless you are buying a shredder for a child, I want to discourage you from buying a mini, or desktop, shredder.

I admit, most “desktop” shredders are not hand-cranked and adorable like the one above. Indeed, most are more like the Aurora AS420C Desktop Style Cross-Cut Shredder below, in that it looks spiffy. But looks can be deceiving.

Often, I find that clients purchase desktop mini-shredders hoping that the small profile and easy desktop access will incline them toward keeping up with their shredding. However, the opposite is true.

Tiny shredders like the one above only take four sheets at a time (vs. 8 or 12 for a more serviceable shredder), fed through its 4 1/2-inch “throat,” or feeder slot. As most mail is 8 1/2-inches wide, anything not already folded into halves or thirds will need to be folded before fed. If you’ve got a multi-page credit card or utility bill (AmEx bills are usually a ridiculous number of pages, for example), you’ll have to separate the bill and feed just a few pages at a time. And the entire shredder can only accommodate 40 sheets, meaning you’ll have to repeatedly empty the basket. 

You may not ever need to power-shred, but mini- or desktop shredders just aren’t designed for the kind of paper that the average household, and especially the home-based office or actual office, needs to destroy. I‘ve said it before: A mini-shredder is a lot like an Easy-Bake® Oven. Yes, it can do what it promises, but would you cook Thanksgiving dinner without a full-sized oven?

For typical home use, and for one-person offices, a medium-sized shredder should suffice. It should be able to handle four to six gallons of shredded paper (or about 150 to 400 sheets).

If you work in a large office, particularly one that deals with medical paperwork (covered by HIPAA regulations) or client financial information, you will want a shredder designed for large-capacity, heavy-duty shredding, one with an eight-gallon or larger basket/bin. (You’ll also be looking at a shredder that costs many hundreds of dollars, rather than one in the $30-$150 range.)

Shred Size (and Shape)

There are generally three types of shred sizes produced by consumer shredders. (Industrial shredders can pulverize paper into a fine dust, but that might be going overboard for destroying old bank statements.) These are known as strip-cut, cross-cut, and micro-cut.

Shockingly, I have another absolute for you: don’t buy the old-style strip-cut shredders; they’re rarely sold anymore, but even if you see a good deal at a garage sale, pass it by. Strip-cut shredders offer poor identity theft protection if someone really wants to get their hands on your data. 

You will want a cross-cut or micro-cut shredder. A cross-cut shredder reduces your paper to 1-inch to 1 1/2-inch squiggly strips; such shredders are considered secure or “medium-security” and are rated P-4 or P3 security levels, respectively. On average, a cross-cut shredder shreds paper into 200 pieces (for a P3-rated shredder) or 400 pieces (for a P4-rated shredder). At home or in a one-person office, a cross-cut shredder will suffice.

A micro-cut shredder chops paper into tiny fragments; micro-cut shredders are rated P5, P6, or P7 (the latter is also called nano-cut, and recommended for government and classified documents) in terms of security levels, shredding papers into 2000, 6000, or 12,000 pieces, respectively.

For an office that deals with HIPAA compliance, financial data, or spycraft, consider a micro-cut shredder. However, this is going to be over overkill (in terms of both function and cost) for use in a home office. (I mean, unless you’re a work-from-home spy, in which case…cool, dude!)

Capacity

There are three aspects to consider when looking at the capacity of a shredder:

1) How many sheets of paper can you feed at one time? 

Most shredders you’ll be looking at for home use will be listed as handling 5-10 sheets at a time; for an office, a capacity of 10-18 sheets can be fed at one time. (There’s some cross-over in the home and office categories.) Bear in mind that at the home level, staples and thicker paper can reduce the number of sheets that can be safely fed at one time.

Heavy-duty shredders designed for office use can accommodate anywhere from 13 to 38 sheets at a time, with those at the higher level being much pricier.

While shredders are generally rated by the number of sheets shredded simultaneously, Paper Doll believes many manufacturers are a bit too optimistic in self-reporting. Just aim for the highest capacity shredder in your budget range.

2) How long can you shred before the shredder conks out? (This is called the shredder’s duty cycle.)

Ever get the red light while you’re shredding? This is the “Do not pass GO, do not collect $200!” message that means your shredder needs to cool down. Promotional materials usually claim that smaller shredders for home use can operate for two-to-three minutes continuously before needing a 20-to-30 minute break.

That doesn’t seem like very much time, but recognize that if you’ve got your shredder set to “on” rather than “automatic,” the shredder is only operating while you are pushing papers through. So, skip the automatic setting, take a few seconds between each multi-page pile of papers, and you’ll be OK.

Shredding companies have started listed their duty cycles on promotional material, but official capacity and real-world usage can be at odds, so do read the reviews.

3) What else can your shredder accommodate besides paper? 

Any shredder you acquire should be able to handle stapled papers and (expired) credit cards. Most should also be able to shred CDs and DVDs, but if you have a lot of data on disk, be sure to check that your intended purchase can accommodate what you need to shred.

Other Considerations 

Aesthetics — Unlike cell phones and other modern electronic devices, nobody seems to have given any thought to whether a shredder is attractive (to the eye or to the ear). I have yet to see a shredder in designer colors, and you’re pretty much limited to combinations of black and silver.

Obviously, design shouldn’t be your main concern, but you are likely to avoid using an ugly shredder or one that screeches. (Remember The Great Mesozoic Law Office Purge of 2015? When we cleaned out my father’s law office, he had an ancient, “yellowing” beige shredder. It was capital-U ugly, but Paper Mommy needed a shredder and was convinced she’d make use of it. Yeah. No.)

With regard to sound, whenever possible, test a friend’s shredder or ask a sales associate to help you test a floor model. The noise a shredder makes won’t exactly be pleasant, but some have more vibration or grinding than others. 

Ease of Use — The main concerns are an adequate-width feeder and an easy-to-empty basket or bin. The nicest shredders have a removable bin that slides out like a drawer or tips out like a laundry chute, but these tend to be more expensive than the budget versions, where the shredding mechanism lifts off to reveal a metal or rubber receptacle. Avoid the low-rent shredders that only provide a mechanism to set atop a trash can; these are usually ill-fitting, poorly balanced, and lead to a flurry of shreds on your carpet, which furry animals and tiny humans will spread far and wide.

Special features — Some shredders, particularly those designed for a communal workspace, market special features at a higher price. For example, Fellowes markets a “100% Jam-Proof” micro-cut shredder for $1726.99! Others promote energy savings and quiet operations. As always, consider how often you’ll be using your shredder to determine how much extra you are willing to pay for special features.

At the lower end of the scale, you may want to consider the basket or bin into which you shred. The bin for my shredder, the one that bit the dust, was made of metal mesh, which meant that a lot of the shredding dust poured into the air if I didn’t use a bag, but when I used a bag, I couldn’t tell when it was almost full. Further, most shredders are designed so that the shredding unit/lid won’t fit properly into the bin if you’ve lined it with a bag, and if they do, most grocery-style plastic bags are smaller than the bin, so you’re not able to use your full capacity.

My new purchase warns not to use a bag; however, the base is made of a solid plastic (much like a trashcan) so there’s no shred dust plume, and has a nice window to give me a sense of when I’m about to reach maximum capacity. At that point, I must carefully lift up the shredding unit, tilt and flip it quickly to avoid spreading bits of shreds everywhere, and then I can upend the whole bin into the trash.

There’s always a trade-off. I’m frugal and don’t have a lot of demands, aside from my shredder not making the “Klop. KaKLOP! Klunkety klunkety. KaKLOP! Grrrrrr uggggggg. KaKLOP!” sound more often than every few decades. I purchased the Amazon Basics 8-sheet shredder because it was on sale last week, running five dollars less than it is right now, and because it was a Best Seller (probably because it’s so inexpensive). But again, because you need to live and work with it, it’s important to pick a shredder with the features you need and want.

Still not sure what you want? Fellowes offers an interactive Shredder Selector tool to help you choose among a variety of features, including shredder capacity, feeder type, number of users, volume of shredding, maximum run time, security level, shredder safety, and even a few extras.

PROFESSIONAL SHREDDING SERVICES

You already know how important it is to shred the paper that you no longer need for tax, legal, or proof-of-ownership purposes; merely tossing them in the trash could make you a quick victim of identity theft. But you also know that once your shred pile is as tall as the youngest of your tax-deductible dependents, your home-rated shredder is likely to wimp out before you get through your seasonal pile shredding.

If you lack the time, space, shredding power, or intestinal fortitude to conquer your backlog of shredding, you have a variety of options for getting professional help. A number of companies are available nationwide to help with document destruction, including:

Shred-It

Iron Mountain

Shred Nations

Pro-Shred

You are likely to have local and regional shredding companies at your disposal as well.

If you need help finding shredding services in your area, turn to the National Association for Information Destruction. 

NAID’s interactive map will locate shredding companies nearest to you. Enter your zip code and the system will provide you with a map and list of document destruction services in your area. You can also narrow your search to filter for different kinds of destruction certifications.

Note: Most shredding services offer a combination of drop-off and secure pick-up services; if your office or organization requires regularly scheduled shredding, you can arrange for periodic pickups. 

Many retail locations also have relationships with document destruction services. In these situations, you generally self-serve your papers into a slot in a large, locked container that looks much like the garbage and recycling cans you wheel to the street on trash day; the shredding companies usually do pickups every week-to-two weeks and either shred paper in a specialized truck in the store’s parking lot, or trade out an empty bin and take the full one to their physical operations.

Getting your shredding done in the same parking lot where you pick up your groceries or get your office supplies is convenient (and less labor than shredding piles of paper for yourself), but the cost is likely to be a little more than you’d pay if dealing directly with a document destruction service. Prices typically range from 99 cents per pound, upward.

Check with your local retail locations to see if, how, and at what price they offer shredding services. Start with:

Office Depot/Office Max

Staples

UPS Store

FedEx Office

Before you go, be sure to check the retailers’ sites for discounts, or use your favorite search engine to search “[store name] shredding coupon 2021” to see what discounts are currently available.

Tax time is usually one of the best times of year to get discounts on shredding. For example, as I write this post, FedEx office is offering a 40% discount on shredding services, so their usual $1.49/pound costs just $0.89/pound from April 1 – May 31, 2021. (No coupon required.)

Office Depot tends to change their discount offerings each month. Right now, Office Depot is offering 5 pounds of in-store shredding for free and 20% off any one-time shredding pick-up service. The photo below is a facsimile, so scroll to the bottom of the Office Depot shredding page and click “print” for the coupon you prefer. 

FREE SHREDDING EVENTS

Throughout the year, various government agencies, community groups, senior centers, houses of worship, and universities partner with shredding companies for free events billed as shredathons and shred days.

Document destruction companies (like Iron Mountain, Shred-It, Pro-Shred, and Shred Nations) bring their giant paper-chomping trucks so you can get your papers securely shredded on-site. While these events have been less common throughout the pandemic, a quick Googling indicates that they’re starting up again.

Search these terms plus your city or town name to find events near you. Many are held in mid-to-late April, so don’t delay. In addition, the Better Business Bureau also sponsors free shredding events associated with Secure Your ID Day. Canton, Ohio kicks off their event this coming Saturday, April 10, 2021, with many more around the country continuing throughout the month. 

Tax time is the perfect opportunity to clear out your file folders, your desk drawers, your purses, wallets, and pockets, and to shred all those random receipts and documents that you don’t need to support your tax returns, keep you legal, or prove ownership of your stuff. 

Of course, if you don’t know what you need to keep vs. what you should shred, Paper Doll has you covered with Do I Have To Keep This Piece of Paper?

Whether you shred at home or work, use a service, or attend a shredding event, plan time in your schedule to shred. Declutter, protect your identity, and save time and money!